a month shy of a year trying to get my taxes done I've called for follow ups and asked to speak…read morewith Garrett and never can speak with him I always get "he will call you back" never do I receive a call back the communication is little to none and very unprofessional service on his part.

This firm goes above and beyond to help people. Lloyd and Garrett are both great! They are…read moreknowledgeable and kind! You cannot go wrong with them on your side!

Best insurance agency in town. The staff always works with due diligence. Strongly recommend for…read moreyour insurance needs.

Although they were unable to beat my current insurance pricing, Hannah explained everything in…read moredetail. Great customer service!

Victor Black has been my advisor for approximately 25 years. He began by listening to my parents…read morewho lived in California and the product that they were looking at. He advised them from the beginning that he was not able to sell in the state of California because he was there, but he said he would look at the products. My parents visited it often. He never tried to sell them when they were visiting in Texas and I admired that I come from a sales background, and I know how valuable time is. I also was most attracted to his sincerity, honesty, and later on when I was able to put some Investments together he's the first one I thought of. He has a number of my Investments and he's been very patient with me when I have forgotten how some of them work to explain it to me every single year every time I called. He'd come in to the office with his partner, Eddie and explain to me again one specific Investment that I have finally taken advantage of it had a rider on it. It's a little bit of extra $ each year as I take it in one swell swoop. It's one of my vacation funds. So if you're just starting out or you're wanting to change or add another Advisor to your phone, I recommend Victor Black and his partner Eddie Boyd. They're a good team.

Hello All, Today I…read morereceived a call from a Knapp representative. I declined the call as I did not recognize the number. I then reviewed the call via voicemail. The Knapp representative asked me to return his call so he could assist me with my previous complaint. My return call was a 100% different experience than I previously had with Knapp Bookkeeping Service. This specific Knapp representative was thoroughly interested in what issues previously occurred and how he could make my negative experiences turn into 100% positive outcomes. Bottom line, this evening I received a full refund back into my account in the amount of $275.00. Because this specific Knapp representative took his time to sincerely communicate with me, to show sincere interest in not only my issues, but sincerely treat me as he would want to have been treated under the same circumstances, I am changing my overall rating to 4 ****. In fact, I am highly considering using Knapp Tax Services next year. Thank you, Josh, you are a great asset to the Knapp Organization.

Highly Recommend Knapp Business Solutions for Individual Tax Services!…read more Working with Knapp Business Solutions made filing our taxes stress-free and straightforward. Their online system was extremely easy to use -- uploading documents was simple and quick. I really appreciated the consistent communication throughout the process; we always knew exactly where our return stood and what to expect next. On top of that, they took the time to explain things clearly, which made the experience very educational. It's rare to find a tax service that's both efficient and informative -- Knapp Business Solutions truly delivers on both!

David Schmedel is a wonderful person and trustworthy! David completed my mother's taxes for years…read moreand also mine. An awesome person.

Ms. Buckner and her staff provided me with services on estate planning, final directives…read more They were ready to answer my questions, provide me with information as needed and promptly completed their services. I am very please with the quality and cost for providing these services.

Ms. Buckner and Pennye provided Will Probate services. They were very professional, friendly and…read morekept me informed throughout the process. I definitely recommend her and would use her services again.