UPS has been an excellent company to manage our fourplex. All our tenants are happy and no major…read moresurprises. Everyone in the company has been very helpful. Thank you

I've been working with Utah Property Solutions for many years. They manage two of our rentals. They…read moreare fantastic! Always professional, always receptive, always working hard. I am not going anywhere. Thanks

after speaking with multiple useless rental property services in the area i was ready to give up…read moreand sell. i am extremely grateful to have gotten in contact with pyramid. they are well equipped to get everything done from physical property management to streamlined paperwork and tenant vetting. adriana is my main point of contact and is always very communicative and willing to work through inevitable issues in a professional and cheerful manner. cannot recommend pyramid enough

I am updating my review. There was a one time misunderstanding that was cleared up very quickly and…read morefriendly and able to get hold of them pretty fast.

HOMEOWNER ASSOCIATIONS BEWARE! Advanced Community Services (ACS): Customer Service = 0,…read moreAccounting/Ability to follow General Accounting Practices = 0, Wastefulness of Community Funds and creation of harmful conflicts within our community. Lack of ability to follow Idaho State laws. STRONGLY ENCOURAGE NOT DOING BUSINESS WITH Advanced Community Services. In addition, The Better Business Bureau (BBB) website states their BBB Rating: F. According to the BBB they are not accredited by the BBB. Is it not misleading, that ACS states on their homepage they are accredited by the BBB?

I urge any HOA or condominium community to think carefully before hiring Advanced Community…read moreServices (ACS). Our association's experience with ACS was deeply damaging, both operationally and relationally. From the start, the company's leadership demonstrated an alarming lack of professionalism and ethics. Their conduct created conflict and division among board members, undermined collaboration, and eroded trust within our community. Rather than supporting sound governance, ACS repeatedly fueled tension and made decisions that favored control over transparency and compliance. During their tenure, the company failed to honor multiple written and verbal commitments, ignored homeowner concerns, and supported board actions later shown to be inconsistent with our governing documents and Utah state statute. Communications were often unresponsive or dismissive, and legitimate issues affecting safety and fairness went unaddressed. The result was years of unnecessary conflict, financial waste, and community polarization--harm that still reverberates long after ACS's departure. A property management company should strengthen a community, not divide as ACS did with our community, in my experience. If your board values integrity, responsiveness, and respect for homeowners' rights, I strongly recommend seeking another management company.

I am so impressed with PMI Reliant and their highly ethical, professional and courteous manner in…read morewhich they do business. I have had interactions with a few of their staff, and they have always responded favorably. Dale, in particular takes quality time to answer and rectify my different issues. He is so patient and knowledgeable. I appreciate the quality service he gives and the follow up.

I've been trying to just talk with someone at PMI for over 2 months. I have a paper trail in the…read moreapp they make all the tenants use and pay $30 a month for with zero response. I have only gotten voice mail and never a real person to handle the messed up things. I am down to quit paying rent which is horrible but at this point at least getting an eviction notice would be nice ‍

Our experience with Keyrenter Provo was disappointing. The information on their website and other…read morerental listings (apartments.com, Zillow, etc.) was not consistent with the actual property. The home we toured was advertised as having access to all three floors (including a finished basement) and a large two-car garage, but after viewing it in person and talking with management, we learned only the main and upper floors were included in the rent -- nearly 1,000 sq. ft. less than listed -- and the garage wasn't even accessible due to a curb blocking the entrance. When we asked for clarification, communication was slow and unclear. The rent price also wasn't adjusted to reflect the much smaller space and lack of garage access. On top of that, their pet/ESA approval process was overly complicated and handled through a confusing third-party site, which made the process frustrating and time-consuming. They have many good reviews, so we were surprised and disappointed by our experience. The property itself looked nice, but the inconsistencies between the listings and reality, along with poor communication and lack of transparency, made us decide not to move forward.

These guys are awesome! I have worked with them on several different projects over the years and…read morethey always come through. It's rare to find a company who under promises and over delivers! They actually do what they say they will do and I can't wait to give them my next property to manage.

This company was terrible . We did everything we could to follow there policies which were out…read more rages. We gave 60 days written notice , they charges us to post it on the door ! Really !! Waited 8 weeks to get our deposit back and only after calling and texting over 20 -30 times . Over the 8 weeks , Then charges us to send half of our deposit back .We left the house immaculate. Mowed the lawn made a sure weeds we're pull etc ... they charge us 500.00 to fix a gate that was broken when we moved in and to fertilize and mow the lawn which we did before moving out . Any nit picky thing they could find so they could keep our deposit .. I would recommend you steer as far as possible from this company . The worst I have ever dealt with ....if I could leave zero stars I would ...

If I could give zero stars, I would. RESE Property…read moreManagement is by far the most unprofessional, dismissive, and disorganized company I've ever had the misfortune of renting from. We moved into our unit on April 24th under the promise that it was "move-in ready." Instead, we arrived to a broken front door, a disgusting unlandscaped backyard, a detached bathroom sink with no running water, a non-functioning garbage disposal, a swamp cooler that still hasn't been turned on (its been 80 degrees outside), missing window screens, and much more. When we submitted maintenance requests (as any tenant should), we were told to stop "wasting their time." They blamed us for slowing the process down by following up on maintenance issues they haven't completed. Their tone is rude, condescending, and completely unacceptable for a property management company. If you want to be gaslit for expecting basic habitability, enjoy battling with third-party vendors who never show, and be treated like an inconvenience instead of a paying tenant--then RESE is the company for you. Otherwise? Run. Plainly stating that it my property is habitable is an honestly embarrassing stance to have as a company that "manages thousands of tenants". Disgusting behavior from their staff. Having no AC during 90 degree temperatures is very uncomfortable. I also want to add that I have been at this property LESS than a month with a plethora of issues. Reese, do better.

Both Bryan and Carlos were great! The process was smooth and efficient, and the follow-up was very…read moregood

This is my first experience with Nestwell. We will be a renter. The staff was very friendly,…read morehelpful, professional, and responsive. Highly recommend!

I wish I could give this ZERO stars. This property management company is by far the worst one the…read morecommunity I live in has ever hired. Derek Seal is completely unprofessional and rude. This company will nickel and dime you for everything. They were formally known as Gorilla Rents, which if you google their ratings you will find most people are very unhappy with their professionalism. They send out certified mail warning letters- then bill you for the $25 delivery fee. How is that fair? It is a warning letter. Derek must make all of his money as a property manager by sending out warning letters and fines. I have lived in my home for 3+ years and have had a great experience until Gorilla Rents/Maxfield has taken over. I am about to hire an attorney because I feel personally harassed by this company. I have talked to many other people in the association and they feel the same way.

Worst company for renting that I have ever worked with in my entire 10 years of renting. Don't get…read moreinvolved with this company - it will turn into an nightmare. I really wish I could give them zero stars. Derek was the most unprofessional and unpleasant person I have ever worked with as a renter. Please save yourself the stress and don't ever choose this company. I have rented for ten years and I have never had any issues until renting with Derek.

Terrible communication when trying to actually see the place and move in, if I was the homeowner, I…read morewould never want these people managing my property because the property had sat empty for months and it is because you couldn't get a hold of anybody. As a tenant poor communication upon move out fabricated multiple issues and returned less than $200 of an $1800 deposit. Charging me for things that were listed on the move-in list and then decided to fix after I moved out. These people are lying crooks and ineffective at their job as a property manager.

For an organization that has emplaced itself as "a community service", they certainly are hard to…read moreget a hold of. My wife and I merely want a path of communication with anyone from the HOA so that we can address maintenance issues and pay our monthly bill; but alas, not one of the 4 available phone numbers or 3 email addresses that we have been given seen to be monitored. I am very disappointed with Parker Brown Real Estate and their absolute disregard for the residents in their communities. If it were possible for me to work with another management company, I would. But unfortunately for me and everyone else in the community, Parker Brown has made it impossible. This is a business built upon the principle that homeowners are a captive audience with no real choice. You're forced to pay their fees and abide by their ever-changing rules, regardless of how unreasonable or unfair they may be (see subsection A.) All while they ignore every attempt at communication. I urge anyone who is considering living in a community under the thumb of Parker Brown to reconsider. It is not worth it. A: The recent stealthy change to our HOA's towing policy is a perfect example of how this organization prioritizes profit over residents. With no warning, no discussion, and certainly no community vote, they altered the rules to allow them to tow vehicles parked in safe areas simply to pad their coffers. It is unreasonable. Was there a sudden surge in abandoned vehicles blocking fire lanes? Were residents clamoring for stricter parking enforcement? Of course not! This was a calculated move to squeeze every last dime out of us, treating homeowners like ATMs instead of people. It's infuriating to be treated with such contempt, to have our voices silenced while our wallets are raided. This HOA operates with a shocking lack of transparency and a blatant disregard for the community it supposedly serves.

Board member perspective here - Chad has been absolutely fantastic to work with and is a perfect…read moreexample of what a HOA Management company should be. Despite the unusually difficult transition from our previous management company, Chad was very professional and communicative throughout the entire process. We are fortunate to find a great Partner for our community

Chad was amazing to work with! We were looking for a retail…read morespot to open a bar and he was very knowledgeable and was able to show us great locations for our business -- definitely recommend!