Eight weeks to process a standard insurance payment is the norm. Be sure you're aware of that…read morebefore you engage. They really don't care. I'm happy to spend four figures on my fur baby and will be taking him elsewhere. They have not followed protocol for a rescue with trauma and I'm now - four weeks later - still working with his regression due their neglectfulness. I wouldn't wish this experience on my worse enemy.

I have been going to spring corner vets for some years and the service is fantastic. On Thursday…read morethe 19th of January my gorgeous shitzhu Charlie had to go to have stones removed but the operation became more complicated than they thought a lovely vet called David started the operation an hour and a half in and stones in the pelvis as well Tom the main vet had to come in both veterinary surgeon's worked on Charlie it took 2 1/2 hours to get all 31 stones out if it had not been for the wonderful vets my Charlie would not be here, all the nurses at the practice are wonderful they took such care of him. They are sending the stones to America to be analalized at no cost so they can decide what food is suitable for him . I appreciate the time and dedication that all members of staff gave to Charlie and making sure he came back to me words can not express my thanks to them

The surgery has a good location on the outskirts of the town. There is a large car park. The vets…read moreand reception staff friendly and caring Their pet hospital is situated in Hythe which does mean that it is helpful to be a car driver if you need to visit your pet in hospital. Clean waiting room with interesting notices re pet rescues, health information, etc on the walls. They sell some dog and cat foods. You can go in and weigh your animal during opening hours. They really do go the extra mile to assist people and their pets.

Yes I forgive the one receptionist who is a jobsworth!…read more Times have been hard lately, so I had to take my dog O'Driscoll (think rugby) here to have an operation. It's tucked away - blink and you'll miss it. It's vetinary staff are truly kind and gentle and took a fancy to my so cute dog. They are flexible and understanding and very helpful. The waiting room is clean but basic. No sign of any toilets, but there are two bays for disabled people in the car park. You pay for operations but the rest is donations. Good to know it's there, and worth donating to if you have a pet,

Fully agree with Chrissie B, there is certainly a receptionist with is a total "jobsworth" however…read morethe vets and nurses more than make up for that one negative. The lady vet we saw was exceptionally kind, caring and friendly ( she showed genuine empathy NOT just "I am doing this as its my job sort of approach")

my family have been with this veterinary practice for years, and they have treated cats, dog, rats…read moreand rabbits for us. We've never had any problems, and always found the vets and support staff to be very helpful, and very sensitive when dealing with pets that need to be put to sleep. The only downside is that their out of hours practice is a long way away for those of us who don't drive, however there is now an out of hours practice open in Portsmouth

We cannot recommend highly enough the services of Hayley and Arnie of Animals at Home South Hants…read more Everything was covered to the extent that we did not worry at all about our dog Pecky during our 5 days in Barcelona. He was extremely well cared for and loved during his stay. He got on well with the host's dog Bruggen and had plenty of exercise. A highly professional and animal loving enterprise.

This is where all my pets get treated. There is a small amount of parking and it is always easy to…read moreget an appointment - some of the day they have a walk in clinic - currently this is for just the first part of the day. They have several vets and some treatments can be done by a vetinary nurse. You can pick up all your flea/worming treatment here and they keep a good record of everything you buy so you can work out whether you have kept up to date with things. The vets I have seen have always been kind natured and friendly with appropriate empathy when needed - always helpful and will advice you on all aspects - be prepared for a reasonably long wait if choosing the walk in option.

Ample carparking, easy to access from the main road, even the receptionists are animal friendly…read more The vets here take the time to get to know you and your pet, so you feel that they are doing everything your pet needs to keep them healthy. They are reasonably priced and offer 5%discount if you pay straightaway otherwise you get 14days to pay, this can be so helpful if you have had to visit for an emergency appointment. The team of vets work closely together and also will help you if you need to either rehome an animal or adopt an animal. They sell a variety of dog/cat foods and toys and they are priced at less than most pet shops.

When I first moved to Gosport I registered my dog here, she had check ups with a female vet and…read morethey were brilliant. I later discovered a lump on under her skin and took her in again to the female vet and she measured it informed me to keep an eye on it and if it became any bigger or changes to come in, no charge for this. A couple of months later the lump had gotten bigger so I took her in again, this time with a different vet, Male. He measured it and it had gotten bigger, this time I was charged for this, I found it strange but didn't really question it. A couple of weeks later the lump appeared aggressive so again took Sasha to the vets and he stated that he could do a biopsy. He then stated (in an abrupt and insensitive manner) "if it's turns out to be cancerous will you actually pay for surgery? Do you have insurance?" I stated I didn't have insurance as I was unsure of her background and age due to her being a rescue, but I would be willing to pay. He gave me a very cold look and tutted. I paid for the biopsy. I got the results back and he informed me that the test was inclusive and I would have to pay for another biopsy, which is not cheap. I was then later informed that it was in fact a mass cell tumor and I started putting plans in place to pay for the lump removal surgery, which my mum was going to help pay for. At first he quoted me £700, when my mum phoned up to confirm everything with him he quoted her £800. I started to get a bit frustrated due to constant changing of cost, this was already a difficult time due to finding out my best friend may have cancer. I requested her notes and almost everything contradicted its self. They stated that the surgery (the lump was only 6mm) would cost £1000, £300 more then what he initially quoted me. The test result never back inconclusive the first time and was in fact a mass cell tumor, and then it stated in the notes "advise diabetes insipidis." She had never been tested for diabetes, nor has she shown any signs and symptoms of having it so I have no idea what that was about. I ended up getting in touch with a vet back in Lincolnshire "where I'm originally from" they stated that from looking at the notes and the account I gave them the vet at alver did not have my dogs best interest at heart and was going through this whole ordeal just to get more money out of me. In the end Sasha had the surgery In Lincolnshire, it cost me £375 in total for everything, including aftercare and pain relief. 6 months down the line she continues to be a happy and healthy dog. After this whole issue I spoke to a friend who had gone through the same thing, however went through with the surgery at Alver after being quoted £500, they ended up charging her £1500, they're not in it for the care only the profit, I strongly recommend taking your fur babies to an independent vet. Never again will I step foot in this veterinary practice.

Veterinary surgery looking after a variety of animals. Great staff, very friendly and helpful and…read morevery sympathetic. The staff are extremely knowledgeable and it is worth talking to them before making an appointment with the vet. You can purchase worming and flea treatments over the counter although you normally need to be registered with the surgery. They have the experience to treat serious and non serious ailments and can microchip you animals. Appointments are available every day and they will always squeeze in an emergency, and find no problem too small. Clean, well kept with on limited on site parking.