Nicely designed, clean and quiet hotel in a nice neighborhood, near the tram line. Easy access to…read moreold town , the clock tower, the train station, rose garden and Paul Klee museum. Helpful staff, good breakfast. Recommend.

From the owner: Hotel Jardin Bern - your family-run City Hotel in the third and fourth generation…read more Located in a quiet residential area, close to the old town and the city center. Only 5 minutes by foot to the BernExpo exhibition grounds and the sports stadiums (Stade de Suisse Wankdorf, Postfinance-Arena and CBA Curling Halle). You benefit from free parking (limited amount), free public transport and many other advantages.

Friendly staff allowed me to check in early at 11a, and as a guest of my friend who was still at…read morework. That alone deserved 5 stars! Room is clean and spacious but more important that it's well-ventilated with cool air in this unusually hot weather in Switzerland in late September! No skiing during this visit... Hotel is a couple minutes from the train station, which I took from Zurich as my hubby flew back solo to the U.S. I decided to stay over the weekend to meet up with a friend in Bern and she and I will meet up with my college friend tomorrow... Bed was a king but could be separated into two twins which we need and got. bathroom was clean and has nice aesthetics! Room has a small beverage fridge, coffee pot, and hotel sleepers, yay! Great option while in Bern! Lots of restaurants and shops surrounding the area as well made this hotel the most convenient, and welcoming staff was bonus! 4.5 rounding to 5 for great customer service and special accommodations!!!

This hotel was so centrally located--we couldn't have picked a better spot for our 1.5 days in…read moreBern. The friendly staff helped in so many ways--they gave us a great tourist map, stowed away our luggage after check out so that we could see the city unhindered. Gave us advice on tourist spots to go to. Best of all--the hotel is literally 1.5 blocks from the train station. You literally walk down a pedestrian only street and take an escalator down one floor to the indoor train station (Bern's mall-like gathering spot with restaurants and stores). What could be more convenient than that? Truly an awesome place to stay!

We stayed here for 4 nights. We were very pleased with the hotel, which has great amenities, on…read moresite restaurant, spa, gym, and an indoor swimming pool. The hotel and room was very clean and housekeeping took good care of the room during our stay. We had a spa date and enjoyed this service greatly after a long day of hiking. At night time there is lots to do without leaving the hotel as their bar stays open until late and they have so many seats where one can sit and enjoy a night cap. Walking distance from the lift up to Grindewald first & within a few steps to lots of eateries!

We had a nice stay at the hotel and enjoyed their services. The front desk was helpful and…read moreaccommodating. The hotel is well maintain and kept clean. The location is very central and everything is easily accessible. The hotel provides services of picking and dropping from the train station. They picked us up and dropped us off at the train station. Breakfast was included in our reservations and they have nice buffet style breakfast with lots of great options . The swimming pool is nice to enjoy as a family. They also have a kids play area. Loved their outdoor patio with the beautiful views. I am taking two stars off because the housekeeping never took the towels that I kept on the floor to be taken away and replaced. Instead of replacing the towels that were on the shower floor, they folded the wet towels and put them back for us to use instead of giving us new ones. Also, their hotel restaurant adlerstube - has really bad service. The blond lady is extremely rude, they kept us waiting to order for a really long time. Finally food arrived and it was really good but again no one came to check if we needed anything. Also the check never arrived , finally waiting for a good 20 minutes I went up to ask to pay. Food was good but because of the service it ruins the whole experience . The hotel needs to be mindful of this and make sure they are looking into it.

I go to the Basel Watch show every year, this is my third year staying here, always a great…read moreexperience. Free wifi and it's fast! Free breakfast every day. The rates are the best I have seen around. The hotel is a bit far from Basel, maybe around an hour by train. But definitely worth the trip if you compare prices to Basel hotels which start at $350 a night.