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Recommended Reviews - Scentiments
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13 years ago
We used Scentiments for our wedding flowers in January of this year. We found their service to be fantastic. I am completely clueless when it comes to flowers and with a recent house move and a wedding to organise I really did not have the time to put much thought into it. I nervously entered the shop with my very basic ideas and thoughts and was greeted enthusiastically by the ladies at Scentiments who immediately put me at ease and understood exactly what I was looking for. They made it exciting rather than overwhelming and talked me through some ideas and showed me pictures of previous weddings they had done. They had worked at my venue Winkworth Farm, numerous times previously and were very knowledgeable and confident with what they could provide. They also had a good relationship with some of my other wedding services in the town such as Hayley at Capellli Hair and were able to liaise with her on my behalf. On my wedding weekend it absolutely bucketed it down with snow and on the Friday we were seriously considering calling the whole thing off as we assumed that none of the suppliers would be able to reach the venue. We received an immensely reassuring call from Winkworth to say that all the suppliers including Scentiments had been in touch with each other, they were leaving early on the Saturday, sharing lifts and doing everything in their power to make sure our special day went ahead. We cannot thank them enough for the effort they went to on this morning. The flowers were absolutely beautiful and so much more than I ever expected or imagined. From the stunning winter themed berry bouquets to the decorated wreath in the ceremony room and the gorgeous table flowers, everything was perfect. Even the carefully selected and subtle berries, roses and sparkles to go into my hair were spot on. We could not have been happier. We gave away our bottles and flowers to guests as they were leaving and they have reported that a week on they were still enjoying them in their homes. Thank you Scentiments for making this element of our wedding, easy, relaxed and very special. read more
9 years ago
Scentiments were fantastic - a lovely lady on the phone, who was really kind about the situation, which was emotional, as well as insightful about the flowers to match the occasion, as I was sending them over the phone from a different county. I just got the photo of them, and I am really happy - beautiful. Thank you very much. read more
14 years ago
Scentiments provided my wedding flowers, and they were amazing. Exactly what I asked for and the price was about a third of what I was expecting, particularly because of the beautiful and exclusive location. All my guests complimented the flowers- we had so many I gave them out to the female guests the next day and I was told by all how well they lasted as well! My mum took the top table arrangement home and it lasted nearly the 3 weeks we were on honeymoon, just with a spritz of water every day. Incredibly highly recommended; Jane and the girls will work wonders for you. read more
13 years ago
We used Scentiments for our wedding flowers and were hugely disappointed. We looked through a flower magazine with them and decided on the colours and look we wanted. The flowers that turned up on the day were the wrong colours, very dull, many hadn't opened and so were just green pods and they abslutely didn't match the brief or the picture they provided us (and had themselves on file). Everything had been coordinated based on the picture we agreed on so it was really upsetting when they arrived. My bridesmaid tried to talk to them to see if there was anything they could do but they flatly refused and despite several emails to them discussing the matter they have give no apology or acknowledegement that what we were provided was not what we agreed on. I'm sure it's not all bad but I wold never use them again or recommend as when it went wrong for us they were very difficult to deal, gave no help and have not refunded any of the money despite the flowers being all wrong. read more
More info about Scentiments
6 Church Street
Tetbury GL8 8JG
United Kingdom
Directions
01666 503195
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Does Scentiments have parking?
Yes, Scentiments has parking options.
Why does Yelp recommend reviews?
3 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
14 years ago
This flower shop has to be the worst I have ever encountered. My grandmother was sent an expensive basket of flowers for her birthday from this shop and the moment they were delivered it was totally clear that half the flowers were dead or dying. Phoning up to complain I was told that they were 'too busy' to deal with the problem and would call back in a few minutes. 20 minutes later, with no call back, I rang again to be brushed off with another moan that they were too busy and wouldn't be able to talk until that afternoon. In the afternoon no phone call was forthcoming either so I took the basket to the shop to show them the problems. I was met by a young woman who was mindblowingly rude, stated that there was nothing wrong with the flowers (they were visibly wilting and the yellow roses were brown on the ends!) and they had been made up and watered that morning (a patent lie as the oasis they were in was bone dry). This incredibly rude woman refused to do anything at all about the problem and simply ignored me. So my next stop will be trading standards and I will be more than happy to shout it from the rooftops that Scentiments of Tetbury are a terrible company! read more
14 years ago
I used Scentiments in Tetbury for our wedding flowers and they were nothing short of excellent! We had a lot of flowers for both the church and the reception venue, 5 large arrangements in the church, 11 table centre pieces, mine and a bridesmaid bouquet and a number of button holes. I had several meetings with Jo and the team planning the design and colour scheme where they had all the time in the world, even though the shop was busy. On the day they were awesome. They had extra staff on to help deliver and decorate the church, I was able to just trust them to do the job right. When I walked into the church I was god smacked as to how beautiful they had made it look and the reception was perfect. They even supplied the candles I needed so I had nothing to worry about! The flowers lasted for weeks afterwards too. Like MrsProbert, I also gave a lot of the centre pieces away and they all commented afterwards about how well they lasted. I even found out that the church was still decorated for the service the week after the wedding! All in all I had a fabulous experience and would definitely recommend and use them for all my florist needs in the future! read more
13 years ago
Beyond Brilliant! I ordered flowers for Mothers Day initially from SerenataFlowers.com big mistake the flowers never arrived and I am still fighting for my refund, however one call of mercy to a lovely lady at Scentiments at 11.30am on Mothering Sunday and 2 hours later my Mum had a beautiful bouquet delivered by hand. It's service like that which makes a company like Scentiments worth their weight in gold. Thank-you. read more




















