I recently had my doors and windows replaced on my rental property, in order to help the renter to…read morekeep the utility bills down! I ordered them from Complete Exteriors on 4/8/25. And was told it would be about 4 weeks for them to be installed! Surprisingly they were here on 5/1/25. The guys were very nice, hard workers and very accommodating, friendly and courteous, They even worked in the rain, in order to get them in ASAP! . The house looks sooo much better! Also, they hauled away all the broken and non usable materials from the demoed ones! Great job! You guys! Wish I could remember your names! The only problem I have is with the payment company they have chosen! If not for this, I would give a 5

Replaced all windows in less than 2 days and didn't leave a mess can't ask for more lot better…read moreprices than some other places I cked with.... 4/5 cuz I wasn't there when they where working

Getting new gutters, I left a thank you note and a $20 bill. When getting back from work…read moreunfortunately I had this horrific sight. This is INCHES of mud and leaves on my back porch and in and on my A/C unit. Forget that I'm a customer, who does this? What kind of hate do you have to have in your heart to leave something like this? Not trying to over blow this, it took me less than a minute to rake this into the grass, my A/C is working fine but this is a life changing event, questioning the faith of man. I hope this can be a learning experience for the company and "heads up" for whomever reads this. I'm not a big review guy, but if you go to google you can see the pics of this malice.

Wilson's lived up to their reputation throughout our window replacement project. Very courteous…read moreand professional, from administrative staff, sales team, and installation team. We felt that we got excellent products and support. We give them 5 stars and heartily endorse doing business with them.

SMS Roofing has only been in business since March of 2023. I do not understand why the owner would…read morepost false information, maybe to lead people to believe the business is well established. if they are willing to lie about simple, easily proved information, imagine how they lie to you. Make sure you call the contractor board to make sure thier licenses has not expired, and they are pulling the proper permits. This company will build projects they are not properly licensed to begin, much less complete. They just completed a roof on a church in Mountain Pine that far exceeded what their license allows. SMS Roofing's owner and manager approved the job, so they obviously do not care about local building codes. If that is not enough, the management decided not to pay their top sales rep a commission of $8000.00, I guess that integrity part in the bio must be a lie as well.

The project manager was so helpful and always answered my calls. There was not a single thing in…read moretheir estimate that wasn't thoroughly explained to me, even the quality ratings of the materials they used. They were there even before the insurance adjuster arrived and then worked with me to figure out payment for the things insurance wouldn't cover with their very reasonable pricing and warranty. They even came back out and spent a good deal of time checking my yard and driveway for any nails or tacks once the job was finished. They exceeded my expectations.

DO NOT DO BUSINESS WITH THIS COMPANY. I purchased windows that I was told had a warranty. 5 weeks…read moreafter the install one of my inner windows developed a crack at the frame. The window was behind an entertainment center and it was impossible for anything to cause it to crack. I called, and was told they would order me a new window. Then, I was told that it had come in but that they would wait to install it until they had someone in the area. That's been 7 months ago and they refuse to return my calls. I have called and texted every contact that I have and they have ghosted me. Apparently they are notorious for not providing service after the sale. This is the absolute worst way to do business and I will be reporting them to the Better Business Bureau.

Had our house done by HB, (and Glen & Jerry), 4 years ago, in a nautical blue with custom wood…read moreshutters, and it's the best looking house on our block, imo. We get compliments on it all the time, and even honks from passing neighbors when it was first completed. What made me write this review, however, was the service AFTER the sale. Wal-Mart delivery person knocked 2 holes in the siding, and people said "no one will fix small defects like that, as "they're only in it for the BIG jobs, and don't care about penny-ante service calls after it's done." Well, "they" were wrong. My house is like new again, and I don't have to think about the clumsy delivery kid anymore, when coming home and walking through the front door. Thanks to HB, (and Jerry & Glen once again), and I'm a true convert now! Thank you so much! God Bless. KC

Patio enclosure and upstairs room over garage still not complete after 7 months. I agree with Tim…read more Stay away from this company. Empty promises, lies about completion dates, bogus finance company. They didn't event check to see if they needed permits to complete the work and we go shut down for a month. Permasteel gets you to sign saying work is completed so they can get all their money and you are at their mercy afterwards. Owners don't care what your grievances are the look for the next victim to pay. Contractors they hire complain to me about not getting paid by the company. I have a case open with the finance company, attorney general, ar contractors licensing board, and better business bureau and NOTHING. Never finance something like this always pay a deposit and the rest on completion. Still waiting for work to be completed. $50,000+ I'm on the hook to pay with no finished work.

I hired them in August of 2024 to install new siding, windows, shutters, repair screens and repair…read moreleak at various cover. They started about 3-4 weeks later. They sent a crew that spoke no English which made it hard to correct things that weren't as agreed to. The main contractor that hired this sub contractor would come by but it was fighting a losing battle. They eventually got all the siding installed but several places not correct. I have gaps a 1/2" wide in places. I ordered a perforated soffit to create more airflow in the attic. The subcontractor left the old vents on and covered them up which restricts air flow. He sent a crew back out that said they completed taking them out but I was able to look at my camera footage and see they were lieing. The left the job in Oct. 2024 while waiting on the shutters to come in with a a promise they would complete all other issues when they returned. One guy showed up a month later and put a few shutters on. Some the wrong windows and broke one. They said they had to order more an would be back. 2 months later after complaining about my new screens laying on the ground, some one came over to repair the new screens, and finally seal and caulk around the new windows on the back. This was the last time anyone has shown up to work. 16 months later I am missing 3 screens, 3 sets of shutters, my new downspouts (the old ones are flopping around unsecured), my front gutter hasn't been repaired after the dropped it and creased it in the middle. I have gaps in the siding joints, some ends are bowing out, my back patio cover leaks worse than when they started and the new posts on my front porch are all crooked/out of plumb. T I have a letter from the Attorney Generals office where they stated fault and would correct it. I call every few weeks but they won't answer the phone or return my calls. I call or text Jason Sullivan with Sullivan Siding and he say we'll get someone over there but they never do. They got all their money. $46,000 upfront because of the finance company they sent us through. They are fast talking liars. I will not let it go and am in the process of hiring another contractor to come assess the installation to see if it was installed correctly before we file a lawsuit. Don't call AR PermaSteel for any projects. Stay away from Sullivan siding and fencing