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    Saving Memories

    5.0 (8 reviews)
    Closed 9:00 am - 5:00 pm

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    2 years ago

    Top notch service. I trusted her with our precious videos. Thank you for the wonderful work.

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    Debbie O.

    Thank you so much! I appreciate your faith in my work!

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    Photo of Amy L.
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    9 years ago

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    14 years ago

    I used this company a few years ago. Great , quick service.

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    10 years ago

    Great job again with transferring old tapes to disks. Thank you.

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    Photo of Klew E.
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    9 years ago

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    11 years ago

    Debbie did a wonderful job with our VHS to DVD conversion. She's professional and communicative. Also, you can tell she loves what she does!

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    15 years ago

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    10 years ago

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    A 1 Photo & Video Lab

    A 1 Photo & Video Lab

    4.5
    (91 reviews)
    $$

    Thankful I came here to change my video camera to usb stick. The people here are very smart at…read morewhat they do and very knowledgeable, friendly and welcoming. Thanks again.

    I do not leave negative reviews, but in this case, I am hoping to save others their time and money…read more I had an old picture of my grandfather and great grandfather that I wanted re-printed as well as an audio cassette of my mother interviewing my grandfather about his life. Both have been truly disappointing. The picture reprint is terrible quality, completely different coloring, and less clear than the original. I went back twice, to have them try to get a closer match. That was some improvement, but it did not at all match the original. I ended up paying for the pictures (with a discount for my trouble) and taking them to a different lab which was able to match the picture exactly in the first go. When I went back to a one to show them the quality of reprint I expected, and to request a refund, they were unable to do so and directed me to a manager, who I could email from their website. As for the tape recording, I received a call that the tape needed to be repaired for an additional fee. No problem there. After about a week, and a $43 charge, I excitedly brought the digital file home, only to find there was nothing more than 45 seconds of recording. Nobody mentioned how little time they were able to transfer at any point in this experience! I returned to the store, and they said they would try again, at which time they were able to get a full hour of recording. Wonderful! Well, what was to be a special birthday present for my mom, was a complete other family's recording, not my tape! So, FOR A THIRD TIME, I brought the tape back, for them to try again. Once again, I went home, only to find under a minute of recording. I called explaining my disappointment and requesting a refund. I was told the manager would call back, but I never received a call. I have now gone in to request a refund, and was directed to email the manager. The other company I used for my picture reprint, (which, in the first try, came back exactly how I would expect!) said they would absolutely let a client know that there was only a short amount of recording, before proceeding to create a digital file and would not charge anything unless the client wanted to move forward. Even then, they would only charge for the amount of tape they could transfer, not a while "blank" tape. I will update this review if and when I hear back. But for now, this has been an incredibly disappointing experience- Most disappointing is that none of this was ready for my mom's 85th birthday, which was the whole point of it all. What a waste of time and money

    The Image Flow

    The Image Flow

    4.7
    (24 reviews)
    $$

    This review is massively overdue. I'm a former frequent flyer here, and I have to say TIF is my…read moreall-time favorite one-stop shop for anything photographic in the Bay Area. I started coming here six years ago to augment the lab time and instruction I was getting in school. Their darkroom was my happy place for a long time and was fairly priced. What impressed me the most about their gorgeous space was that they encouraged clients to get their work off their screens and onto the walls. Literally, any time I had a question about anything related to photography or printing, Stuart, Ed, Constance, Chrysta, or Nathan would make the time for me and help me out or give me feedback. I enjoyed printing there and always left feeling inspired because they were so kind, knowledgeable, and professional. If you'd like to learn about photography, I highly recommend checking out their services, classes, and workshops. I wish I could give them more than five stars!

    A a small business owner I have never left another business a bad review, but this experience was…read moreunacceptable. My artwork was mishandled and the finished product I had hired them for was poorly executed and unusable. I had to take it to a qualified business afterwards who confirmed they did not do a good job. When I raised the issue, the owner and staff were dismissive, refused a refund, and ignored multiple emails and calls. Their unprofessional behavior was bizarre and astonishing. They clearly aren't equipped to handle valuable artwork. Save yourself the headache and take your projects elsewhere.

    Saving Memories - digitizingservices - Updated July 2026

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