Other than one glitch Truist so far has been good. I like that when I call I can almost always get…read morea human being to speak with. Often that is the branch Manager, Taylor. All the staff is friendly and willing to help. No banking institution is perfect but I think the folks at this branch try their best.

I opened a secondary account here I guess I missed the fine print about a monthly $12 maintenance…read morefee if you don't sustain to $200.00+ (or have a current loan) in your account. The holding times on certified checks coming from a Major bank in the same Town and down the street to deposit in my account is time consuming. Beware of the accessibility of your funds and certified check times, they hold the entire amount instead of releasing at least a % of it.

You have to keep calling over and over to get an answer and sometimes even then. Took me 2 days to…read moreget somebody on the phone. Insane. I understand maybe the first day maybe the where incredibly busy but the second day I knew somthing was up. So I just kept calling and calling because I don't have a car so I can't Actully go there. Finally sb answered the phone. Now I'm giving 3 stars because I understand that it may have been somthing wrong with my phone but for 2 days it can't only be my fault. And another reason I'm giving 3 stars because when I finally did get on the phone the lady was quick and straight to the point which I love that. And one more reason for 3 stars is I'm your first review, so it's a pitty star. BAM 3 stars.

Teresa Garcia made up for my unfortunate experience with the branch manager. She was empathetic and…read moreprofessional dealing with my issue.

If you value your time dont come here had me drive an hour to get a loan for me to get there and…read morethey couldn't even give me a loan. Employees cant even do their job giving out wrong information

Been banking with them for over 25 years never an issue the only problem I run into is there not…read moreworld wide an we live life traveling so currently looking for a bank we can find in more places than just Florida

They are very discriminatory. There are few people of color employed by this establishment. I feel…read morelike they are holding my funds hostage. They are sooooooo unprofessional from the bank teller to the HR Specialist. I will be banking with SouthState from now on. I can trust that my money is secured and will be given to me a prompt and timely manner.