Pump went out on Saturday around noon and they had it up and running in no time without charging an…read morearm and a leg. Will definitely use if again if necessary. Highly recommend!

From the owner: The Donald Smith Company is a full-service well drilling and pump company that has served the…read moreSoutheast since 1946. Today our experience is available throughout Alabama, Georgia, Mississippi, the Florida Panhandle, western and central Tennessee, and eastern Arkansas and Louisiana. We can provide you with a reliable, professional solution to your well water needs, as well as a dependable, long term resource for pump maintenance and repair.

I will never use this company again. Whenever we asked questions about the water test results,…read moreLinda "the owners wife stated to her husband that she felt threatened. I had on speaker phone when witnesses heard the conversation. The test set for days, unfortunately, Mills said they could come out to do another "SHOCKING OF THE WELL" plus pay another $235 when the problem was never fixed. It's all about money. I miss the good ole days where service meant something! I wanted to help support local businesses; I was badly mistaken by this one.

I have used them twice, once to replace the pump and more recently for a repair. We woke up without…read morewater, called, and they were out in an hour. We were afraid of a costly repair but they replaced a switch and the bill was very reasonable. I will always use them if the need arises in the future.

They put a 4" well 240 feet deep on my property and were very professional, on time, good price,…read morehigh quality pump and tank, and had excellent customer service. I would highly recommend!

Most arrogant SOB I have ever dealt with.  3 years ago our home builder hired him to drill…read morethe well.  Between only being on site a couple hours a day and equipment failures, it took them almost 6 months to complete the job. Against better judgement, we called him today after our well failed due to a severe thunderstorm for the repair.  Mr J&W  does not listen to the customer.  While discussing the problem over the phone, his first suggestion was that the tank was water logged.  We may not have the "experience or professional knowledge" he supposedly has, but we knew the tank was not water logged as we had already done research on wells for other reasons. Within a few hours of our call he was able to come to service the well. He looked at the tank for a millisecond, then took a well "control box" out of his truck.  My husband asked if there was a possibility it could just be the relay switch (which is inside the control box, much smaller and costs about 1/2 the price).  He answered " Do you want to fix it?" And turned around to walk back to the truck. Then he faced my husband again and stated that he really is a "nice guy".   That was the 2nd wrong thing to say in less than 2 seconds. My husband replied in no uncertain terms "no you are not." Then Mr. J&W escalated the situation further wanting to duke it out.  Literally.  Thankfully he left the our property without further incident. Knowing this could get ugly, we had another gentleman lined up. Over the phone he actually listened to my husband and his educated guess was the relay valve.  When he came later that day, he actually did some tests on the control box, concluded it was the relay switch, and only fixed what was broke.               Call Water Dan instead. It will be well worth it.