These folks are great! They went out of their way to get my print job done. They cleaned up my copy…read moreand made it look really great. I was in and out in record time. Thank you, Sprint! I'll use them everytime. ​

Had a small rush job for a board meeting. Did it right away. Local business, always helpful,…read morecareful work.

While waiting in line at the UPS Store, Sabrina addressed the crowd in a very professional manner…read moreand reassured us that they would get to each of us as soon as they possibly could. She empathized with us and reassured us that we were a priority and that they were doing the best that they could.

Gretchen and her crew have always been helpful and courteous to me. Each offers help and…read moreappropriate suggestions for my shipping and mailing needs. I like their service. Thank you.

AIM Sebastopol has always been there for whatever we needed. This time we needed a notary. Kiyara,…read morein particular, has been there for at least ten years -- always professional and competent. What a great local business to support!

I had to return a package via FedEx. She scanned it in, and said to me,…read more"Here is your tracking number, DON'T LOSE IT". i could not believe the way she talked to me. She quickly called over the next customer to get rid of me. This is not the first time I have experienced poor service in this store, they obviously don't care how they treat their customers. Do yourself a favor and don't go to AIM Mail Center. There are other mail centers downtown Sebastopol.

Watch out. The customer service is terrible. Yesterday I had to return a package. The clerk…read moreacted as if I was bothering her, and handed me a slip and said in the rudest voice "Here is your tracking number DON'T LOSE IT". I have never been treated like that before. I almost ran out of there. Do yourself a favor and go downtown to the UPS store or the post office. Stay away from there.

The ladies at A&M saved my Christmas today! I ran out of time to ship my gifts before leaving for…read morethe airport today, so I called A&M with a desperate plea. The owner not only said come on over, she also got my info while I was driving so she'd be ready for me. When I got there they worked fast to pack and ship TWELVE boxes all over the country for the best rates possible, and I was out of there in minutes. Thank you so much ladies!

Skylark makes fine art gyclée prints for me on their big printers. I give them a painting on paper…read morepaper and they make a run of say, 100 for me. They have also made small runs. The prints have to be really really good. Skylark does excellent work. I used to have to drive to Oakland to get my prints. Skylark have a quick turnaround and are not expensive. It's a great place

Darren is an absolute professional on every level. Over two…read moredecades, he has always delivered the highest quality of work.

Incredible customer service and quality work! I needed to print memorial pamphlets in a hurry and…read morewas greeted with handshakes and a can do attitude! Scott and Stevie were beyond helpful and even stayed after closing on a Friday night to finish the job for me. They made the process easy for me and personal touch was greatly appreciated. With their amazing attitudes and fair prices, I Can't wait to go back for another project!

All the five star reviews are definitely spot on! These guys not only did an excellent over the…read moretop job, but they did it the same day! I work in the city so I had to take a day off to stop in. I thought my husband would have to pick the job up on his day off a few days later, but instead Stevie pushed the job so I could have it the same day. This helped so much because I still had other things to do with the project and now I could take my time instead of rushing and using up my weekend. On top of that, they worked out the design to fit more per page in order to use less of my cardstock and ended up costing less than the quote! Who does this? Not only were they efficient but incredibly knowledgeable, helpful and friendly. Awesome doesn't begin to explain how this shop is. Need a printer? Look no further. You won't be sorry!

I work for a family as an assistant/home manager. When they want something, they get it and in…read moretime for their events. I was tasked to print a photo and have it framed within a couple of days, tops. I went to The Lab and met Jennifer. What a lovely woman and helpful, accommodating, friendly, creative, and suggestive. All qualities I was in need of. She rushed my order, did an amazing job blowing up a smaller pixel photo to a large format using computer techniques. A real pro, she was able to tell me what sizes would work according to what we have and what photoshopping can do. We decided on something , I ran to get a frame, and she put the whole thing together, charging hardly anything for all the things-- rush job, putting the finished product into the matting and frame, etc. I also met her partner (I assume), another woman, and Jennifer told me, "We are a small business, it's just she and me." Cool! I will be returning to this business for future projects and I recommend you consider them for your printing needs!

Oh my goodness! They did an amazing job. I brought in a photo that was from 1986. I wanted to make…read moreit bigger and they did such an amazing job! I was almost in tears. This was around the holidays and they were able to get it to me before Christmas. I'm so happy how it turned out. I highly recommend checking this place out.

The Central Office was recommended by the campus director of my school to complete my LiveScan…read morefingerprinting. I haven't had my fingerprints taken in years and the last time, I think I went to the sheriff's office in Marin County and had to return because my prints weren't clear enough. They offer walk-in LiveScan services and the small storefront on the east side of 4th Street was quiet when I dropped by this afternoon. The two employees were chatting pleasantly and greeted me right away when I entered. Rachel spotted the forms in my hand and guessed correctly that I was there to have my fingerprints taken. Sure enough, like I've experienced before, the first try was unsuccessful. I don't have pronounced ridges on my fingers apparently, but they had a gel that she asked me to rub on my hands and the 30 seconds later we were good to go. Second time was the charm! I'm happy to report that my school covered the costs, so I wasn't privy to the charges, but I was in and out in under 10 minutes. I also checked and found that they offer private mailbox services and can ship via UPS, FedEx and DHL, so the next time that I'm on that side of town, I'll definitely remember them!

Lester, in response to your reply, your associate was rude and defensive from the moment I called,…read moreI even thought I had a wrong number with her monotone and rude way of answering the phone and had to call back. I didn't even have time to press her for an answer. She hung up on me. You must not have read my last message to you three weeks ago as I had stated that I didn't care to point the blame at anyone as your employee was rudely defending herself and denying everything. I simply wanted to know what the next steps would be and how to solve this problem but she hung up before I could finish asking that. Then refused to answer when I called back. The last known whereabouts of that package was at your store. You told me in a private message that it was picked up at 2:30 pm but you refused to show me receipts or proof that it was picked up. You failed to answer the questions I had asked in those private messages. You failed to follow up with me to try to de-escalate this problem. But your concern about your associates feelings rather than a customer's satisfaction is very telling. I had every right to be upset. The representative from the FedEx office that I spoke with today even confirmed that you let that package sit there for three weeks. Seems like she knew you've done something like that before. Yes, this case is closed. Mystery solved. You kept our package in your office until two days ago. You can deny it all again and gaslight, but that just makes you look even worse. Please do not reply to me again. *************** I am updating my previous review because I now know what actually happened to our shipment. It's a shame that I had to find out this information on my own rather than from Lester and his associates. A FedEx 2Day envelope containing vehicle registration tags was dropped off at this location on June 16. It was supposed to arrive on June 18 but wasn't delivered until July 9. During that time, my husband and I drove the vehicle from Las Vegas to Boston with expired registration tags because the tags never arrived. We carried DMV paperwork throughout the trip and worried about being stopped in multiple states. While we were traveling, I called this location to ask why the package had not moved. Instead of looking into it, the employee was dismissive, defensive, rude, and abruptly ended the call. After the envelope was finally delivered, I contacted FedEx directly. The representative investigated the shipment and informed me that the package had never left this office and was not picked up until July 7. She also had to apologize on behalf of this office and that a payment was made for $70 for two-day shipping and received it more than three weeks later. The delay itself was bad enough. Being dismissed when I called seeking help was even worse. Had someone taken a few minutes to investigate instead of acting defensive and more concerned about their associate being questioned and ending the conversation, we would have had answers weeks earlier.

Great graphic design and illustration. Gary is always easy to work and delivers what he promises!read more

From the owner: We specialize in graphic design that gets you noticed. For print or web: Advertising, Forms,…read moreBrochures, Logos, Websites, Illustration, Technical Illustration, Infographics, Book Design. Free consultation and estimates.

Ginny, from Athena Design, with her depth of experience and close attention to aesthetic details…read moretailored a Website specific to my needs. The artistic composition and layout surpassed my expectations and was offered options that were realistic and worked when needed. After the Website was launched she provided patient instruction for future administration as well as responding to requests and problems I had navigating changes and additions. I highly recommend Athena Design for website creation. R. Louis S. / Sebastopol

From the owner: We specialize in websites, creating identity and branding systems, packaging, publication designs,…read moreand environmental graphics for a wide range of clients. Known for creating beautifully crafted, thoughtfully designed websites and graphics, we also value working with good people for good causes.