Prior to arrival, I sent many emails to the hotel asking for restaurant recommendations and also…read morebooking assistance. The staff answered each email quickly and patiently helped us. Upon arrival, the hotel may pretty small and unimpressive but our stay was wonderful. The rooms are a good size and I liked that the shower was in a separate room so that someone could still use the toilet at the same time. The AC worked well and they have an elevator. The location is perfect, just minutes from the Arena and short walk to most of the sites. I'm not usually bothered by whether staff is good at a hotel or not and it doesn't affect my stay; however, the staff here were outstanding. When we asked for dinner reservations one night, our phone wasn't working so they actually came up to our room with a basket of business cards with recommendations and then made the reservations for us. All of their restaurant recommendations were spot on and some of the best meals we had in Italy. On the last day, we had to leave early and asked for breakfast box. We came down to find that they had set up a full breakfast 30 minutes earlier than the usual start time just for us! I absolutely loved Verona and if I ever come back, I'll definitely look into staying here again.

* Staff is very helpful with advice on things to see and do, however we were told inaccurate…read moreinformation that ruined an entire day in Italy for us. My husband and I wanted to see Lake Garda on our way to Milan. We were going to go to Lake Garda and then come back to the hotel to collect our luggage the same day and then head to Milan. But Sylvia told us that the train station would have a luggage deposit so we could leave our luggage there while we explored Lake Garda and then head straight to Milan. We thought that was a perfect idea until we arrived at the Lake Garda train station at 9:30am and found out there was no luggage deposit. So we couldn't see Lake Garda (we weren't about to drag our heavy luggage around with us all day) and that completely messed up our day. Just make sure to double check the information that is given. I know she didn't do it intentionally but if she was unsure about the information she was giving us, she could've double checked for us. We are assuming that she knows all about these things since she lives in Italy. * Good location (located 5 minutes from Colosseum) * Directions to hotel on website very confusing * Big rooms (compared to other Italian hotels), hard beds * Nice big refrigerator

Top place , old castle whit restaurant in the land of Montagnana, special for events and moreread more

I cannot remember how I found this, but they had a medieval dinner that my friends and I signed up…read morefor. You can also stay overnight in this hotel and they have different romance packages. The castle is absolutely gorgeous! This is a must-do in the area. The medieval meal was a lot of fun, what I can remember. They had entertainment to include fire breathers. They had swords you could play with for fun photo ops. They food was great! It came with a bread bowl soup, wild boar pasta, pork shank and a lemon curd pastry.

Thanks to Rick Steves, my traveling companions and I were led to this hidden jem. Its quaint,…read morewarm, and friendly. The staff are fantabulously amazing! The price is reasonable considering you are in a prime location. We took the train from Bolzano Italy and walked from the train station to the hotel, though I wouldnt recommend this if your bag doesnt have wheels. Its also a 2 hour train ride from Venice. I did not have the breakfast or eat at the restaurant, so I have nothing to offer you there. We did, upon arrival, receive Easter bread and a glass of wine. Nice touch!

The staff was remarkable. They recommended a wine for our meal that was very good. The meal itself…read morewas good but not WOW . The wild boar was a bit over cooked. We asked waiter if it was safe to walk back and he recommended to take taxi and he called one that arrived quickly. Again could not ask for better service . Nice place and quiet off of a busy downtown.

This place was amazing, we wanted to try good pasta which we found not all places had. The food was…read moreincredible here. It was a bit of a different experience since no one came to our table. You order off an iPad and they bring the food out to you. We walked off the beaten path and found a gem! Ordered the Artisan Bigoli with Local duck Ragú and Parmisan and the Spaghetti Di Gragnano IGP 100% Grano Italiano with Seafood.

This is an amazing place. The rooms with the view are beautiful. I felt so relaxed here. It's on a…read morehill but the view is amazing. It'squite charming & clean. This is the place you want to stay if you are looking for a place to relax & have quiet. The owners are friendly and it was nice to experience the wine testing. Highly recommend this place. The wifi isn't the greatest in the rooms(my only complaint).