WOW! Highly recommended! I'm a busy doctor mom and called on a weekend--they were amazing Shonatte…read morewas kind, fast, and super helpful. Even when she couldn't do exactly what I asked, she gave me other great ideas that helped me something else off my to-do list! Thanks, NANNY SMITH, for saving the day!!!

Shanotte is a true professional and her communication, reassurance, and proactiveness helped us…read morefind the right nanny as first time parents. I can tell she genuinely cares about the family's needs and does her best to seek out the candidates that will be a great fit by doing her due diligence. I also appreciated that she is an advocate for us when it comes to finalizing contract terms to ensure both parties are happy. Lastly, I value that she is available at any time to answer our questions and goes above and beyond to check in on us to see if we are comfortable. I highly recommend the Nanny Smith!

Communication with ownership was often difficult and, at times, felt defensive or dismissive. As a…read moreparent, feeling heard and supported is important, especially when entrusting someone with your child. Attempts to meet in person to discuss my child's transition out of the daycare (with two months' notice given which I have copies of via email) were declined, and communication became passive-aggressive over email. While concerns I raised were ultimately addressed, the interactions left me feeling uncomfortable rather than reassured. My son came home with other children's' diapers and clothes on many occasions. There was so much disorganization. The owner monitors the comments of parents on private Facebook groups and is retaliatory towards them when they post anything critical. You will see this on their responses to critical reviews online as well. She sent out weekly emails reprimanding all parents for the actions of a few. I paid for an extra hour of care each day and came on time, often earlier than I needed to, but I still received these emails reprimanding everyone in the class. There was noticeable staff turnover, including two directors within one year. One departing director communicated to parents via email that the work environment was challenging, which understandably raised concerns among families. Some teachers appeared inexperienced and were frequently on their phones during pickup times, often requiring me to get their attention. While the teachers were kind to my child and did a good job teaching him, this was concerning. Information shared in the app was occasionally inaccurate (for example, meals reported as fully eaten when food was returned mostly untouched). The daycare itself is very small and lacks enough of a large open play space which is concerning, especially in the winter time. Parents were not allowed to enter classrooms to drop off or pick up their children. A friend of mine in town shared with me that her twin girls were coming home with bite marks on them and the owner denied that anyone was biting them and refused to allow them to look at the camera to see what happened. The communication style and leadership environment significantly impacted our comfort level as parents and ultimately led to our decision to leave. I am sharing this review to provide honest, respectful feedback based on our experience. I have noticed that some critical reviews appear to have been removed in the past. My intention is not to discourage others, but to offer transparency and encourage continued improvement.

If i could i woild have given 0 stars, they dont deserve any at all. Bery rude, kids learn nothing…read moreu qualified teachers. Very disappointed.

My grandchild likes the teachers and made some friends and is learning a lot. My concern is that my…read moregrandchild has be home more than school. I'm concern of the cleanliness that they keep in the classroom. It's not that they give you any money back cause your child is not there. I know kids get sick in daycare but it's like every other week or two. I'm just wondering if anyone is experiencing this?

I just moved to the area and heard about this place…read more $35 to hold my spot on a waitlist? What work does that actually require for this place to then charge me. No thank you, will not do business with a place with such bogus fundamentals!

Our family was very disappointed with our experience at CAP. My child attended for just 5 months…read moreand during that time we discovered many issues with the school. 1. My child had a medical emergency while at the school and it was unclear how it was actually handled. We received different accounts from the director, area manager, the staff member who accompanied my child to the hospital, and the EMT's who responded to the event. When I asked to see the footage from the time period of the medical emergency I was denied the request. 2. Classes are often combined in the morning or after 4pm, even during disease outbreaks in those respective rooms. Many times I would pick up my child and my child would be in the room where there is a known presence of Croup or Hand Foot Mouth playing with the children from that room. This, to me, demonstrated a lack of genuine care for the well being of the children. 4. My child's teacher recorded and posted a video on the app of another child pushing and kicking my child. My child was kicked 4 or more times and there was no intervention by the teacher. When I addressed this with the director I was simply told this was normal behavior for the age group and if the teacher had deemed to to be excessive she would have addressed it. 5.While regular handwashing is talked about quite a bit during the tour, it was not happening. Many times I picked up my child either right after playtime/before a snack or meal time or during a diaper change and the children were never made to wash their hands. I addressed this observation once with the director and noticed no improvements. 6. My child came home twice with scratches on her body that the staff could never explain. One scratch spanned across her back. 7. My child came home many times with diaper rash, despite us providing 40% zinc oxide diaper cream. On one occasion, I picked my child up and was told that all 3 of the kids left in the room had diaper rash. I don't think it is a coincidence that the last 3 kids left in the room that day all had diaper rash.

My granddaughter has been attending Cadence Academy since May 2024. At first she was reluctant for…read moreme to leave and would cry. My daughter and I were updated throughout the morning through emails and phone calls reasuring us that she was doing fine. So much so, we are adding another day to her schedule. The entire atmosphere and staff are loving and nurturing. Thank you to all of you! Sincerely, Donna C. Cadence Academy in Paramus, NJ.

We like the school and all the staff! A great welcoming attitude of owner and full kiddie family!…read moreKids are thriving here and learning a lot! Fun full family involved activities happen on a monthly basis as well keeps everyone involved in kids school lives !! Thank you Kiddie ! :)

My daughter has been enrolled with Kiddie Academy since 2022. She absolutely loves it there! The…read morecurriculum is engaging and age-appropriate.The teachers genuinely care about each child's progress and well-being, providing regular updates to parents. Ekta and her staff manage every detail with care and professionalism. My daughter has certain food allergies, and I appreciate how attentive they are when it comes to serving food, ensuring her safety and comfort. I recommend Kiddie to anyone looking for a supportive and enriching environment for their children!