I Agree with the other consumers the worst bank and evil customer service they withhold your lein on your tittle release the Maryland MVA said they always have problems with Santander terrible know one speaks any Proper English and please note I paid my vehicle off early three weeks as of today April 24,2026 know tittle release at all sad they're liars unprofessional illegal practices ratings 1.0 terrible customer service liars deceptive practices illegal practices. read more

This company is the worst ...would never recommend or use them ever again! My car was damaged by one of their tow trucks & they wouldn't fix my brand new car read more

I don't recommend any Santander bank I went in for a $5000 loan and a week later they decided to close out my account. No reason given these people are evil and vile. They don't care about poor people like us don't Bank with Santander. They are bad. read more

Of all the banks I've used in my life, this is the first one I hated. Virtually every kind of interaction I conducted with them was a negative experience. Thanks to their inordinately aggressive customer marketing efforts, I probably had more interaction than I normally do with my banks. Daily transactions were bad enough, although I have to admit my opinion here is probably biased by numerous bad experiences with a certain older female teller who seemed to have it out for me. Though I had been a regular customer for years and she knew me well, she would often refuse to deposit my checks for the most minor clerical infractions. Even during smooth transactions, this woman would glare at me as if I had offended her. In fact, she only seemed to smile or speak in a friendly tone to other employees - never customers. This, along with the ongoing solicitation efforts, telemarketing and a fair share of accounting errors was enough to have me thinking about transferring my accounts to my other bank. Then one day... I made the mistake of applying for a home equity loan. During the lengthy interview process, it was extremely clear that the loan was for the purpose of paying off my rental property. Much of the conversation revolved around this single point. After all the paperwork was filled out and signed, after nearly a month-long approval process (during which I made another mortgage payment without tenants in the house), I was finally told I did not get the loan because it's not available for RENTAL PROPERTIES. "We're sorry about the 'mix-up' - they should have told you." A couple years later, tellers started noticing my balance during deposits and asked if I wanted to put it in a "high" interest savings account. I kept assuring them I was quite happy with my *personal* broker. They kept assuring me they were just as good. I finally gave in. During another lengthy interview process, I was assured how incredible this deal was in a time of meager interest rates and the only "catch" was a minimum balance in order to get the high rate. I'm quite certain that it was not mentioned during the meeting that I would be charged a substantial FEE on top of losing my rate if I ever went below the minimum balance. By the time I caught onto what was happening, my wondrous *high interest* account had cost me hundreds of dollars. While it may ultimately be my fault for not reading the fine print, isn't it conspicuous that the bank watched my balance like a hawk BEFORE I signed up - always telling me I should be putting my money in something with a better return, yet AFTER I did and was hemorrhaging money month after month I got nothing but smiles when making deposits? Never once a "by the way sir - you're below your minimum balance." Many more than three strikes, but needless to say - they're out of my life. read more

Santander Bank - Banks & Credit Unions Near Me - Shrewsbury, Pennsylvania

Santander Bank is the most inept bank on the US. You call with a question have to speak to a succession of people who can't answer a question. I wanted to find out why it took them 6 days to pay a billl online - to a major company. I was told that Santander's bill paying vendor required that much time. (It took 4 phone transfers and four lengthy holds over40 minutes to find this out.) I could write and mail the check in faster than that. They've closed all of the branches in MD. Why would someone continue to use a bank that provides NO services and pays no interest. Shame on me for trying to be a loyal customer. I've been more loyal to them than they have to me. read more

Not helpful at all! Can never help me, I always have to call customer service. Also having the Stewartstown Pa location was great, then it closed. Now we have to go to the Shrewsbury Pa location, which is horrible!!! read more

this review is about Santander not the local branch.I had a Bravo Credit card that was paid and had no balance. I received a statement with an annual fee of $49.00 due on Sept. 24, 2016. I sent the statement and cut card requesting the account be closed. I received another statement with a late fee and accrued interest, and told I needed to pay the fees and interest before the account could be closed. The request to close the account was made before the Sept 24,2016 due date. TERRIBLE!!! NO CLUE!! Ending my banking relationship. read more