I'll start off by saying that The people I interacted with at HomeTeam were professional and…read moreprompt. However, that is where the good things I have to say end. The report we received contained more disclaimers about what the service and report DON'T cover and include than anything else. The "issues" that were found are trivial items compared to the two things (so far) that they completely missed that I would've expected to be found during a home inspection. I know not everyone is handy and knows what to look for when looking at a home, not everyone is familiar with the different systems in a house or code requirements or things like that but I'm confident that I would have been better off inspecting the house myself than wasting my money paying them to do it. The first miss I noticed immediately as I was reading the report and, I will grant them that the listing for the property incorrectly listed it as on public sewer, but they listed that in their formal report as well despite the house having a private septic system. I understand they are not a septic company and do not perform septic system inspections specifically, but I would hope that, at the very least, a verification of they type of waste disposal in the house would be done. Noticing that discrepancy threw the entirety of the rest of the report into question to me right off the bat but if there's no easy way to confirm it, fine. I'll let it slide. However, we've been in the house for a few weeks now and I finally got up into the attic to set up some storage for decorations and I noticed an electrical splice connection for one of the light fixtures below just sitting out in the open on top of the sheetrock ceiling. No box, just wire nuts connecting the leads from the fixture to the Romex wiring in the house... Not covered by anything, not hidden in the slightest, right out in the open and easy to see. I'm not an electrician, but I know that building codes require that connections like that be made in junction box or some kind of enclosure. THIS is the kind of thing that home inspections are for, not missing screws in a door hinge. I know there are limitations to what home inspectors can reasonably find. Things like rotting wood that's hidden in a wall or mold behind cabinets are things that aren't readily accessible and can't really be found unless you're doing demolition for a renovation or something. But especially after finding the electrical issue, I regret spending the money to have them perform the service.

From the time I called, until the report was completed, was two days. Everyone was easy to work…read morewith. My inspection was thorough and the photos detailed the issues that needed to be addressed. I was able to access the report, as well as pay online. It was a very smooth and stress-free experience. Thank you!