Jeff made the trip from Green Bay to tune my piano in Sturgeon Bay. He was right on time and did a…read moreterrific job with my 15 year old Yamaha grand piano. Jeff is a very friendly and polite and charged a fair price. I strongly recommend him.

Jeff came to our house to tune and repair our piano. I bought it used a year ago and it was out of…read moretune then. After being moved across the country it was even worst. Jeff took the piano apart ad brought the insides back to his shop. He reshaped the hammers. When he returned, he vacuumed the whole inside out before installing the insides. Jeff was knowledgeable and professional. It's obvious he has a passion for pianos. We will definitely have him do all our piano tuning and repairs.

I purchased my gently used, but beautiful piano 12 years ago from Neffs. I still love my piano as…read moremuch as I did when we made this purchase. Annually, Jeremy has come out to tune my piano and does an incredible job. He is an Artist and takes great care in tuning the piano perfectly. Being that he wants to get it right, he meticulously puts in the quality time and spends a great deal of time tuning the piano. I trust Jeremy in my home and absolutely appreciate he and his wife's commitment and contribution to our community through their Sales/servicing of pianos and connections/support of numerous Instructors in our community. My children learned appreciation for the Arts through their music lessons. Thank You, Neff's Piano for your presence and love for Eau Claire.

Made appointment to have piano tuned and he never showed up. I called and he explained that he had…read morebeen running late and rescheduled for a week later. Second appointment time arrived, and he calls to once again tell me he is running late, and we would need to reschedule. Third appointment time arrives, and I get a text that he's running late but still planned on coming. At 5:00 P:M I receive another text that he would not be able to make it as I was outside his service area. I had originally gave my address and specific driving directions and to now say that I was outside his service area was nonsense. It was getting late and he simply did not want to work any later. This company was a complete waste of my time. I am hard pressed to remember when I have dealt with a service company which had such a poor level of customer service.

I have used Laursen Piano to tune our baby grand and upright pianos for the past 8 years. Brian is…read morethe ultimate professional who always arrives within the planned one-hour window, covers his shoes with booties, wears a mask (at least the past few years), does his work quickly, and provides some great advice and insight into the care and maintenance of the pianos. Beyond tuning, I purchased a humidifier for the Kawai baby grand that has worked very well through many dry Minnesota winters. Of course, I'd love to spend less, but the bill seems to be in-line with their competition. In addition, they always prompt me every 6-12 months that it's time to tune (though I don't always choose to tune the upright every year).

I used this company to move my piano a few years ago. They were wonderful. I continue to use them…read moreto tune my piano and I could not be happier. They are competent, reliable, and reasonably priced. Give them a shot. You'll be happy.

I had some problems with a new nut and setup from a big box store. The guitar shop quickly…read moreaddressed the issues with my guitar and had fixed and done a full set up for a very reasonable price, I picked my guitar up that same day. I'm use to getting quotes two weeks from Guitar center. No more buzzing, and plays buttery smooth, thank you!

Great, friendly shop. They quickly helped me find the part I needed to fix my ukulele and seemed to…read morehave a good selection of the essentials for gigs and care. Decent selection of guitars and ukuleles.

Sent me a used ocarina at new price, and it was damaged with scratches and pen marks all over it…read more Mailed in envelope with songbook already in soft case, no printed box or formed space. Currently trying to get refund and return, company ignoring my emails. Fuck Groth.

Groth is a cool music store with a large selections of strings, brass, harmonicas, and percussion…read more The buffalo drums were incredible.