I was troubled by no requirement for ID at pick up or drop off. Organization seemed chaotic, e.g. Chase arriving after 9am / arriving to find the doors still locked at 9am.
Lastly, before the performance, I had to quickly return home to drop off our dog as it was too hot for her to wait in the car. I had explained to Chase and asked him to explain to my son so he wouldn't be upset. He clearly didn't as my son afterwards explained that he didn't understand what Chase had said. Most particularly, I didn't appreciate Bethany's 'mom shaming tone' when she called me as I was trying to park that my son was "very upset that you're late and we're all waiting for you". Working (and single) parents do the best they can. Instructors should employ some empathy and perhaps also remember parents are customers. read more