I have been with State Farm Agent Mark Fugett ever since 1987....They are awesome....I have 2…read morevehicles, 3 houses and 2 life insurance policy with this agency....They have never been anything but nice to me....When I need better coverage they inform me also....If I have a claim to file they respond immediately. Could not ask for a better agent....

How incredibly frustrating to have a company that doesn't monitor e-mails after someone leaves the…read morecompany, to ensure their customers are being taken care of. I have been with Mark Fugett's office less than one year, and have had this happen twice - first when their administrative support person left and then when a relative left. My requests for information and additional coverage went unanswered - and when I called I was told that person had left the company and they couldn't monitor e-mails. In addition, both Brittany and Mark are incredibly rude. The first time I actually spoke to Mark was after I requested our accounts to be transferred to a different State Farm agent. Then Mark called me and told me to request my additional policy/coverage through the new agent, since they had dropped the ball a month ago. He said "apparently we've upset you enough to transfer agents". I explained to him that the same problem happened twice in less than a year - he did not acknowledge, just told me to get my new coverage through the new agent in a few days once the transfer was complete. My guess is I would have never heard from Mark, after phone calls and e-mails to his office, except that I requested a transfer. In this day and age of automation and something as important as ensuring adequate insurance coverage, Mark and his team need to improve their customer service or consider another line of work.

Great team, great service. These are the kind of people you can hang out and laugh with on a random…read moreTuesday! Thank you to Jeannie Glover and your staff!!

After attemping to change auto/home insurance to Statefarm I was quoted as well as recieved a…read morebinder for one amount. After underwriting it was increased by a few hundred dollars. Also, when Statefarm came to do their inspection of my property the representative went to the wrong house which resulted in a cancellation as well as a delay in issuance. After me having send them pictures of my house to prove they had reviewed the incorrect address it delayed finilizing the policy beyond the expiration date with my prior carrier. This resulted with a verbal statement from the Statefarm Representative that it had moved thru underwriting and was assured the prices quoted were indeed the cost, however when I received the billing it had increased. BAD BUSINESS, as a past business owner for over 40 years I know and realize mistakes happen and can be corrected, however I feel this agency as well its representative were extremely unprofessional. I hope this was an isolated incident, however be aware if your choosing this agent to help with your insurance needs, do you due diligence.

I have been banking with OCCU at the Tulsa Hills location for several months now and they have…read moregreat customer service. They are always helpful and friendly.

This credit union used to be a bank with high standards and integrity, that doesn't exist anymore…read moreunfortunately it doesn't matter if you been a member for years, they don't care about you and lack communication. I've lost all trust with this bank and never been more frustrated with an institution like this.

Everyone has been very helpful in explaining claim process. It's been very stressful and all the…read moreladies in the office are prompt to get back to us with answers . We appreciate their help .

Everyone at Steve's office is always so nice & knowledgable whenever I call or stop by. I love…read morehaving a local guy who cares about his community. Bonus points for Ellie the office dog.

These ladies will go the extra mile! Offering Check…read morecashing, installment loans, western union, Insight cards ,tax prep and more!

Literally don't go here for anything, they can't reload debit cards, can't cash a check from my…read moreproperty manager, they're slow even though I was the only one there at the time and RUDE as hell. Huge waste of my time.