I had Derek as a therapist today. He was amazing. He was so knowledgeable, he was thorough in his…read moreassessment and his therapeutic recommendations were spot on. I arrived as a skeptic and I left as a believer.

I came to Smyrna to watch my daughter in a bowling tournament and needed PT while in town. STAR was…read moreso accommodating to allow me therapy even though I live 2.5 hours away and see a different PT company in my area. Tom was friendly, knowledgeable, and a great PT. I highly recommend him and the great staff at STAR.

I was a patient here from October 2022 to January 2023. I had a torn hip adductor that more or less…read moreended my ability to exercise or participate in Martial arts for over a year. However, the program made by Kim from benchmark on Sam Ridley parkway helped me get back to the active lifestyle I had before my injury. I highly recommend this location!

From the owner: BenchMark Physical Therapy together with Ascension Saint Thomas located in Smyrna - West is a…read moreleading outpatient physical therapy clinic with convenient scheduling, patient-focused care, and personalized treatment plans. We are committed to treating each patient promptly with integrity, honesty, and compassion. Visit our website for a complete list of services and treatments or to request an appointment.

I have been working with Lisa for over 8 Months. In her new location she has a great set up for all…read moreof her folks. You receive personalized training be it in the water or on land. She is a certified trainer and water rehab therapist. I recovered from my Total Knee Replacement quickly and am now focusing on fitness. Check out the other services available like Red Light Therapy, Energist, Massage Therapy to name a few. I have taken advantage of all of these services and am THRILLED with the results. If getting HEALTHY and being HAPPY is your goal.....you owe yourself a trip to Flow Aquatic Wellness. You won't regret it.

I have been working with Lisa, aquatic therapist since mid May, for help with arthritis in both…read moreknees and getting healthy. Lisa's new place is the perfect place. It is so peaceful and calming. You don't realize how much she helps you until you leave there. Ara Simons preformed some healing on me and it was amazing. I have not done all that FLOW aquatic wellness offers but do intend to for sure. This is such a welcoming place and you feel it the moment you walk in the door.

My children have been patients at feltz for over 3 years with no issues. Sadly, due to high…read moreturnover in the company, there are now people working with my children who do not know how to work with adults. Rachel and Kailea. OTs at Goodlettsville were so difficult to work with. They created unnecessarily barriers to access for my son. Katie Beckett grands money for special needs kids. They have gotten more stringent and require any provider to approve any purchases for the child. My son eloped and it was a traumatic experience as he was 3 when it happened. We wanted to use our funds for a fence and they refused to approve it, saying it wasn't of medical necessity. Thankfully, his therapist at Vanderbilt was happy to make sure that he is safe while playing. It was in their scope. They just did not want to help. I sent many emails that got no response or very late responses after several follow ups via text. I was not greeted by Kailea on more than one occasion when I was in the office despite me greeting her. When they were being meticulous about what they would approve for Katie Beckett I realized I didn't want the headache of working with such a difficult team for my son. I told her she was rude and unprofessional based on the objective experiences I had with her. Kailea responded that if we change our mind we'd be on the bottom of the wait list. A very unnecessary response when I clearly articulated that I did not want to work with her. She told her boss, Rachel, who emailed me discharging me from Feltz. I have a son who goes there who has a great therapist with no issue. Rachel did not call. Try to resolve anything at the lowest level. She kicked me out of her office because I told one OT that she was rude and unprofessional (because she was rude and unprofessional). This good ol girls club At Goodlettsville is running a once phenomenal company to the ground. STAY FAR AWAY

I do not recommend Feltz for therapy services. Their scheduling department is rude and…read moreunprofessional. I have also received false information.