Chase mortgage is one of the worst experiences I've had in the banking industry. I waited until the…read moreday before closing. The underwriters couldn't figure out that my 4 rental units were adding monthly income. Instead they logged only my HOA fees. This is after I gave them signed leases. A bunch of total idiots.

Great customer service. Easy access ATM in front. Very polite employees but then it is Palm Beach…read more Imagine if all Chase employees acted as if all their customers lived in Palm Beach. That would be great for their overall customer service experience.

SeacoastBank had been my home bank for over 10 years! Both my mom and I have banked at SeacoastBank…read moreand love it. Specifically the Lantana Branch, which always has amazing employees. Ms.Linda has always been there for my mom and I. For example, one time I forgot my account number, I phoned the bank, and Ms.Linda provided it to me within seconds. I'm so grateful to be banking with such a wonderful bank. I highly recommend banking with SeacoastBank . Let them know know that my review sent you! Happy banking!! :)

I would give four 4 as I am partial to my Citi Bank but Monia the bank branch AVP IS SOO AWESOME I…read morehave to give 5 stars. If opening an account and or if you need financial planning advice I highly recommend you giving a call and making an appointment to meet with her to grow your business or personal financial benefits.

Friendly, professional service. This is not my normal location as I live in Orlando, but I received…read morevery professional service and overall it was a very positive experience. Inside it appears that is more geared for self-service, but they do have tellers windows that are manned. They also have the outside drive throughs. I would definitely recommend a visit here.

The absolute worst customer service! I needed to get a new debit card, took almost 2 months of…read moretrying to get through on the phone. Their call waitlist is ridiculous: "You are number 16 on the queue". Service reps once you do get through are rude, and not knowledgeable. Have been a customer for many years and they used to be great, but nothing lasts forever. Typical effects of cost cutting on the front lines. I'll be switching to a full service bank soon..

Karen in the front desk is so knowledgeable and patiently fixed all my account problems Within 10…read moreminutes of walking in the branch. Her kind of customer service is why I love first choice credit union bank!!!!

Nothing but wonderful service. Caring kind professional compassionate- every person. I have met…read morewith and worked with at this location has been top notch. They go above and beyond in assisting their customers.

Chase Customer Service does not understand how to help the customer, especially nonprofit…read moreorganizations. As an investor, the term "certificate of deposit laddering" is meant to benefit the customer while allowing the bank access to client funds based on terms. A customer should be able to lock money into certificates of deposits on a monthly basis without a penalty. If I want to create certificates of deposits on the 1st of Every Month, for any duration, then the customer is authorized to do this. The customer should receive the advertised rate of 3.4%. However, Chase tries to tie all the certificates of deposit into a ladder system to reduce the interest rate and not benefit the customer any more. The customer is forced into a 0.02% interest rate. This is bad practice and penalizes the customer. Now, my nonprofit must debate closing their account after years to find a smarter way to manage its finances which benefit the 501.3(c)17. This banking location (even the banking institution) is robbing customers of ways to maximize their returns; a perfect example of corporate greed.

Don't Do it... Run... I have never dealt with such a poor idea of a bank. Call there 800 number for…read morestarts and see how long you will have to wait for starters. Withdrawing my 48k tomorrow.

Loan department has a total lack of empathy. I've been banking with them for over 40yrs. I'm now…read moreretired and on a very fixed income. I now only receive income once a month and not on the same day (social security). It is very hard to make 2 payments a month. The lady I talked to wanted to chastise me about another loan I have outside of telco and not try to offer any help. The new system they have now sucks. Money was there when check came thru but I was charged a uncollected fee. This is not the first time this has happened. They have done that to my mtg payment. Each time I look like the villian. Go back to the old system because the one they are using now is a nightmare