Alexis was amazing in updating my car insurance policy . All…read morepeople I have spoken to over the years at Lake Shore (Rentz) Insurance have been outstanding in helping me and my family when we needing them

I was told by my insurance representative that it benefits a customer to be insured with Lakeshore…read moreInsurance vs. going directly to the insurance company because going "direct," you become just be a number in a sea of other customers and hsve to speak to a different representative every time you call...but at this point that seems like the better option because atleast you get things done, your question answered, and your issue resolved right away. With Lakeshore, or having an Advisor at Lakeshore for your insurance needs seems to be a "thing" in name only. Issue is...my rep never gets back to me without me having to badger/hound him for the answer, a solution, or new insurance policy options. I'm wayyyyyyy to busy for the hounding, when I take time out of my day to work on insurance issues I want to resolve them right then or via a follow up task action that requires a review, sign, and done. He (Lakeshore Insurance) makes it hard for me to find value in remaining a customer with Lakeshore Insurance and having the benefit of a personal insurance "Advisor." I don't write reviews that often but, this seems like a case that needs to be shared. *This has been an ongoing experience with my rep, oh excuse me "my personal advisor," who is always: -slow to respond -not consistent with his follow through -offers "genic" quotes (with no real personalization based upon my needs) when I'm just a phone call away to get proper specs for mileage driven, add-ons, road side assistance needs, rental car needs, etc. All of which are things that impact the premium's price. -me always having to do the "follow up" to get an answer to seal the deal. I started this conversation mid September...it's now November and still don't have what i asked for which is updated quotes....for auto insurance...for four vehicles. Been a loyal customer to Lakeshore Insurance Company for almost 10 yrs, you'd think they would value me for bringing business of four cars and home owners insurance. At this point I'm probably better off going with a big box company who doesn't know me by name and forcing me to speak to a different representative every time (which is okay with me....at least I get my issues, inquiries, and needs met instantly)! Vs. Having a "personal advisor insurance representative," who offers NO real customer service or assistance to personalize my requested insurance needs. -a Disappointed customer

Neil was very professional and knowledgeable. He was able to answer the questions and I had. He…read moreis a great agent. Thank you, Neil & team

Neil and his team have gone out of their way to take care of me with everything I've needed taken…read morecare of. I've had nothing but positive experiences with them. It's amazing to have the comfort knowing that I will be covered not just policy wise, but from a personal standpoint by them. Thank you Neil and team, and I strongly encourage anyone to make them your insurance agency.

I didn't go with this lender. However John was completely honest and upfront. If i was not already…read moreworking with a lender, I would have worked with john.

There is no need for this review to be long winded- This was…read moresimply the best home buying experience ever. Every step of the way, the Team at AmeriFirst took great care of us. Had a question at 6am?- they answered. Needed a pre-approval at 1030pm?-Done in 10 minutes. Simply the most knowledgeable, proficient, and efficient team in the area. We did a VA loan- again, no problem. 14 days to close... WOW. 5 star service all-around.

been a customer of jeff glicks ins. group for a long long time. he does the best he can i believe…read moreto get me the lowest rates he can on both my cars and home. he and his son do the best they can to answer my questions and keep me informed. it takes more than a day to build a business, give them a a shot.

January 25, 2019, our travel trailer was flooded due to flooding that occurred on the Vermilion…read moreRiver. It was discovered that our previous insurance agent, whom recently passed and business was sold, wrote our insurance under a wrong policy. Our claim was denied, Ian Glick, had no knowledge or understanding of the difference in the policies. I was left to fight the insurance company on my own with no help from Glick. After hours of research and weeks of fighting, our insurance company determined that the policy that we were insured under was incorrect and paid out our claim. Glick only tells you that they can save you money by looking at your current policy and seeing what is out there based on an apples to apples comparison. At no time are questions asked to make sure that you are being insured properly in case of a catastrophic loss. Beware!!!!

I would like to thank Lily for her efforts in saving me nearly $1000/year! It was a quick,…read morepainless process that worked out winderfully! Thanks again!

On April 4th I requested a quote using the online form for the following policies. 2 homeowner, 3…read morecars and an umbrella policy. On April 9th i received a call from one of the agents. He took all my info and said he would get back to me the next day. It is now April 29th and I never have received that call back. Not a great way to do buisiness

I recently moved my home and both autos to Ryan Insurance. They're the most caring professionals…read moreI've ever used for my insurance. Highly recommended!!

I live across the U.S. from this office and I receive the very best customer service when I call!…read more So appreciated, as a long time Cleveland Ohio resident, I kept this policy and have no regrets! Thank you as always!!!

I've been with Bonny since she took over for Bob North and I've had nothing but good experiences…read morewith her. I recommend her highly.

Love the emails, buddy…read more Always helpful and friendly. Courteous.

I just had my taxes prepared by Jeffrey Campbell and I must say the process was quick, painless and…read morepleasant. Although, I have had my taxes done through another company, it always seemed to take up so much of my time and it seemed so daunting; but, not with Jeff. I initially contacted him by email and the very next day I got a call, scheduled my appointment within the week and taxes were done. I would highly recommend Jeff if you want to feel secure in what is being submitted and rest comfortably knowing your taxes were prepared thoroughly and accurately. Thank you Jeff ...as you know they say first impressions are lasting impressions, so see you in the years to come!!!