Andy and Phillip were very good to work with. would recommend them to all my friends and family.read more

RUN, don't walk, away from using this company! I've never written a negative review about any…read morecompany before, but this was such a rotten experience I feel people should be warned. We spent $7,000 with Munson to bring plumbing to the top floor of our house for a 2nd story bathroom and to install the toilet, vanity, bathtub and medicine cabinet that we already had. Their sloppy work and lack of attention to detail was unbelievable. Our tub is centered in the middle of a wall (to get a great view out of a window) and the initial installation they made was with PVC pipe. Seriously? PVC pipe in the middle of a bathroom for all to see? I had to request that they re-do it and use metal. We needed a new faucet for our vintage clawfoot tub and asked Andy if he had any that were appropriate, and he showed up with one that looked like it belonged in an airplane bathroom. Ok, so he doesn't have any sense of aesthetics, but when I asked him what other options there were, that maybe he could show me his catalog and I could pick something out, and his response was "This is the only one". Really? Wow. A plumber that has only one option of faucet? He then said I could go and find one myself, which I did, but I couldn't believe his attitude and lack of customer service. They had to reposition the side vanity lights TWICE because neither time they bothered to measure that they were the same distance from the side of the vanity. They also had to reposition the sink cabinet because it was off level by nearly an inch. That's quite a lot! I could see it just by eye, and all I got was pathetic excuses for why nobody bothered to measure in any of these cases. They also did a terrible job of repairing the ceiling where they had to cut it out to put the pipes through, and I had to ask that they redo it. Andy himself promised that all the really nice, 100+ year old wood trim would be painstakingly removed and reinstalled, and when he tried to show me the "finished" room, I had to point out that they had splintered a 5 inch section off of the edge of one of the trim pieces. It makes me wonder if they were just hoping I wouldn't notice? Another small thing, but that goes to show how sloppy and uncaring about their work they are, they left about a dozen nails and chunks of wood in the middle of the driveway. The employees were all very nice and I really liked them, but that's about all I can say that's positive about this company. I strongly recommend you go elsewhere for your plumbing needs.

Came to check out possible water leak Looked at water…read moreheater took a picture And nothing else It took my handyman to come to ID where the leak from coming from A line on the water softner. He fixed in 15. Minutes . This week, over a month later I get a bill from Countyside for really not doing a thing for $146. Something they ne er said they would charge up front for looking at. When I do need a new water heater I will buy somewhere else !

Sad customer service I called today 09/26/24 to discuss a hot water heater they installed. My wife…read moretold me she thought she smelt gas coming from the hot water heater, I came home today and went down to check for myself and yes there is a gas smell present. I called countryside as they were who I trusted to install the hot water heater. I spoke with some gal and explained to her that we are smelling gas from the hot water tank she said ok put me on hold for 10min.... She comes back to say that they can't send anyone out til Monday I told her that was BS and that it's a gas leak they can send someone now. She then sends me to Mike I then explain to him the same thing and that it's bullshit to have to wait til Monday for a gas leak he then laughs at me and says if I swear again he is going to end the call I ended up getting furious with him said some words and ended the call for him hey Mike what if this was your home with children you gonna wait til Monday POS So I reached out to another company who will be here in 30 minutes not days I do not recommend this company they over charge for everything and there customer service is shit you mean a lot to them until the sale is done not the way you do business Update Xcel came out and for your company's information I have had a gas leak at the water heater control valve for almost a year now thank you for your quality install and putting my family at risk we are now done with this company we don't take playing with our lives lightly They say a faulty part from manufacture or could it have been one to many turns at the time of install and was cracked And coincidentally my wife's business had same issue we tried this business several times and now we're moving on I appreciate the phone call though trying to get me to remove my review but maybe if you guys didn't treat a gas leak as a laughing matter I would been a little easier

We've been using this company for years. They are always honest & do beyond quality work. They are…read moreso professional & helpful. I have referred them to other homeowners but my husband also ha used them for commercial jobs as well. If you have ANY plumbing needs, give them a call!!

Great plumbing services with excellent, professional employees. Cody is a local company that…read morefocuses on doing great work for reasonable prices.

Sean is awesome. Very knowledgeable and professional. Great guy to work with. Great to know he's…read morein the area. Doesn't appear to be any other dependable plumbers in Polk County. Highly recommended. Thank you​

Super plumber. Couldn't ask for better service. If you need a plumber in Polk county, you can't do…read morebetter. Sean is a super guy. Very knowledgeable. Very quick. Works really hard. Everything you expect.

Very unhappy with service, came out said needed a new main line they couldn't clean. Had a…read moreexcavator lined up to tear up the whole main, my daughter sent her people from the cities, cleaned line said line was fine just needed annual maintenance for tree roots. Clogg unbooggler still charged me, won't be using their service anymore.

Great guys! Came out to River Falls fast, cleaned up well, very efficient! I highly recommend…read morethem.

He was the only plumber I called that knew what I was talking about I needed a pipe frozen to put…read morein 2 shut off valves . The 2 plumbers he sent were very good and was charged what was agreed to on the phone

Great experience. Good Christian company. They will tell you the truth and only fix what needs…read morefixing. They won't oversell you on things you don't need.

Spetz plumber Bill was awesome at work He diagnosed the…read moreproblem quickly and did a thorough job in fixing the leak Did cleanup after the fix and left the place spanking neat He explained the fix and gave a guarantee for a year too Very professional indeed!!

We found ourselves with a very corroded galvanized pipe that was slowly dripping. We contacted…read moreSpetz and had someone come out quickly to assess the issue and provide us with an estimate. We had them come out to fix it the very next day as they had an opening. They did excellent work and we will definitely use their services in the future!

Possibly best experience ever with a plumber... drove over an hour within 15 minutes of the initial…read morephone call

It has been many years since I've been as satisfied with a company as I am by TL Sinz. Prompt…read more Friendly. Informative. Patient. Courteous. Affordable. Professional. Clean Great Experience