I contracted Screens and Things to replace the screens around the house. Everyone that I dealt with was polite, friendly and professional. After signing the contract, remitting payment and getting the windows measured, a friend of mine told me to cancel, insisted that he could do the job, so I canceled, which they did without complaint, telling me that they would refund my payment. The next day, they called to offer to fabricate the screens for the project to save my friend time and told me to ask him and get back to them. After a couple of days, I realized that my friend was not going to follow through, so I called Screens and Things back to ask if they could do the job, and they cheerfully reinstated the contract and completed the job. The installers did a superb job -- looks great and they completed everything quickly. read more

I'm not sure why people recommend this business. I've gotten 2 quotes from them over the years (1 recently) and had the same experience both times. First, it takes a while just to schedule someone to come out. Second, the man who came to my home was rude and condescending, took forever, and didn't seem to know what he was doing. Third, it took forever to hear back (3-4 weeks), only to be told that they can't order what we're looking for. read more

The process of just getting a quote and having them come down to verify the measurements such a long and drawn out process you think you're working with a government entity. I ended up just canceling read more

Had such a great experience. One of my cats broke through the mesh of our window and when I had called, the person who had answered was so kind in educating me and recommended me to do a walk-in. I spoke with the front person, Mana, who was so helpful and patient. He even told me about pet screening which I was not aware of. Definitely making this my go-to place for all of my windows. read more

Everyone we worked with at Screens & Things, including the office staff were professional, courteous, and helpful throughout the process. Special Thanks to Benny, Jim, Randy and Ed. We had older double hung windows that did not open/close very well so we replaced a few sash balances (spring-mechanism), and screens. The special order took a few weeks but the cost was reasonable and we are so thankful and happy with our working windows and new screens that fit perfectly! Mahalo!!! read more

A few months after installation of my new screen door my 40lb dog went charging as fast as she could to get inside from the backyard and she smashed straight into the screen! I was sure she would be hurt and the screen severely damaged, but both screen and dog were completely fine! SO impressed it held up! Fantastic customer service and high quality! I asked for a brand new screen door to be installed, and the service was friendly and efficient before, during, and after installation. read more

They replaced a double door screen for our lanai. Service was excellent from start to finish. I highly recommend them for your screen needs. We've had this project done recently but have used them for many years with great results. read more

Very happy with the installation of screen doors and window screens. From call to estimate to installation, all done quickly and professionally. Satisfied with the product. Friendly and helpful staff. Installer double checked everything to make sure it all fit properly. Also, checked the area before they left to make sure it was clean. read more

They did a very good job with our lanai door and window screens. Fast and professional. Thank you!!!

Very happy with the quality work provided. Workers are courteous and professional. Darkened screens helped to filter out strong sunlight. I will call again for another job. I appreciate your timeliness and follow up.Mahalo. read more

Outstanding! We needed a custom fit sliding screen door for our lanai, the previous one had rusted away after 19 years. I went to Home Depot and Lowes but their ready-made screen doors were too small. I contacted Screens & Things, who responded quickly and showed up to take measurements to manufacture the screen door. Their precise work was excellent, the new screen door fits perfectly. Very professional and courteous, we are happy and satisfied with Screens & Things, worth every penny, mahalo! read more

I live in an older Condo and my bedroom screens needed to be replaced I had gone to another place and they said they can try but wasn't confident. Screens & Things redesigned new screens and I Love them in addition to putting in a new latch. The service was prompt and I and very happy with the new design read more

Mahalo to Screens & Things for the quick and efficient installation of a security screen door at my front door. One installer came and only required 1 1/2 hours to complete the job. I'm 100% satisfied with the quality of the security door. Finally, I wanted to thank Kyle Takemoto for his sales service. He responded expeditiously to all of my inquiries. read more

These guys did a FANTASTIC job for us! They had to make custom screens for our very large sliding doors, and what they delivered is absolutely perfect. Randy did the install and it was truly a great experience. Everyone was super competent and professional. We could not be happier. read more

Responsive and courteous. Quality service and work products. Would recommend and use again.

So grateful for Uncle Benny from Screens & Things for today's consultation and measuring!! We initially requested just an estimate on enclosing one shower, but Benny was so courteous, receptive, and informative, that we decided to ask him to take measurements for our second shower and sliding screen door as well! We discussed glass options, framing choices, and material durability. I especially appreciate how I was NOT given the "hard sales pitch" and, honestly, that made me want to do even more business with them because he helped us figure out what safety features needed, what aesthetic considerations we wanted, and not just what a pushy corporation was trying to sell. It was a pleasure booking the appointment, and I liked how they gave a courtesy call the day before *and* an hour before. Overall, a great experience. I will keep you all posted on how the installs go! read more

Excellent service. Friendly and knowledgeable sale team AND installation team. Five stars all around great! We absolutely Love our new sliding closet doors. read more

I had my security screen door replaced this past Wednesday. I selected the Kawili style door. I believe you get what you pay for. It's a little more costly but it's worth it. It's beautiful and won't rust. The installation staff (Benny and Ed) was so professional and efficient. I recommend Screens & Things Mapunapuna for security screen doors. They are the best! Mahalo, Loreen H. read more

Mike from Screens & Things responded to my screen issue right away and Ed the technician was on time, friendly, quick and efficient. I am super happy with their service and they quoted me a much lower price than their competitor. I will be using them again and recommending them to my neighbors. read more

Professional, friendly and great service starts with Robert in the showroom! He is very patient, knowledgeable and supportive! The professionalism and great service continues with the amazing work by Randy and his helper. Randy's know-how, skills and experience allowed him to remove our existing glass shower enclosure and replace it with a semi-frameless enclosure--the new shower enclosure looks totally amazing considering the challenges Randy had to work with from our existing shower! We were "wowed" by the finished product!!! Thank you Robert, Randy and the rest of your team! I highly recommend Screens & Things! read more

Always have received great service from this company. We have had more than one screen door installed by them and have always received professional and expert service. Thank you S&T. read more

We had been coping with a defective sliding screen door for waaaay too long. Today we had the rollers replaced, and now the screen door slides smoooothly; great! Benny and Marvin did the repair. They worked quietly and efficiently and completed the repair in 15 minutes. They also were very friendly, like neighbors. Whenever we need new doors, windows, or repairs, we'll call on Screens & Things...and ask for Benny and Marvin! Thank you, guys! read more

Had new windows, screens, and a frameless glass shower enclosure installed by Screens & Things--and wow, they did an amazing job! Everything looks super clean and was installed with care. The windows and screens fit perfectly, and the new shower glass totally upgraded the bathroom. The glass is beautiful and sturdy, with smooth, clean lines--exactly what we were hoping for. Everyone I worked with was friendly, professional, and respectful of my home. From Robert & Jim in sales, Kukuna in purchasing, Ikaika & Sosa in dispatch, Randy, Ed, Ikaika were the expert installers. They showed up on time, worked efficiently, and left everything spotless. Highly recommend Screens & Things--great service, great quality, and a smooth experience from start to finish! read more

Screens & Things did a great job rescreening my mother's screens in her condo. They originally made the screens for her almost 25 years ago and they still had the records with the dimensions on file! They are completely refreshed now and look fantastic. Gabriel was very kind both on the phone and in person and was super patient with my questions. It was great to meet Frank also. Screens & Things came highly recommended and I can echo that recommendation. read more

Ordered four doors - 3 custom with the help of Gabriella in the office. Randy came out twice to do measurements and then did the install. From start to finish a great experience. The quality of the doors was exceeded by the quality of the installation. Two of the door systems were ready within 3 weeks and the other two within five. In fact, Randy and Jason were there well past sunset with headlamps on to finish the job. We could not be happier. read more

Mahalo to Robert at Screens & Things and to the entire installation crew who helped install our new windows! They were very professional and responsive. Robert was especially helpful in answering our questions and did not give us a "hard sales pitch" about the best options for replacing our old jalousie windows. We are so happy with our Breezeway windows. read more

I had been in contact with another screen maker (Holo Holo) who gave me a quote back in July. I wanted next steps but never got them. Tried calling and never got through, then would get a text asking to communicate that way. When that hit a dead end, I ended up forgetting completely. Started conversations on text again, and again got the same run-around with dead end and no follow-up reply. I finally gave up on Holo Holo and tried getting quotes elsewhere for my custom 55" x 48" & 55" x 58" windows. Only one other place seemed up to the task. I went to their location and they sent me away with samples to put by my window to assure the frame would fit in the channel. I immediately called back with the frame that worked best, I got a work order emailed with all the details, I responded with my approval, made my deposit over the phone, and I was given a 4-5 day turn around time. I got a call 2 business days later. I went to pick up the screens and placed them immediately on my windows. Fit perfectly! One thing I must note, I measured myself several times to assure accuracy, so all I did was provide measurements to Screens & Things. They did great getting the measurements perfect. They could have sent someone at no charge to take the measurements but I was in a hurry. They also charge $45 delivery, if the screen is too big to transport. read more

Thank you so much Jim for coordination the installation of the Breezeway WIndows.You always take such good care of me! I love working with you guys! I highly recommend working with All Window Installations. Anthony and his crew: Steve, Shane, Raymana, Cody and Saul did a gorgeous job installing the new Breezeway windows. I love how the noise is blocked out when I close them and the ease of opening/ closing the windows. What a pleasure it was to have these fine, polite and caring professionals commit to such a high standard of excellence! They carefully followed the specs provided by our management and it was completed in only one day! I also was so grateful with how well they tidied up afterwards leaving my place immaculate! read more

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Update: 6/11/24 Wow. Well, this was a surprise! A few hours after I'd posted the above review, I got a message from Frank (I believe he's the V.P. and General Manager) at Screens and Things. He apologized for our being disappointed in our purchase, and for any miscommunication that may have taken place. He then asked me to give him a call, to allow them the opportunity to "make it right". When I did call, he apologized again, stressing that customer satisfaction was of the utmost importance to the company, and then, shockingly offered to rectify the situation by replacing our just installed screens with our preferred choice completely free of charge! Suffice it to say, my wife and I were stunned. We'd left the review simply to make clear that we thought there was a missed opportunity for a better outcome; but we were quite prepared to live with the initial screens we'd purchased, as it was not really a mistake, but a lack of communication. I assure you, that this was totally unexpected, but a fantastic surprise. He told me that he was going to walk over to dispatch and put the job in, and that we'd receive a call to schedule an appointment. Which happened promptly. So, as of yesterday, we have new screens! The tech came back and re-screened our doors and window right on our lanai. We'd like to, of course, thank everyone at Screens and Things for providing perhaps the best customer service we've ever experienced. Not to mention, the professional manner in which they conduct their business. If you're reading this (and have gotten through my little novella), we can honestly offer our highest recommendation! Thanks again to Frank and everyone over at Screens and Things! read more

Robert was excellent to work with in selecting and ordering four skylights for our home. He is very knowledgeable about windows and skylights and made the overall experience go smoothly. read more

Screens & Things - Crystalite Skylight - Windows Installation Near Me - Honolulu, Hawaii

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Found this place at the end of the pandemic and they always deliver the goods. Can't say anything more that what has already been said of this place. If you haven't tried them, you are in for a treat. read more

Get Him While You Can! Robert works in the Beretania showroom and became our loyal sales representative. He stuck with us, literally, for several years, until we finally got our house built. Robert worked with our budget and gave us solid sliding glass and screened doors. He also speced out windows and louvers that have worked out perfectly. What you get from Robert is honest and straightforward opinions and guidance based on his experience and knowledge in the industry. He can give you the pros and cons of every product and based on your needs he will tell you what will and won't work. Buying Robert's expertise was worth every penny we spent and now, a few years later, everything we bought from Robert has worked out perfectly. I talked to sales reps from various window and door companies at several BIA shows and Robert was by far the best. He gives you all he has whereas other company reps just go through the basic motions and present minimal information that you can find by yourself online. Work with Robert before he retires!!! read more

Robert provided great services in an affordable timely manner. I had several damaged clips, a screen,multiple issues that he fixed so proficiently. Highly recommend this company. read more

Wesley was a true help. I was looking for a specific type of glass, and he went above and beyond to try to locate it. I would highly recommend working with their team, as they go out of their way to follow up and help with any project. Unfortunately, I didn't end up following through with my project and working with them, but the support with my estimate was amazing! read more

Needed a kitchen screen replaced. Efficient and professional when the workers came to measure. Replacement of better quality installed in a timely fashion, again efficiently and professionally. read more

I needed a special screen panel made and these guys came up with a solution and delivered. Professional guys with great service!

I helped my father last year do a complete renovation of his house and getting new screens made was one of the last pieces of this project. We have a few windows that are not standard and had changed size/shape due to the renno. we appreciated the fact that this supplier can do custom made screens for homes. We were pleasantly surprised that after putting in an order, it was ready for pick up within 24 hours. Wow, we thought that we would have to wait at least one week! The ladies who helped us at the front desk were also so helpful with explaining the different types of metal framing and screening. I wish I got their names. This company may be a little more expensive than other places. I think it's because they do custom work, however we spent about $45-$75 (depending on size) for each screen. If you are getting any kind of screening for doors it's definitely 25% more expensive than Home Depot or Lowe's, however the quality is a lot better here. My dads neighbors all have used screens & things for their screen doors and windows for decades. read more

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I am so impressed and completely satisfied with the entire service and products I received from Screens & Things! When I made the decision to replace my windows. I contacted the window manufacturer Milgard and was referred 3 companies which included Screens & Things. After researching all 3 on the website, I chose Screens & Things and made an appointment on their website for a free estimate. Within 24 hours, I was contacted to schedule an appointment. Randy arrived on time to take measurements and the process started with the first cost proposal email from Jim, who after speaking with him on the phone and meeting with him at the Beretania Street showroom, gave me the comfort and assurance that he and the company cares about their customers and will provide quality service and products to their customers to be completely satisfied. From 22 windows, my husband and I decided to replace all 34 windows so that all the windows will have the manufacturer guarantee. It became an even bigger request to Jim for customer satisfaction. During this process, Jim was prompt with revised proposals and email communication. The final proposal was approved, Jim placed the order and the installation date was scheduled. While waiting for the windows to arrive, we also had screens replaced on 3 sliding doors. All 3 doors had an issue that I was not aware of. Randy pointed out the issues and resolved it, so the doors slide and lock perfectly. 1 sliding screen door is a Pella brand door. The challenge is the glass door blocking the sides of the sliding screen door. The issue was the sliding screen door frame was slightly warped near the handle/lock. The resolution would be a bar in the center of the frame to straighten the frame. This door challenged the team to rescreen and to resolve the issue and I was not completely satisfied with the closure of the screen door. So, another service was scheduled to reinstall the center bar and screen for my complete satisfaction. I am very pleased that all 3 sliding doors look great with new screens that slide smoothly and lock perfectly! Window installation was scheduled for a week, Monday to Friday. Installation was completed by late morning Thursday, 1 day earlier. All windows were installed perfectly. It was great courteous service from Anthony and his crew who are expert professionals in their trade for complete satisfaction. The windows are beautiful! Other than windows and screens, Screens & Things have much more products to offer. Whichever product you need, they should be your 'go to' company. Jim, Randy, Nohair, Benny, Ed, Bernie and the entire company are expert professionals in what this company represents while providing excellent customer service for your complete satisfaction. Screens & Things is more than a 5 Star company. With my experience......It is a 10! read more

I called to get a quote for my sliding door in Waikiki and they needed to come see the unit. They called a week later for an estimate and wanted to charge almost 1000 for new wheels for my sliding door. I asked them why the price was so high and the breakdown and she said they charge a surcharge for parking which came out to 350.00. I told her I had a parking stall available for them and she still said even if you have a parking stall they charge this fee. Something didn't sound right to me so I said OK thank you. I was able to find another company that did the job for the price of the surcharge. Bottom line is I think it's disgusting that these businesses are pricing services and making up fees to rip off the locals. It's sad that we can't trust businesses here in Hawaii. These types of businesses need to be called out!!! When the trust is gone there is no going back! read more

I live in a Waikiki condo building and have done without a screen door for four years, since I bought the place. I have seen moths, flies, roaches, and termites fly in at night. I Never understood why they don't build buildings with screens. Anyway, after getting two estimates, I decided to go with screens and things. Everyone was helpful. From the estimators, to Jayde in the office, to the installers. Wayne & Brian did a great job installing my door. Highly recommend Screens & Things! I will use them again when I remove my bedroom jalousies. read more

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