I'm not sure why so many negative reviews. This shop is the one my wife and I always go to when in Galena. The owners are very helpful and give each customer all the time they need. We have witnessed people grabbing and moving things which understandably have the owners get stern about not touching certain items. My wife and I make this a tradition and have even had items shipped to us. If you are being treated rude, it's a good chance that you did something to deserve it. I can not stress enough that the owners of this sore are nothing but classy, professional and first rate read more

Stop your personal phone conversations when customers are in the store, especially if you are going to get political. Very unprofessional. We will never spend a dime here. read more

The reviews completely match up. The owners here are awful. You are literally watched every second in the store as though you are going to steal something. They are rude and the quality of the items in the store are terrible. Don't support this store. I'm shocked it's still open. read more

Very rude people. Had items to buy and was still shopping. The old man at the counter was so rude to my husband, I set them down and we left. No thanks. Skip it. read more

VERY Expensive. Prepare to pay for twice the amount for the same ornaments you can get online or in a chain store. Ex. If you paid $4, you will be paying $8+ for the same thing. Even the crappy stuff is expensive. Very rude - they do not respond to their email. So we called them and we got BITCHED out for calling about their hours and how much this one line of ornaments were. read more

My husband and I brought my two children (early teens) in to the store tonight because they love Galena. My daughter being a typical teen took a selfie. The older man tending to the store quickly reprimanded my child for taking a picture. My husband apologized and told him she was not taking pictures of the products -(although I don't understand why that's a problem anyway) and that she was taking a selfie.The man responded to my husband by saying "yeah well there's products behind her". My husband wanting to set a good example, just kept quiet and we left. On the way out the door we saw ONE sign the size of an index card saying "no photography"- very easily missed. We come to Galena often, but seriously it's all over priced gadgets and trinkets. I liked the items in this store but I put them back after his comments. I bit my tongue after his tone but because he was so rude, I'll be skipping this store from now on. Truthfully I can live without the overpriced items. read more

We had a terrible experience at Seasons Remembered. Our daughter entered the store by herself with her service dog. She was very rudely and aggressively told to pick up her dog or she would have to leave the store. This is not required of a service dog. So she became upset and left the store. I went back to a store that I wanted to purchase something I had seen earlier and when I got to the checkout I realized this was the same store where my daughter was verbally attacked. Another sales person was working there. I asked the clerk working there about the previous worker and started to tell her about my daughter's experience. She interrupted me and became very upset. She started yelling at me that this was her second job and she was not responsible for anything that happened before she started work. I tried to calmly explain to her that I was trying to explain the rights of my daughter and her service dog, but she just kept interrupting me saying that she didn't care what happened. There was nothing she could do about it. I have never experienced anything like it so we just left the store as it was not possible to have a conversation with her. I left my purchase behind, although it was something I really wanted, it was the principle of the thing. I found something similar for less money on Amazon. I was told to call the Galena Chamber of Commerce to report the incident which I did. read more