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    Senior Tech Support

    5.0 (3 reviews)
    Closed 9:00 am - 5:00 pm

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    2 years ago

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    3 years ago

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    2 years ago

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    M@ The IT Guy - Old computer could mean dirty computer! Dirt could stop the computer from keeping cool which will slow it down! Let me clean that mess!

    M@ The IT Guy

    (65 reviews)

    I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.

    Matt is fantastic. He got right to work and transferred data from old computer to new computer. All…read morebookmarks files photos are transferred. Matt explained everything he was doing. I will definitely call him again when needed.

    Nerd Rangers - Customer had their LaCie external hard drive literally go up in smoke. Thankfully, we were able to perform a 100% recovery!

    Nerd Rangers

    (24 reviews)

    Unfortunately, someone took it upon themselves to improperly disconnect my external drive over the…read moreholidays. This ended up resulting in my hard drive no longer working. I truly feared all of my files were gone forever. Wedding pictures, baby photos, and vacations we'd taken over the years. Plus all my music and video files. Adam and the Nerd Rangers saved almost everything for me on a 5TB drive. Their pricing is incredibly reasonable. I'd called a couple services that would have needed me to mail off the drive and they quoted me much higher rates as their minimums. I'm so glad I found Nerd Rangers. They're local and kept me updated every step of the way. I can't recommend them enough. Thanks again guys!

    I was unsuccessful with a previous computer store, located on Ogden ave, figuring out the reason my…read morehigh end gaming PC would crash while running games. They ran their tests, charged me a fee and could not replicate the failure. Once I got the computer home, it crashed once the game was being played and they said they did everything they could and I was out of luck. I decided months later to see Adam at nerd rangers. He was very thorough in gaining background on the issue. He asked me whether the other repair shop tried to run the actual game? I was not sure so he went ahead and loaded Fortnite and said he would do his best to replicate the issue. Later that day he reached out to let me know that he believes he found the reason the game crashed (as it did for him) and he felt confident that he fixed the issue. When I went to pick up the computer he reassured me that if for some reason the fix didn't work he would continue to work with me to identify the problem. Happy to report that I've run multiple games with zero crashes and everything is running fine. The level of service, detailed questions and customer care was excellent. Thanks Adam!

    Chicago Home Tutor - Reading tutors specialize in Orton-Gillingham, Wilson and more!

    Chicago Home Tutor

    (69 reviews)

    Roscoe Village

    Our daughter is dyslexic and has ADHD. Her challenges with reading comprehension, executive…read morefunctioning and staying on top of her homework workload has been a constant struggle. Working with Cindy has made a meaningful difference in these areas as well as improving her self-confidence. Cindy's patience has helped build a trusting relationship that has been very important to our daughter. Cindy has guided her and given her practical support tools to help her understand the value of being organized and that she is capable of being successful in school. As a parent it's been wonderful to see our daughter feel more empowered and less overwhelmed. Cindy's support played a key role in her growth. Thank you for the work you do and having thoughtful, skilled people like Cindy on your team.

    Our 2nd Grade daughter was diagnosed with dyslexia in late February 2025. We have been working…read morewith a CHT tutor since March who is Wilson-trained and has the expertise to help my daughter learn how to properly decode. Not only is Ms. Karen excellent at her job, but she has an incredible, lighthearted rapport with my daughter. They get along well and Ms. Karen is great at keeping my daughter on task - even during fun summer months when she would rather be playing and hanging out with friends. My daughter has moved through multiple levels of Wilson's programming, primarily through Ms. Karen's tutelage and effort. The administrative side of the house is also easy to work with - we regularly get tutoring notes and billing is electronic. We are so happy to be working with this great company.

    Senior Tech Support - itservices - Updated May 2026

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