The over the counter service is ok - no more than that. It's rare not to have to queue for your own money and if staff can push you to the self service machines they'll do so. I'm not impressed either with the inability to meet a financial advisor face to face with Wu flu being the excuse to push this on line also.
The fact is that there's no real benefit having money in Santander and the rest of the banks/building societies as the interest rates are flat to the floor with negative rates and likely charges just to bank your money on the horizon.
The fact is Santander acquired me as a saver - as I had been with the Alliance & Leicester building society when they bought it over - and while I'm normally sanguine about the current financial mess we are all in within Europe it does grate to see multi millionaires Ant & Dec being overpaid to front Santander in the UK with their emetic bland brand of alleged humour. Time to go elsewhere me thinks as bankrolling millionaires doesn't sit well. read more