Schwab failed to pay withholding on my IRA RMD as instructed, and I had to pay large IRS penalties…read moreand interest for which Schwab refused to reimburse me. Unless you like chatting with computers and being treated poorly, invest with Morgan Stanley, Fidelity or another broker that doesn't treat people like poop.

Assets frozen. The first thing that went wrong with schwab was my zelle on the schwab app. At first…read moreI sent money and it said it would take 5 days. Then there is a button that says cancel zelle payment button on the schwab app. I pressed it, and it said it was canceled. I walked into the schwab brokerage building to deposit a check into my checking account. And the first thing the representative said was oh your using this check to pay your zelle balance? And I told him, that I had canceled that zelle payment on the app. Then the next day I sent money through zelle and it sent immediately this time. Then I was going to send money that night through zelle and my zelle account was locked. Schwab said they would send zelle an email. Then I deposited money into my checking through plaid the day after the zelle incident. Then I tried to login to my schwab app and all it said was i could not log in and to call a number. I called the number and the lady said my account is frozen. That the check I deposited was fake. And that the only way to unfreeze my account was to fax all my income sources. I did not receive any notification that my schwab account was frozen, leading me to believe that schwab thinks I'm the one committing fraud. Then I explained that I had deposited money and it said it would take a few days to process. Then the lady said since your account is frozen schwab will not accept the money. Today, schwab DID accept the money. I have no money because my account is frozen. And every time I call them they say they are working on it.

Today I found out a family member is in a pinch. I needed to get a money order out STAT. I googled…read morethe nearest money order location by the ATM I was at, ACE Cash Express came up. Not only was Terry, the woman behind the counter, calm, educational, and behind a glass shield that protected me from COVID-- she pulled 17¢ from her own purse so that I could send my loved one the funds they need. The charge for a money order was $1.08. The location was clean. Staff was beyond friendly. Location was accessible. Total process took less than 3 minutes. I highly recommend this place. I cannot speak to their other services but for note they do check cashing, loans, money orders, as well as other money/cash needs. 10/10 recommend.

DO NOT GET ALLSTATE…read more I have never been so frustrated with an insurance company. My vehicle was totaled in an accident that was not my fault, yet the entire claims process has left me carrying the financial burden. The settlement they offered isn't enough to replace my vehicle, and it also isn't enough to repair it if I choose to keep it. I tried working with Allstate, provided additional information, and asked them to reconsider the valuation, but there was absolutely no flexibility. The biggest issue, however, was the complete lack of consistency. Every department I spoke with gave me a different answer. I was initially told I would receive a rental vehicle. Then I was told I would have to pay out of pocket. Later, someone else said Allstate would cover the rental because of the confusion--even though my policy has always included rental coverage. No one seemed to know what the actual policy was. Things became even more confusing when I considered keeping my totaled vehicle. I called my agent to ask whether my insurance rates would be affected since the vehicle already had a salvage title before this accident. I purchased the car as a salvage vehicle years ago and have been insured by Allstate the entire time. Instead of answering my question, I was told Allstate doesn't insure salvage vehicles and that I would have to find insurance somewhere else. How does that make any sense? My vehicle didn't suddenly become salvage after this accident--it has always been a salvage vehicle, and Allstate has insured it the entire time. I was then told that when I updated my policy after paying off the vehicle, I supposedly failed to tell them it had a salvage title. But a vehicle's title history doesn't magically change from salvage to clean. If Allstate truly doesn't insure salvage vehicles, why was I able to maintain coverage for years without anyone identifying that issue? It makes me wonder: if this accident had never happened, would Allstate have continued taking my premiums indefinitely? Would I have only discovered this "policy" after filing a claim? That is incredibly concerning. Throughout this process, I have received conflicting information from adjusters, customer service representatives, and agents. No one seems to be on the same page, and customers should not have to figure out which answer is correct. I expected professionalism, consistency, and support from my insurance company, especially when I wasn't at fault. Instead, I was met with confusion, contradictory information, and a settlement that leaves me in a difficult financial position. Based on my experience, Allstate needs to do a much better job training its employees and ensuring every department understands the company's policies and provides accurate information to customers.

Was with this agency since 1986,paid premiums religiously ,when i needed them (house burned down )…read morethey denied my claim,they are a for profit company, look for anything to deny you,Allen didn't do anything to help us just sent us to corporate, they got lawyers on us denied our claim,there is a book about their practices Delay,Defend, Deny, Allstate is number one, thank you for nothing Allen and Allstate, criminal Pete Wilson stick your money where the sun dont shine!if you're with Allstate Get Out before this happens to you.

I am so impressed with the way Wells Fargo is helping me out it almost feels like a credit union…read more When Stafford has been so helpful to me right now his name escapes me. He's helping me get a loan with the perspective to improve my overall credit score. I am going to be writing more about this.

Went in to cash a check that my bank was going to put on hold for 9 days. I was really…read moreapprehensive about having to deal with another bank but Cassandra was so helpful, understanding, and above all kind to me. I was really impressed with her customer service and overall positive attitude.

Worst possible place to get insurance. Not only are they way overpriced, they manage to make every…read moresituation more difficult than it needs to be. Customer service is NOT something they concern themselves with nor do they care if you bring them a concern. Dealing with Jay is like dealing with the playground bully when we were kids. Give him your money and shut up or he's going to get mad and send you nasty emails. After years of putting up with mistakes and bs I finally went to Amica. I am so much happier. More coverage for less money AND I get a dividend check at the end of the year. Oh, and I forgot to mention, Amica actually TRIES to keep their clients happy.

Working with Jay Redlin and his professional, courteous staff has been excellent. Jay and Dianne…read morehelped me decide what kind of coverage would be best for my property, and they even made sure there was no lapse in coverage when a complication arose on my property. I so appreciate their patience, professionalism and kindness in my navigation of the insurance experience.