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    Scratching the Earth Landscaping

    5.0 (1 review)
    Open • 7:00 am - 5:30 pm

    Services - Scratching the Earth Landscaping

    Construction or installation

    Disease management - shrubs

    Greenscape construction

    Scratching the Earth Landscaping Photos

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    3 years ago

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    Lowe's Home Improvement

    Lowe's Home Improvement

    (33 reviews)

    $$

    I would love to give Derek and Abran a huge shout-out for the outstanding customer service my…read morehusband and I experienced while trying to purchase a new washer. They went above and beyond to assist us today! Highly recommend!

    I would give a zero if I could....I ordered tile and hardy board in early August. I was provided a…read moreshipping date because I paid for delivery. Everything was listed as "in stock" online and available at this store. I secured permits, arranged an installer and much to my shock, only the hardy board arrived. No explanation. We were told to contact customer service - which was in India. Representative was zero help. I asked for a supervisor and was given 2 possible dates for "maybe" the tile arriving. I expressed the inconvenience because I have 4 projects happening simultaneously and when they actually delivered, I had foundation work being done and 4 construction trucks needed to be moved to accommodate the tile delivery in LATE August. Garrett, the driver was great. He told me to call Dominic, Operations Manager and he would make it right. NOPE. After about 13 calls and messages being left, including with the Assistant Manager, Shiela...no returned phone call. He was always "in a meeting", "out to lunch", "not available" or "it was his day off". So, no response at all after 2 weeks for attempts to rectify the situation. So, I give Dominic a ZERO for customer service. The store a ZERO for not delivering products on time that they had listed as "in stock"...and a ZERO for communication about the delivery issue and scheduling. Don't order from here!!

    Scratching the Earth Landscaping - buildingsupplies - Updated September 2026

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