I have used the Fireplace Stop numerous times - from annual maintenance to conversion of a wood…read moreburning to gas. Unfortunately, I have found their customer service lacking of late. We have had a few appointments scheduled and get moved to accommodate others. This is unacceptable. Definitely not the way to treat years long customers.

I had a fireplace that needed a transfer pipe replaced. (I originally hired another company and it…read morewas recommended that's all my unit would need). The unit had always been maintained and was in excellent working order. I had Andrew come out and told me the whole system would need to be removed and replaced, in excess of $10000.00. That was his 'deal' he was giving me!!! He knew we were selling our family home, and when I declined his offer to have everything ripped out and replaced, he continued to send me text messages referencing, if I didn't get this done, I would depreciate the value of my home because of blemishes etc. I found him unprofessional to say the least and stopped replying to his constant messages telling me it was 'the only approach to get my house on the market' and 'it would be too costly to have it all removed. Save your money and shop around..... I was warned to not deal with this company, but I always like to have my own opinion/experience before I make my own mind up.

Andrew was very courteous and professional during our fireplace repair visit- unfortunately the…read moreunit requires parts and another visit which hopefully will be as well addressed as Andrew was today.

We had some major concern's about Don's Heating & Cooling - they wont let you speak with a manager…read moreall their customer service is outsourced and they don't tell you upfront if they need to return to your house the whole process and charges restart even if they are the ones that don't complete the job. .

They were earnest and detail oriented. It was a bigger repair than I thought I was in for but their…read moreassessment was correct and they delivered tough news respectably.

From the owner: Furnace repair, maintenance and installation. Customer…read moreservice and knowledge are the strengths of our company. We stay with you and ready to help any time your unit gives you problem. We always provide variety of options so customers can decide which option fits for them

Yesterday Vinnie conned my elderly mother into signing something that she though was to qualify for…read morefinancing. He was very misleading and using very aggressive sales tactics. After she signed it he left. She had actually signed a sales contract. Once we realized what she had done she called him to cancel and was told that there was a $2700 cancellation fee even though no work has been done or product received. Ontario law states that any contract can be cancelled within 10 days with no penalty. Their parent company was sued last year for $17 million and they are back to the same slimy stuff again. Thankfully I recorded the entire thing on my phone so with any luck we can launch another class action suit against them. Wish us luck!!!

From the owner: Comfort Next Heating & Cooling is your trusted partner for energy and comfort solutions in Aurora,…read moreBarrie, Newmarket, and the Greater Toronto Area. We sell, install, repair, and maintain furnaces, boilers, AC systems, heat pumps, both tank and tankless water heaters, and other home services. Our team also specializes in modern green energy services, including home electric battery backup, solar panels, and EV charger installations. Whether you need reliable heating and cooling service, efficient water heating, or sustainable solar and battery storage, we provide premium solutions backed by 25+ years of expertise. Count on Comfort Next for comfort, savings, and dependable service across the GTA

Sylas came to install my ecobee thermostat and did a great job. He helped me pair it with my phone…read moreand set up the smart sensors too. Great customer service and super responsive. 5 stars

From the owner: Same day, reliable HVAC services! We specialize in same-day emergency service and work on all types…read moreof heating and air conditioning systems. Our skilled team is committed to getting the job done right—right away. Call us today and experience the ASAP difference!