Fast Service extremely knowledgeable and professional! an excellent job. Excellent for roadside…read moreassistance. Thank you.

Tuesday night I was traveling southbound on i49. When I heard something weird. A second later my…read moretire pressure indicator came on. The next I heard it and felt it blow. Cruise control off. Emergency flashers on. Slowed down from 70. To 60 then 50. Tap the brake don't freak. It's ok. Hold on. Tap the brake again. Ease off the road. Keep it on the shoulder. Slow down. Slow down. Ok. Stopped. Put it in park. Breath. Dep Brest. Call 911. HELPPPPP!!!!!!! Body shaking. Fear rising. Louisiana states finest. On its way. Tire tool wrong size. Can't change the tire. Tow truck on way. Still shaking. Towed to the nastiest motel the baymont in Lafayette. Homeless haven. Check in. That was my night. The next morning. I called the hero's. Sweet man didn't mind my Cali gen at 7 am. Said they would get some one out with in the hour. And they did. The sweetest cutest young man by the name of Chance came to my rescue. He was up and under my truck seeing if he could get the spare down No such luck. But he brought me a tire. And watching him work with such professionalism and speed. Reminded me of my dad. Who weed tires. His hands were the hands of a hard working man. His entire deamor and manner was charm polite kind and empathetic. He gave me his card and said if I ever needed help no matter the time or day. To call. They would come to me. No matter where I was in the area. I felt as if I was finally safe and it reminded me of the service calls I used to go out on with my dad. And as a 60 year old female. That memory was worth the wait. Thank you. So much Chance for coming to the rescue of this old woman.

Anytime I have called the shop for help I have been met with a friendly voice on the phone and a…read morecheerful spirit. Great place to go!!!!

From the owner: We specialize in keeping your vehicle safe and reliable with routine maintenance, service and…read morerepairs. We are an Auto shop we specialize in air conditioning, alignment, anti-Lock brakes, batteries, brake repair, belts & hoses. Our other services include brake inspection, brakes, charging & starting systems diagnostics. Our other services include check engine light repair, clutch, cooling systems, custom exhaust, car cleaning, diagnostics, differential service, door locks and electrical, and drive axles. Our team can work on electrical diagnostics & repairs, emission system repairs, and emissions check. Our shop offers engine and transmission repair and replacement, engine diagnostics, engine overhaul, engine service & repairs. We provide exhaust replacement and repair, flush, fuel Injection starters, state inspection, suspension and steering parts and repair. Other specialties include timing belt replacement, tires, transmissions, tune ups and more!

When we called them, they responded within 10 minutes, hooked my car up and got my car towed safe…read moreand sound. I found that they were professional and kind in a stressful enough situation.

If I could give them a negative star I would. My family and I were turning into an entrance only…read moreparking lot and there was a carols towing guy who had a car attached trying to come out the entrance only. So as we were turning in my husband slightly honked so he could scoot up a little. The worker made it a point to turn all the way around (go out of his way) and stalked my family and I in the parking lot and stared us down and circled us in his work truck. He was completely unprofessional and very rude!! I was honestly waiting for him to get out of his truck and either come out with a gun or fight with my husband for honking. My kids were scared crying. I know ALOT of business owners and people in Acadiana and I will NEVER recommend them to anyone. Get new employees and get rid of the unprofessional worker that almost hurt us today!!!!

TAG Automotive changed out my radiator and had to disconnect the two lines that hook up to it from…read moremy transmission. This was done on 07/07/2023 these lines came off 01/25/2024 so I brought my truck to Toddy Boudreaux with The Automotive Repaire Shop and I told Toddy that TAG Automotive Replaced my radiator. Toddy called TAG Automitive and spoke to Tony to see if he would warranty his work and from what I understand he told Toddy to tell me "Tell Jolee to go funk himself that he was not going to make it good". Toddy said this same thing happened to him a short time earlier and he guaranteed his work and did not charge his customer anything. WOW! Toddy with the Automotive Repaire Shop charged me $323.13 to reconnect my same lines to my radiator. The same lines have not come off again and the date today is 6/07/2024 almost 6 months. Now I have to take TAG Automotive to court to get my money back. I was on main street riding my bicycle a couple of months ago and Tony with TAG Automotive cut me off, got out of his truck and threaten me if I took him to court. TODDY WITH THE AUTOMOTIVE REPAIR SHOP LOCATED ON 1001 Carol Ln Franklin, LA 70538 IS THE PLACE TO GO 337-828-1422 Jolee Segura, Frankin, LA 70538

Worst customer service ever! Spent 1500.00 to get a AC repaired. AC was not repaired but I was told…read moreit was ready. When I told them it wasn't working they said it was a different problem. Why i wasn't made aware of this before y'all took my 1500.00. After I asked so many questions I was told to get off there property. Worst experience ever. Money wasted.

This business has been serving the people of Franklin since 1971!! Besides tires, they offer oil…read morechanges, brake jobs, wheel alignments, tire repairs, front end work....

Horrible place. Heard multiple nasty remarks after the previous owner left/passed. Rude and…read morehostile staff. Had to call the police this morning after they screamed at and were hostile to my father who happens to be 86 yo. Do NOT do any of your business at this hole. It's unfortunate that it has deteriorated to this b/c they used to do a ton of business that I witnessed. Now it's a shell of it's former self. Horrible, horrible atmosphere and customer service.

Been asking for an invoice for a week to send back to our insurance company. Keep telling us they…read morewill send the invoice, no luck. Now they won't answer phone calls. Was very happy with our service until now!

Terrible place to do business. Tow truck driver arrived to unlock my truck over an hour later, no…read moresuccess and damages to molding on both sides of my new truck. Called AAA and complained. Tow truck business said I damaged my vehicle!!! Don't use them!!

So I had a little mishap today while traveling....and mark and his team helped me out! thank you so…read moremuch for helping me and also for the great hospitality while waiting! Quick and efficient service! Would recommend 10x over! Thank you! Windy, Jason, and Miss Mabel

This place is great! My uncle found it through word of mouth two years ago, and we've only found…read moremore people who think Mark and his crew are fair, do great work at a reasonable price. We've brought all vehicles there for various reasons, and they are always upfront and give all necessary information.