I had a very disappointing experience with Rez Boat Rentals. We had a 4:00 PM reservation, and upon…read morearrival we were immediately told that we needed to move our vehicle within 10 minutes, despite not even having reached the boat dock yet. When we politely asked whether any discount or accommodation could be offered due to the delay and inconvenience, the situation escalated unnecessarily. The owner/manager became hostile, used inappropriate language, and ultimately denied us service altogether. During the interaction, they repeatedly justified their behavior by stating that they were "the only rental company in Eastern Iowa," which came across as dismissive and unprofessional rather than solution-oriented. Additionally, the jet skis appeared old, heavily worn, and poorly maintained. The business would greatly benefit from updating and better maintaining its equipment to provide customers with a safer and more professional experience. Overall, I felt highly disrespected and uncomfortable throughout the encounter. The experience was disorganized, unprofessional, and lacked basic customer service and empathy. Rather than attempting to resolve the situation or acknowledge our concerns, staff blamed us as the customer despite knowing in advance that we were arriving for our scheduled 4:00 PM reservation. I would strongly encourage improvements in professionalism, communication, customer relations, and equipment quality moving forward.

We were reserved two pontoons from 3-7 pm and this was the fifth year of reserving pontoons for our…read moregroup. Unfortunately one boat was delayed and we couldn't get on it till 30 min after our scheduled time. The employees at this time were very good. However we quickly realized the boats really weren't good. One boat was leaking gas and rez adventures response was to just sit in a cove and not drive much. Unfortunately for the next few hours we got to smell gas and sit in water that was mixing with gas. Finally rez adventures employees were very demanding when we were docking and had one of our group members hold the boat to the dock so it didn't float away and was over all mean. They should have had rope to hold the boat to the dock not us. Very unfortunate experience

Sites sizes and extremely narrow turn around weren't mentioned on sites, this is No big Rig 40 ft…read moreor mor friendly. Site let us book site #4 even asking for size of rig, but once we arrived Large signage read-No Big Rigs ,narrow to no turn around for this site. We disconnected our tow car and drove around looking for a spot. We were able to locate site 30 which read 45 ft with full hook ups. However we barely at 40 ft fit,even had to back up Over fire ring to fit and park our tow. We then saw it is electric only,Not full hook ups. We are parked and staying for our original 3 nights, however we are very disappointed at the discrepancy in the description of park,it is really for for TT,Campers, tents..id say 34 ft max for sites. Make sure you scout your site first to assure you will fit

Today we started with paddle boarding and kayaking. Then we headed to the beach for some fun. I…read morelove this beach!

Rented a pontoon over the phone. The staff was extremely helpful with helping us get on and off the…read moreboat. The pricing was fairly cheap for today day and age with gas price. I couldn't ask for a better time out on the water, and I will most definitely be coming back.

Overall great facility with the beach next door and good options for rentals. The staff were…read morefriendly. A few random items to note 1) hard to zoom in on their Facebook page the options and prices as you try to zoom in and it tried to call the number. I'd highly recommend adding an image with yearly options and prices separately from the call feature if only using FB for informational site. Same on google maps. 2) We did go on a week day morning when the weather was gloomy and they technically advertised opening at 9am and when we arrived at 9:30am it wasn't open. We called and left a message. Due to the weather they were opening late and someone was in sometime after 10am. So make sure you call ahead to make sure someone is in and leave a message if going outside peak times. We ended up going for a walk along the lake while we waited to see if they were going to be open. Prices seemed high but I'm not sure the going rate for these sorts of items though and everything is priced 'high' these days :) It was a great day to get out on the water. A great activity to get outside!

Love it it's great lot of action in fishing all types of fish . Very clean . Easy access. One of…read moremy favorite places to go fishing .

Really nice pond in the middle of town. It has a trail around the pond that connects up easily to…read morethe bike trail and to other wide sidewalks adjacent to the park. The pond is stocked with fish, so there's usually a few people out trying their luck at that, either along the shoreline or at the fishing pier. You'll see families, bicyclists, joggers, and walkers out around the area. There's parking along the street and also a lot at the north side to provide plenty of parking. There are some delicious restaurants that back right up to the park if you get hungry while you're there or if you need a walk after your meal.

5 isn't enough stars. Seriously. Niegel is honest and works hard. Super good with communication and…read morehis prices are super fair. Will not take my boat anywhere else.

From the owner: Boat Service Customization…read moreMotors Boat Storage Winter Storage Boat Detailing Over 7 Years of Experience Products: Amsoil Accessories Services: Power Boat and Motor Repair and Service Personal Watercraft Repair Jet Ski Repair Repair Boat Winterization and Summarization Boat Oil Changes Engine Rebuilds Tune-Ups Repairs Brands: All Makes and Models Location Facts: Down the River from the Bridge Where the River Meets the Bend Located South of Muscatine

My review of Mid River Marine, North Liberty, Ia - Never EVER EVER EVER have them work on your boat…read moreor keep your boat there! I hit a log underneath the water and it broke my prop. I asked them to take a look and replace the prop, Rick (so-called manager) quoted $75 to do that. They ordered the parts and the parts company sent them the incorrect hub kit. Guess what, more labor they want to charge ME because they had to turn the boat around again and found out it was the incorrect part! They said "Well it's not our fault". Then charge the parts company, not ME! It's not my fault either! They finally installed the prop, spun it, and it was hitting the housing, the prop shaft was bent. They wrote up the estimate "Estimate to repair damaged lower unit and prop" 2.3 hrs! No reason it should take that long to write up a repair estimate if you know anything about the motor you are working on. Yes, it also included pulling the boat out of the water. Their total estimate to repair my lower unit was $3517.81. The insurance company only valued my motor at $2500. Trying to figure out ways to get the costs down I asked Rick what if the labor doesn't take as long, can you charge me less. He refused said they will charge what they quoted! After doing more research I found I could buy the parts I needed for the re-build $900 cheaper than they were charging me (about an 80% mark-up)!! I bought the parts on-line told Rick I would bring them in and they refused to use them (it's against their policy, with an 80% mark-up on parts I guess I would make it against my policy too). I spoke with 4 different marinas that handle Johnson motors and they quoted a maximum of 4 hours to tear apart and rebuild the lower unit. MidRiver Marine quoted 8.19 hrs. We decided to get our boat out of there and settle up with them and they are telling me my bill is around $1000.00!!!! My labor cost for the whole job, complete lower unit rebuild was $1111.94. Tell me I'm not royally getting ripped off!! I offered to settle for labor to complete the estimate and 2 hours for tearing apart the lower unit (which those hours have been backed up by other marinas) for a total of $368 and he said that wouldn't even come close. I told him I was going to report him to the Better Business Bureau and get an attorney. He said "They will get their money one way or another (wonder what that means), do what I have to do" and hung up on me! (ha, ha, ha, great customer service) All the other marina's I talked to laugh and said we are being taken advantage of. Do yourself a favor if you don't have extra money to be padding THEIR pockets find somewhere else to take your boat!!