The care was horrible. My appointment was at 8:00 for a simple checkup which should take 15 minutes…read moretops. We finally got called back to the room at 8:25 and then waited another 10 minutes for the doctor. I was late to my appointment that was after this one and we had planned the time with much room for slight delays. I find this ridiculous.

Was recommended to Dr. Tompkins and thankfully so. He has been so attentive in trying help me when…read moreothers in his field have not been able to. Also, his staff seems to mimic his genuine interest in his patients.

If you live near the clinic and can go in easily, or only need them during business hours, they are…read morewonderful. However, it has been difficult for me to get them on the phone, which can feel scary if you need something time-sensitive or need answers about medical issues. I wasn't able to get a prescription I needed on Friday afternoon until Monday... that's a long time to wait if it's needed. That is my only negative; the staff has always been fantastic when I have seen them in person.

Everyone I encountered at this office was warm, welcoming, organized, and professional. I…read moreespecially appreciated being able to schedule my annual exam and mammogram on the same day as having this option is so convenient. My wait times were just five and ten minutes, respectively, and although I never felt rushed, I was able to complete both appointments in one hour. Dr. Freeman and her nurse were excellent listeners, and I found them to be genuinely friendly. When calling to schedule, expect a wait. In my experience, the staff takes time with each caller to ensure appointments are scheduled at the patient's convenience. It is clear they value my time.

I had a very concerning experience at Women's Health of Central Virginia on May 7, 2026. Dr…read more Freeman performed a pelvic exam that was extremely rough and far more painful than any exam I've ever had. Although she explained each step, the procedure caused severe pain, and when I expressed discomfort, she said, "this shouldn't hurt," which felt dismissive. The pain lasted for days, and I was unable to work on May 8 due to significant discomfort. When I requested a doctor's note for both days, the office only issued one for May 7 and refused to provide one for the 8th, even though the pain was directly caused by the exam. To make matters worse, the billing department has repeatedly mishandled my insurance. As a veteran, my primary coverage is through Veterans insurance, but they billed my secondary insurance instead. I've been going back and forth between this clinic, LabCorp, and my insurance trying to fix their mistake, and it's been exhausting. This facility not only failed me medically but also administratively. Because of the painful exam, lack of support, and ongoing billing errors, I strongly advise others not to go to Women's Health of Central Virginia. They do not take responsibility for their errors or treat patients with the care and respect they deserve.