2 years ago I signed contract for replacement of 8 windows. 23k dollars. At the time I was told the…read morecompany had trained installers and a top notch warranty on the windows along with being energy star triple pain windows. Company called January said the windows were In and are scheduled to be put in 19th. Really the winter I asked if it could be a spring install I was told no. So install in January... Guy showed up said he was a sub contractor from Minneapolis he brought 2 helpers. I watched the first window get removed they were not careful damage to my trim from hammer, prying and a saw. I called the company but never got a call back. The install was horrible they didn't use a level, they didn't use a water barrier the windows you could see they tipped inward and they did not have window stops. Two months later window cracks...and the battle begins for the company to stand behind the warranty. Spring came windows would not open the windows did not seal properly. The big window in the living room pops all day long. Called company again they requested pictures of all the issues. Company wanted to see the issues set appointment they no showed and didn't call ...twice. recall on the cranks drought out a crew where I showed them the issues with the window they made some adjustments but didn't help much sprayed a lubricant on the windows that wouldn't open. To me that's not a fix. Company came out again to investigate the install...4 months later said windows are being re ordered because they were not installed properly. I got notifications the windows are in and would be installed in the spring....here we are in June no appointment scheduled and the company does not return phone calls. I just get the answer there isn't anyone in your area to install the windows. REALLY! That should have been discussed being an issue when I purchased the windows. I read reviews and seen the negative reviews and talked to the sails person about them and got this as an answer. "Deborah you have my word you will be taken care of if you have issues with the windows. The warranty is there for your piece of mind. " 2 years and windows that still don't operate properly when it's the companies hired installers that didn't do it correctly in the first place. 23k out the window... 3 of the windows have damage between the glass.. Buyers do your homework listen to others experiences company will tell you the reviews are not true or don't pertain to your area. YES the reviews are correct. If I could post pictures in this review I would.

They aren't even in my area. Why would you keep notifying me even on Sundays? They're in another…read morestate. And they said that they don't subcontract out their work. So then are you going to travel that far to work on my little cottage? Yeah right?

Terrible company that you should absolutely NOT consider hiring for anything. We signed them up for…read morea huge job which they did not complete most of, and the things they did complete they either did a terrible job and we ended up redoing, or it was done halfway. I'll spare the disgusting details, but Kyler, Greg, and anyone else associated with this company should not be hired for anything. They are dishonest, unreliable, and perform shoddy work at best. Save your time and money and hire someone else!

I reached out on Facebook, looking for some help with our door and some painting. I was contacted…read moreby a man at this company. He seemed very nice. He and his partner came out and looked at the project. We agreed with the cost. The paint is already coming off of our steps. The door went okay, but they couldn't figure out how to make our storm door fit. I talked to them about installing laminate vinyl flooring on our main floor. They were informed that we were both disabled. We live alone and have no one to help us. They were completely on board with the cost of installation. They measured all of the rooms. I ordered the flooring. They had car problems, and had to move, or reschedule at the last minute. They knew the furniture we had and we do live in a smaller house. We hid nothing. It was a very difficult situation for us. Very nice in the beginning. Needless to say, the flooring was not completed. My husband tried reaching out and the company stated that they had to be gone but would call right away upon return. So he tried again and got the company voicemail. There had been no response. We are on Social Security and we were as upfront about everything as we could be. We were treated very poorly at the end and now we are possibly going to be selling our house since it is being more difficult for us to handle on our own. Kylar, was very mean toward the end of the process. DON'T PAY IN FULL UNTIL THE JOB IS COMPLETE.

Made the stress of buying a home worse. The agents I had did not respond to requests I made and I…read moreneeded to have my boyfriend call to in order for them to follow through. They worked for the seller and not me. I was so disappointed with them. This is the 4th home I have bought and I have never been treated so poorly or worded with a husband/wife team who were so unprofessional. When reported to the owner, there was no follow through. Working with this company cost me thousands of dollars and I was not represented by them. They did NOT work for me, they did NOT make buying a home less stressful, I would NEVER use this company.

Spoke with les adolphson and Tom nooyen from Adolphson Real Estate in cloquet. Both are very…read morepersonable, very polite, and very professional.