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Senior Matters Extended Services

3.7 (3 reviews)
Open • Open 24 hours

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Merrill Gardens at Columbia

Merrill Gardens at Columbia

5.0
(1 review)

This is truly outstanding place for senior independent living. The staff from housekeepers to…read morekitchen staff to management only have the concerns/desires of the residents first and foremost. (A good example happened today. A resident reported being (either positive for or a covid exposee. Quickly, a letter was published and delivered to all residences stating we are all (including staff) to be tested for Covid weekly. This afternoon, I received a phone message directing me to report to the health services for the test. Other (minute) problems have been dealt with quick and professionally. Is there enough to keep one occupied. Yes, if one is interested. Transportation to medical appointments or local shopping is available. The residents, on the whole, seem (to me) to be friendly, outgoing and caring individuals. Is it perfect here - of course not, but, IMO, it is certainly a cut above of other "independent living" facilities in this area. I recently had moved into another facility near here. Absolutely no comparison. When I was first looking for an independent living facility last July, I came across the website for Merrill Gardens. My only thought, at the time, was this place was so new, offered so much - that it was out of my price range, so I, to my regret, did no further price checking. (WHAT A MISTAKE). I wasted 4 months of my time. Are there negative points here. Of course, but they are minimal and easily foreshadowed by the positives. However, the negatives are, IMO, strictly personal. 1) The food, while quite good, is sometimes served lukewarm and 2) sometimes questions are answered differently depending on which member of staff is asked. If I were asked to give Merrill Gardens - Columbia a grade of 0-100%, I would not hesitate to grade it at 97% John Bruneel

From the owner: We offer quality senior living in the heart of one of Columbia's most popular neighborhoods, close…read moreto the downtown core. Explore our quality independent senior living and assisted living lifestyle options from a family-owned company that knows connection is everything.

Wildewood Downs

Wildewood Downs

3.9
(17 reviews)

My Aunt was here for 21 days for rehab. Everybody was nice and accommodating, but I want to give a…read morespecial shout out to Georgette Tubman. She is the social worker here at Wildewood Downs. Georgette's care, expertise and customer service was invaluable for our family by creating next steps for my Aunt. She was kind, knowledgeable and communicative which is so appreciated when you don't know how to navigate systems of elderly care. Thanks to everyone for assisting us at a difficult time!

My mother-in-law didn't like Wildewood Downs. In any event, the positive did not outweigh the…read moreunpleasant experiences. They never assessed her after discharge from rehab for her next living arrangement, even though they had agreed and we signed for long term care. I just got a call one day saying they had another meeting, without us, and decided among themselves, "We think she can go to assisted living." Recently, the director blamed me for Wildewood's failure to go through the normal process to assess her. Before this, I got a call from the social worker saying that the doctor signed my mother-in-law's annuity paper we gave him, saying she was finished rehab and not a candidate for getting her insurance to pay for Wildewood. I was there when he saw her--for the first time I might add--and all he said, was, "Do you want me to fill this out?" He never assessed or asked any questions about any activities of daily living. During assessment, a patient should be assessed for memory care, long term care or assisted living for example. You just don't say, as the director said, we didn't assess her for assisted living because you told us to keep her in that room. But that was only after they said they didn't have another room. They assessed her when she came in and wrote, and we signed for long term care. When I called Wildewood assisted living, after they called and informed me of a meeting changing their minds. They told me they just have one fee, $7,000 a month, and the client pushes the button when she needs help. So there's no levels of care in assisted living. We quickly transferred my mother-in-law to The Blake after a nurse came from the Blake and we took her to a provider at MUSC to properly assess her. She was appropriate for their assisted living at a higher levelof care than Wildewood. It's a beautiful place and it's very clean, unlike the Wildewood facility. I went in Wildewood's public bathroom and it was dirty. Also, my mother in law's bathroom needed cleaning and straightening up. During her stay at Wildewood, there were multiple problems with communication. Other residents had serious falls right at the desk where they're supposed to be watching them. But they stay on their computers. I learned that the staff is mostly contracted. And they don't communicate with the next person coming in. One day my mother-in-law had an appointment with the optometrist. When it was time to go, the girl at the front desk said, "She's not going anywhere. Her primary care is Dr. Macon while in this unit." I said, "She has an eye appointment." She said, "Oh, she said she has primary care." I told her she has memory problems. But she should have known that. There is no continuity. Well, we paid $12,000 for holding her after rehab for two weeks because they said they didn't have another room to put her in, so I said keep her in that room until I could arrange a transfer out of there. She was staying in a rehab room and not getting rehabilitation. So in essence we paid for rehabilitation she wasn't getting. The doctor gave her 100 days of rehab under Medicare, which would take us into May, but they suddenly cut it short April 24th. When the transport came to pick her up, and our caregiver and my husband, her son, met her, they didn't know she was leaving that day and didn't have any discharge papers ready. Zee, the head nurse, apologized later, as I left the messages with her because I did not know they said somebody else does the discharging. They did get the papers ready quickly, and she got out of there before they charged us one more day. Originally when we got the bill, they charged us for all of May, and for the upcoming month of June, even though she left on May 17th. They changed it but they charged us for April 24th to May 17th.

Senior Matters Extended Services - skillednursing - Updated July 2026

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