Rochester Pro Music is your typical local music store…read more They have a good number of electric, acoustic and bass guitars from common brands like Fender, Ibanez, Les Paul, etc... As well as a good selection of pedals and amps. As would be expected, they also sell PA equipment, drums and mixers, as well as a pretty hefty selection of used gear. The store also has six (I believe) teaching rooms, and a number of guitar and bass teachers. My former guitar teacher is now working there. As expected, they do repairs on musical equipment. There are a couple of reasons I am giving them four stars instead of five: 1)Their pricing isn't too competitive. 2)The owner does not like "random jamming" on the guitars, because they wear on them a bit. While this is a perfectly valid point, every other music shop I've been to will let anybody borrow a cable and pick and play with their guitars whenever they want. Why? Because they'll buy sooner or later. 3)The brother of one of my neighbors bought a Les Paul guitar there, and brought it in for service on something that was under warranty, and they would not honor the warranty. While I certainly don't know the whole situation, it's still something to consider.

Amazing people! If you're looking for something for that…read morespecial someone, they really help me find that perfect gift for my girlfriend. I'm sure they could do that for you too!

Absolutely would recommend! From start to finish they have done a phenomenal job every time! My…read moreengagement ring was beautiful, when I completed the wedding set and had it sent off to be soldered, it was so worth the two month wait! And yet again, it took less than six weeks for it to come back resized perfectly and looking so clean and elegant and beautiful! I can't believe the quality all around and the customer service is fantastic too. Don't hesitate to go through this company, it's only expensive because you're getting one hell of a good product! This ring took no damage when I punched a refrigerator door, in fact it was the ring that left a toothpick sized dent actually! Thank you and thank you again Kay Jewelers, I'm so glad my money was spent on your jewelry.

My son signed up for lessons, he has been playing for 2 years already- so not totally new to music…read more But looking for something to keep him busy over the summer. We wanted a teacher who was a good fit, so asked about trial. It's a PAID trial, but in my opinion very worth while to make sure it's a fit for both instructor and student. My son liked the instructor very much. When I called to enroll, I was told we had to pay an "enrollment fee". However, the offer online was NO enrollment fee and FREE book for summer classes. The owner told me it ONLY applies to families that don't do a trial lesson. Because I had a complimentary trial, I DO have to pay enrollment fee and buy all books. I'm not a fan of bate and switch. I looked back at the offer and it didn't say anything about paid trials disqualifying the offer. How is the trial complementary if we paid full price for it...... Needless to say, we went just down the street for a true free trial and are making pure rock music with a much better music school that has many more instructors, more economical rates and are honest!! I can't in good faith recommend this music school.

Such a great place for music lessons! We are having so much fun learning the guitar. Thank you!read more

Called over to ask about Benjamin Moore Aura and the team member was extremely knowledgeable and…read morehelpful. We later went in and picked out a color from the few we had in mind. The gentleman working provided top notch customer service. We will be returning for future needs.

I spoke with Nicole today and she was very helpful and friendly. It's nice to meet people in…read morecustomer service that are positive, friendly and helpful to customers even when some of their customers only want to point out the negative. I would highly recommend this location.

I'm a new sewer--literally just a little over two weeks in--and I can honestly say Michaels has…read moremade this new journey such a wonderful experience for me. Willie and Diane are two truly amazing people. They are so knowledgeable, patient, kind, and genuinely easy to talk to. As someone who is just learning, having people who are willing to take the time to answer my questions, share their knowledge, and encourage me has made me feel so welcomed and comfortable. Sometimes it's not just about what you're buying--it's about the people you meet along the way. Willie and Diane have made such a positive impression on me, and I'm genuinely grateful for their kindness and the way they've helped make sewing even more enjoyable for me. I will continue going to Michaels, not only because I love what I'm learning to create, but because of the wonderful experience and customer service they both provide. People like Willie and Diane are truly special, and I hope they know how appreciated they are.

Nice selection of craft flowers, jewelry making supplies, etc. I usually buy unfinished wood pieces…read morehere for projects. Nice selection of paints.

Josh did a difficult battery change for my car and put on new wiper blades as well. He was very…read morefriendly and very efficient. I will be going here from now on for my basic automotive needs. Joshua was the other attendant and he was also very friendly as I waited for my car to be completed.

My husband visited the store to get a wheelbearing to fix my car. We took the part home where it…read moresat unopened because we found out that the wheelbearing was not the problem that needed fixing. When we attempted to return the part we found out that the part we had bought was not what was supposed to be in the Box. They refused to return the part they had sold us so I will not be returning there in the future.

Helpful, caring & knowledgeable staff including the owner himself. His leadership sets the tone &…read moreguides the staff in all they do to ensure a personal touch, a connection and a satisfying experience. I have appreciated their help since purchasing a mother's ring for our mom years ago. I eventually needed to have it changed to an adjustable' per the knuckle' ring. No problem. They have cheered our family during happy life events & also listened during the other. And continued to help out with various jewelry needs. I recommend you check Master Jewelers out! Satisfaction guaranteed. Definitely!

After receiving a glowing reference from a friend to try this place out, I dropped off a very…read moredainty chain purchased from an out-of-town jewelry store that was in need of deft fingers and specialty repair skill. I was thoroughly wowed with the service I received here. It was fixed promptly and by the quoted time. This small shop has an incredibly kind and attentive salesperson and jeweler. The skill and creativity of the master jeweler here is evident by the displays and awards on the wall. I wouldn't hesitate to send my friends (or my spouse) here for their jewelry purchases and repair work.

Had returned rom work, find out I had absolutely no water. Called up Olive well, gave him a…read moredescription of what I was experiencing. They seemed very knowledgeable, said he would get out to my place as quickly as possible, as he had two other calls before me. He came out, pulled the pump, found holes in the pipe, and the motor was shot. Gave me options , and also his recommendation. It seemed so quick and painless. Very knowledgeable, and very straight forward. It was definitely worth the value for the experience level he seemed to have. Thanks Tim! -Tyler D