A stylist who listens!! She will do what you want!!! She is such a friendly person and make your…read morevisit very comfortable!

Short visit in the town and decided to book a medi session. The environment is really good and the…read moreinterior deco is beautiful. Front desk lady is so sweet, however The nail technician seems nervous. Overall a good experience. However, Probably will not go back for the next time.

I'm gutted. I hate to post this on social media but the disrespect that I have received from…read moreTranquility Spa is insane! I went in Thursday for a coppery vibe with a shadow root and this was the outcome. #1 I mentioned hair health is most important. They also had to cut off inches of my hair and send me home with hair masks because my hair was in such a compromised state. I sent them this message over the weekend and despite them reading it and posting their usual on social media, I gave them the benefit of the doubt for a response as it was the long weekend after all. Tuesday morning I called them around 10, the manager was to get back to me shortly, I waited another 4 hours and called back again, she was unprofessional and rude and just brushed me off and wanted me to wait until the next day. I wasn't happy with that. Originally I was just wanting a senior stylist to fix my hair and provide a refund. However, all my faith was lost. I said I just wanted my money back so I can go elsewhere. I indeed got a call back and was told to come pick up my refund. I went in, was not greeted, she said not one word to me, handed the envelope and went on with her day, did not even apologize or want to take two minutes to look at my hair! Horrible customer service and lack of care. They were my go to for all services, I cannot believe the lack of care and compassion!

Yvon takes great care of his customers and is always willing to go the extra mile. Great…read morehairstyling skills and a positive environment makes every appointment a positive experience.

When I got my hair done over there, Yvon did an amazing job with my hair! I would totally recommend…read morethis place.

Love getting my hair done with this lady. She is excellent and has AWESOME chairside, (bedside but…read morein a chair), manor for both my father and I. I have not walked out with a bad cut over the past 4 years, and my dad has been going there for years before I moved here. She knows her customers well, and follows the government covid rules to ensure that both she and her customers are safe.

Welcome to my first ever review. This is how angry I was…read more I had booked an appointment at least two weeks out, for July 28, for 5:15 pm (after work). They called me a day or two later to reschedule me, saying they had the 27th available at 3:00 pm. Um, I work? Whatever, after Covid I really needed a haircut, so I took two hours off of work. When I arrived at the salon, I was told, "oh, Maddie called in sick. We had to cancel you." While there was a missed call on my cell there was NO MESSAGE. I'm not sure if this is because I was (supposed to be) a new client, but I was very, VERY annoyed. "We can reschedule you" yeah, okay. So one reschedule already, with time taken off work? Thanks but no thanks.

Was my first and last time ..... called to get a haircut and blow dry . Well , that was my first…read moremistake. Sitting in this young ladies chair was my second . Getting a girl that didn't have a clue how to cut hair or even seemed that she was interested in cutting hair . I actually could of cried when she was finished.... My hair looks like I had a brush cut , can't believe it , i she took hunks of my hair out , one part is 1/2 inch the is 2 inches . What a disgrace. A total mess . This young lady had better get back to school or choose a profession she is interested in , because she certainly isn't a hairdresser or will ever be a hairdresser..... don't know the young ladies name , but has pink hair and lives in sundridge ...... Keegan , get some real hairdressers in there , this one is truly giving your salon a bad bad name .

You build it, they will come! Never experienced this type of hype for a retail store. Especially in…read morea shopping mall, in a northern Canadian city. Nevertheless, I recently visited this newly opened retail establishment with my girlfriend. This visit did not disappoint. Please keep in mind, nine months ago, I had not heard of Sephora. The experience was nothing short of amazing! Let's start with the ambiance. The store is well lit, bight, clean, obviously everything is new. Visually perfect. staff is very energetic, friendly, helpful. Fragrances were noticeable, but surprisingly subtle. Music playing in the background was audible, but not too loud. Attention to detail, for the best shopping experience executed perfectly. Items in this store will be classified as premium products, at a premium price. I can't judge as it's not a product I would use. But I am told by many, "worth it". You get what you pay for. I understand that. Value is beyond the price tag. This place was incredibly busy. Not many window shoppers, the lineup for the cash register was never clear. If you're in the market for cosmetic, you already know this place is at the top of the local retail experiences. If you don't, pop in and see for yourself.

First time getting my hair done here. My hairdresser Kylie was wonderful she did a great job I…read morerecommend her 100 per cent.

Since I moved to North Bay at the beginning of the summer, I've been looking for a regular spot to…read moreget my hair worked on every few weeks. After being disappointed by one of the other spots ( which is unfair to judge -- as it was a discount place), i finally got a haircut i was happy with. I didn't have to wait very long on a walk in -- less than five minutes and pretty sure it was 26 bucks which is pretty standard for a male salon cut. The staff was very engaging and personal -- i'll be back in 3 weeks!

Went in today with son...won't be going back..they are thieves, dishonest crocks to me...the price…read morethey advertise is not what you pay...cost me double for a cut for my son...didn't know this until after the haircut...the owner said sorry you weren't informed.just sorry that's it...like I said crocks, dishonest and false advertisers..won't see me or my friends again...I'll be letting everyone I know know.they did get one star though for the girl was nice...only good thing I could say about this place, the sad thing is this was my second time there.