Shoe repairs without a smile. Maybe these guys do do a good job but the service is woeful. I can't…read moreremember the last time when I have been in a store and been so rudely dealt with. I do admit I was happy with the end product but for such a service I believe there are other places one can visit for the same product but with friendlier, more welcoming and a lot less rude service.

Fantastic guy - fixed shoe scuffs without charging me even though it was my first time there. Will…read morebe back.

From the owner: Schuhmacherei Antonio Rosanó in Zürich. Kaputte Absätze, nasse Füsse? Bringen Sie Ihre Schuhe zu…read moremir und Sie erhalten sie sauber, schnell und qualitativ hochwertig repariert zurück. Nebst Schuhen repariere ich auch diverse Artikel aus Leder wie z.B. Taschen und Gürtel. Ersatzschlüssel gebraucht? Auch das ist kein Problem - ich stelle diverse Schlüssel wie Kaba8, Haus-, Auto-, und Briefkastenschlüssel her. Willkommen bei Ihrem Schuhmacher an der Fabrikstrasse - seit über 100 Jahren ein zuverlässiger Partner.

I went in to get my Passport cover stamped. I told her we just got here and will be leaving…read moretomorrow morning and asked if she could stamp it. She said no. To me this is very rude considering this is supposed to be a high end business. She was standing there doing nothing anyways, so why not do your job and take 10 minutes to stamp my passport. This is how you loose business. Very disappointed.

Amazing customer service. Store still has some murakami collection and the sales associate were…read morevery patient with me and husband. Also, I was able to get my passport cover stamped with Zurich LV logo even if the store was really busy! I really appreciate the customer service.