I've been working with Utah Property Solutions for many years. They manage two of our rentals. They…read moreare fantastic! Always professional, always receptive, always working hard. I am not going anywhere. Thanks

UPS exceeded our expectations. Their communication is top notch, the team cares about their…read morecustomers, and the overall service is fantastic. Highly recommend for any property management needs.

I've been working with them for years. They are great! Love the rental. Thank you very much!read more

1-Star Review: Pyramid Properties LLC Absolute worst…read moreproperty management company I have ever dealt with. My experience with Pyramid Properties LLC at their West Valley townhome location was a complete nightmare from start to finish. 26 Days Without A/C in 100°+ Heat: We moved in on June 14, 2026, and the A/C went out immediately. Despite countless phone calls, emails, and texts to Rebeca, Zach, and Eddie, we were met with nothing but false hopes and lies. It wasn't until July 9--26 days later--that a new unit was finally installed. Even after that, the system never worked right and only cooled half the house, which management deemed "satisfactory." Empty Promises & Missing Amenities: Upon move-in, we were promised pool and fitness center keys that never materialized. We sent Eddie (the director) a detailed list of other necessary repairs on July 7, along with another request for the pool keys. He responded that they would "get right on it." None of the maintenance items were ever fixed or attempted, and you guessed it--we never got the pool keys. Outrageous & Illegal Charges: We finally moved out on July 31, but the nightmare didn't end there. They slapped an illegal balance due of over $23,000 on my account. The entire place is run like a joke by a bunch of amateurs. Save yourself the stress and look elsewhere. If you are looking for a reliable, professional property management team that actually follows through on what they say, PMI is the way to go. Dusty Lambert

I have had experience with Joanne Guggenheim, our ACS manager, as a homeowner, and as an HOA Board…read moreMember. She understands management issues, and even more importantly, has skills in problem solving to work through homeowner issues. Nowadays some people have lost their manners and the ability for civil discourse, Joanne maintains composure and treats all homeowners and vendors with respect. I enjoy working with Joanne as a Board member. She works hard to help us keep our community looking and running great. Joanne and ACS have done our HOA well. Sunset Village HOA Board Member, Jerry Crozier

We have not been associated with any one but it was surprising that they took a photo of our house…read moreand send us an annual meeting reminder to discuss about my mother's name budget and financial, enforcement, amenities related items and other items pertaining to Eagle mountain. Who is sending us these letters by mail.

So I'm behind in my HOA doos, and I need to send a check-in now that you check, not a credit card,…read morenot a debit card. But a regular check and mail it in and they don't have any options to do that on their website.What kind of an outfit is this?That wouldn't have the most basic option on the planet that was here before anything else, not even on your website. What is it?Maybe you can't like take some of the money yourself, that way?

I've been trying to just talk with someone at PMI for over 2 months. I have a paper trail in the…read moreapp they make all the tenants use and pay $30 a month for with zero response. I have only gotten voice mail and never a real person to handle the messed up things. I am down to quit paying rent which is horrible but at this point at least getting an eviction notice would be nice ‍

Our experience with Keyrenter Provo was disappointing. The information on their website and other…read morerental listings (apartments.com, Zillow, etc.) was not consistent with the actual property. The home we toured was advertised as having access to all three floors (including a finished basement) and a large two-car garage, but after viewing it in person and talking with management, we learned only the main and upper floors were included in the rent -- nearly 1,000 sq. ft. less than listed -- and the garage wasn't even accessible due to a curb blocking the entrance. When we asked for clarification, communication was slow and unclear. The rent price also wasn't adjusted to reflect the much smaller space and lack of garage access. On top of that, their pet/ESA approval process was overly complicated and handled through a confusing third-party site, which made the process frustrating and time-consuming. They have many good reviews, so we were surprised and disappointed by our experience. The property itself looked nice, but the inconsistencies between the listings and reality, along with poor communication and lack of transparency, made us decide not to move forward.

These guys are awesome! I have worked with them on several different projects over the years and…read morethey always come through. It's rare to find a company who under promises and over delivers! They actually do what they say they will do and I can't wait to give them my next property to manage.

It's a shame that I even have to give this company a star. If you discover that they are managing…read morethe property, RUN! Anthony (Tony) the maintenance manager will argue with you rather than fix anything. He will say bad things about you to his Vendors. However, one Vendor told me everything he said. Rese is absolutely the worst company to work with. Remember to RUN AWAY!

This company was terrible . We did everything we could to follow there policies which were out…read more rages. We gave 60 days written notice , they charges us to post it on the door ! Really !! Waited 8 weeks to get our deposit back and only after calling and texting over 20 -30 times . Over the 8 weeks , Then charges us to send half of our deposit back .We left the house immaculate. Mowed the lawn made a sure weeds we're pull etc ... they charge us 500.00 to fix a gate that was broken when we moved in and to fertilize and mow the lawn which we did before moving out . Any nit picky thing they could find so they could keep our deposit .. I would recommend you steer as far as possible from this company . The worst I have ever dealt with ....if I could leave zero stars I would ...

Both Bryan and Carlos were great! The process was smooth and efficient, and the follow-up was very…read moregood

I was disappointed with my move-out experience with Nestwell. I felt several charges were assigned…read moreto us without adequately considering whether the issues predated our tenancy or were simply normal wear and tear. Nestwell ultimately charged us $585 for tenant responsibility, including: Removing an porch bench (there when we move in) - $15 Replacing a "broken" (not broken?) doorbell and removing hooks - $85 Swapping an incorrect privacy lock - $65 Removing carpet remnants (this carpet was apart of the unit?) and tacks from the stairs - $50 Replacing broken bedroom blinds (Also not broken??) $105 Repairing a damaged window screen - $60 Removing adhesive hooks and tape - $30 Disposing of trash/debris (there was no trash??) $40 Blowing debris from the garage (?... we swept when we left) - $40 Vacuuming HVAC duct (Also cleaned when we left) - $60 Replacing burned-out light bulbs - $35 My disappointment is with the move-out inspection process itself. It felt like our disputes were dismissed without supporting photos or documentation explaining why certain items were determined to be tenant responsibility. A more transparent process, with detailed move-in and move-out photos and evidence supporting disputed charges would go a long way toward building trust with tenants. I hope Nestwell continues to improve the transparency and fairness of its move-out inspections.

I wish I could give this ZERO stars. This property management company is by far the worst one the…read morecommunity I live in has ever hired. Derek Seal is completely unprofessional and rude. This company will nickel and dime you for everything. They were formally known as Gorilla Rents, which if you google their ratings you will find most people are very unhappy with their professionalism. They send out certified mail warning letters- then bill you for the $25 delivery fee. How is that fair? It is a warning letter. Derek must make all of his money as a property manager by sending out warning letters and fines. I have lived in my home for 3+ years and have had a great experience until Gorilla Rents/Maxfield has taken over. I am about to hire an attorney because I feel personally harassed by this company. I have talked to many other people in the association and they feel the same way.

Worst company for renting that I have ever worked with in my entire 10 years of renting. Don't get…read moreinvolved with this company - it will turn into an nightmare. I really wish I could give them zero stars. Derek was the most unprofessional and unpleasant person I have ever worked with as a renter. Please save yourself the stress and don't ever choose this company. I have rented for ten years and I have never had any issues until renting with Derek.

We strongly advise against entering into a lease agreement with RHOME Property Management. Our…read moreexperience indicates significant deficiencies in their property management practices and a distinct lack of professional integrity within their Salt Lake office. During a five-year tenancy in a townhome marketed as a "luxury" property, we encountered the following ongoing issues: rental rates significantly exceeding market value, consistently poor communication and delayed responses from office management regarding standard requests, inefficient procedural changes requiring repetitive correspondence, excessive charges for minor maintenance, and unreasonable move-out stipulations. Furthermore, the interactions with the property owner and management demonstrated a complete disregard for tenant respect and standard business ethics. We maintained our residency for five years primarily due to convenience and a commitment to maintaining a well-kept living environment. Despite extensive prior experience as homeowners, we invested significant effort into caring for the 1,670-square-foot property, ensuring both the interior and exterior were treated with the utmost respect. However, the property consistently failed to meet the standards of a luxury classification. We documented numerous structural and cosmetic deficiencies, including improperly installed vinyl flooring, substandard cabinetry and bathroom tile, inadequate ductwork resulting in excessive cooling costs, and settling cracks in the walls. Additionally, the property lacked basic amenities such as a washer, dryer, and water softener. Management's coordination with the Homeowners Association (HOA) was highly ineffective, leading to unchecked community violations, and there were instances where the landlord failed to remit payment for the water bill on time. The property also suffered from a leaking roof and excessive noise levels. Market comparisons within the same community revealed that neighbors leasing identical floorplans on the exact same street through different management companies paid significantly less and experienced professional, healthy landlord-tenant relationships. After five years of tenancy with a flawless payment history and meticulous care of the property, we formally requested a rent adjustment to align with current market values. In response, management dismissively rejected the request and issued a notice of non-renewal for the lease ending in July 2026. This abrupt dismissal was delivered without any consideration for the significant health and developmental challenges--including an autism diagnosis and a recent brain tumor diagnosis--faced by our household during that time. RHOME Property Management operates with practices that prioritize financial gain over tenant retention, empathy, and professional integrity. We strongly urge prospective tenants to thoroughly evaluate these factors and exercise extreme caution before signing a lease with this organization.

Terrible communication when trying to actually see the place and move in, if I was the homeowner, I…read morewould never want these people managing my property because the property had sat empty for months and it is because you couldn't get a hold of anybody. As a tenant poor communication upon move out fabricated multiple issues and returned less than $200 of an $1800 deposit. Charging me for things that were listed on the move-in list and then decided to fix after I moved out. These people are lying crooks and ineffective at their job as a property manager.

Board member perspective here - Chad has been absolutely fantastic to work with and is a perfect…read moreexample of what a HOA Management company should be. Despite the unusually difficult transition from our previous management company, Chad was very professional and communicative throughout the entire process. We are fortunate to find a great Partner for our community

Chad was amazing to work with! We were looking for a retail…read morespot to open a bar and he was very knowledgeable and was able to show us great locations for our business -- definitely recommend!