As a long-time customer of Appliance City, it's wonderful, after a decade of not needing an…read moreappliance or repair, to return in search of a washer and find that the selection and customer service as wonderful as I remember. By last count, I've purchased three washers, one dryer, and a vintage stove - all of which worked way past their warranty, two of which were repaired over-the 10+ years I used them. So do it yourself (and your wallet) a favor and shop here first. The staff is knowledgeable, thoughtful, and well informed; they'll work with you to make sure you're satisfied (Allyson is a gem).

Disrespectful employees to each other and their customers. Called looking for a part. Provided them…read morewith the part number that I needed. Got the part home and it was the wrong thing. Called to find out if I could return it since they sold me the wrong piece and was charged a restocking fee for their mistake.

We've been buying most of our appliances from Hamilton's since the 80's. Our new name brand…read morerefrigerator went out on us after six months and it was still under the manufacturers one year warranty. However the manufacturers service repairman would be a week out on appointments. After I reported this delay back to Hamilton's they told me not to worry they'll have a loaner sent to me by the end of the day. Folks, you won't get this kind of care and compassion from the big box stores.

This post is warning people to NOT buy the extended warranty option. We have had great experiences…read morewith Hamilton's and its people. However, Hamilton's decided to partner with this company and therefore only gets 3 stars. (I was debating between 3 and 4). We bought a wall unit oven/microwave in 2021 that cost about $3k. The keypad went out. The error code is clear. The system notice tells you. We told the warranty people what the error code said. Extended warranty folks required I be home half a day. They arrive and tell me the oven needs a new keypad. Really?!?! Long story short, the oven is not repaired. It is now a full 2 months we have been without. We had to buy a countertop microwave, but still no oven. Extended Warranty keeps opening and closing tickets, and then stopped communicating because about 4 weeks after we started the process, the warranty expired. Now they don't think they have an obligation to finish the repair even though it started weeks before expiration. We had to order our own part and will install it ourselves. Thank you YouTube. Remedy will be to file small claims lawsuit for the value of the part and cost of the warranty. I only hope Hamilton's makes right with future customers and refuses selling this shoddy warranty product.

Very kind and helpful and honest, I went in thinking I needed a new washer but after talking with…read morethe tech he told me my current one is worth repairing and helped me get the part and repair for a reasonable price. Really appreciated that I truly felt he wanted the best for me. I'll be back if I have more appliance needs!

Took a nice little electric fan in for a deep cleaning, and Rene did a wonderful job and charged me…read morean extremely reasonable price. What a wonderful, fair and kind person. I can tell this guy really likes to solve problems and help people.

Just bought a gas range here, despite the name you don't have to be a contractor to shophere. They…read morehave a good sized showroom and the location is convenient. Thanks to Brendan for the excellent service and coordinating the delivery and installation. This will definitely be our first stop if we need appliances in future.

You DEFINITELY should get your major appliances here. Ask for Smiley who provides Nordstrom-level…read morecustomer service. I just finished my kitchen remodel and learned so much. Regarding buying appliances: don't just look for the store with the cheapest prices (they're basically all about the same anyway). You should think about: how will the store respond when you have a problem. I'm a self-confessed pain in the neck type of customer because I'm very indecisive and picky. I also had some snafus (all my fault--like ordering the wrong size hood and changing my mind about the custom oven I bought). Throughout all of this, Smiley was unfailingly kind and professional. He provided honest advice on the products and when things went sideways for me, he went out of his way to fix the problem and make sure I was happy and satisfied. I can't say enough great things about Eastbank Appliances and especially Smiley. Smiley is incredibly knowledgeable, honest, helpful and really understands what customer service means. Believe me: if you are buying appliances GO HERE AND ASK FOR SMILEY.

Basco is known for being a very high end store....catering to the elite…read more However, I am here to report that Basco is for EVERYONE. After going to several "discount" appliance locations, looking for a dishwasher, my mom and I decided to give Basco a try. Wow! Am I sure glad we did. The sales people are knowledgeable and approachable. They offer a wide range of options. They were not only able to meet my mom and I within our budget, but actually beat the prices of all of the other "discount" appliance locations out there. PERIOD. A special "shout out" to the logistics and delivery team! From sales to delivery...... Basco is a well oiled machine. We love our new dishwasher. Not one scratch or ding! No matter what your budget is.... Basco will meet you where you are at, and make sure all of your appliance needs are taken care of. Thank you Basco!!!

The second they got a deposit down on our order, communication for the remainder of the sales…read moreprocess was terrible. I couldn't even get a callback to determine whether my order was available for pickup. They performed an LP conversion on my stove at their warehouse location and did not convert all 12 jets; they only converted 11. The remaining jet was badly damaged, as if someone couldn't get it unstuck. I have been trying to contact customer service for fourteen days now and have not responded to my emails and calls.

Great job, fast and responsive. My refridgerator was on the fritz and they got it back up in less…read morethan 24 hours

Some issues with transparency, didn't realize I was paying a subcontractor until I went to pay for…read morethe repairs that it was a completely different contractor business who did the actual repair. Pricing was too high as well for a simple repair.

What a great experience purchasing a new washer and dryer. All I can say is that Glenn Morgan…read moreassisted my wife and I, he is a professional, knowledgeable and set us at ease. I would recommend looking up Glenn when you are in need of appliances, he is the BEST. This is our first experience with DeWhitt, I would recommend anyone looking for a fair price and great service (went in at 2pm today and scheduled to deliver tomorrow) go to DeWhitt.

My wife and I were going to give DeWitts a second chance, but that quickly ended with our visit on…read more9/6. As we entered the store, we were greeted by Calvin a salesperson. He was the person who sold us a washer and dryer a couple years back. We had some issues with the washer door not latching and he indicated that this was normal and would get better over time. We finally arranged for warranty work, and the problem was remedied. When we reminded him of conversation, he denied it and blamed it on someone else. We had intentions to buy a refrigerator yesterday, but the attitudes of both salesmen made the decision for us.

Quality customer service and repair by a local company at a good price. What more could I have…read moreasked for? Dmitrii showed up to our house promptly, diagnosed the problem and showed me. They found the part and got back to me with the cost, which included taking off the small fee for the visit and diagnosis of the problem. I happily said yes, he replace the part and our washing machine is working better than it has in many years. I even think the clothes are getting cleaner again! Thank you so much. Will call if we need you Fuse!

I called Fuse for a dishwasher error, which I decided to replace versus fix. While Dmitrii was…read morehere, I asked if he would at my Dacor oven that has had 2 repair companies look at and attempt to fix. It took two visits, but he fixed it! Dacor was bought by another company who then discontinued this particular line of ovens. The idea of spending the money to replace a 48" oven because parts were no longer available wasn't sitting well. Call Fuse first! Dmitrii is the best!

Dryer stoped working mid laundry day with a newborn at home (lots of laundry!) I had Yelp send out…read morerequests and chose them because they could come out same day. Very glad I did because Alex was great and fixed my dryer. He was prompt, polite and knowledgeable. Was able to fix dryer in about an hour and also did a full service and cleaning. Within two hours of pressing "submit" on Yelp I was back drying newborn clothes. Thanks Alex - will use you again if needed.

Great service! Highly recommend! Tech was professional and prompt. Will use in the future.read more

I recently moved to the area and needed a washer and a dryer. I had purchased other appliances at…read morelocal big box stores but for one reason or another, supply issues meant it would be weeks before I could get delivery. Enter Riegelmann's Appliance, just a short drive away from my new home. Their prices were good or better than the big box stores and the drawers that go underneath were available for less than half what I was quoted elsewhere. No, they were not the Whirlpool branded drawers but they were drawers, not appliances, and are sturdy enough to do the job. Even when I added a service agreement, the whole package was less than the big box quote and delivered within the week. Well done.

This is our 5th repair done by Riegelmann's Repair Crew. Ben and Alex came out and had it fixed in…read morean hour. Previously, Ben had been out 4 times to diagnose and fix our washer/dryer and our stove. These guys are awesome and really do a great job. You should call them if you have a repair. I highly recommend them.