This office is ridiculous. Do not go here. Their front desk staff are completely incompetent…read more They've failed to inform their patients of policies and make up new policies to fit their break schedules. They are awful. Do not recommend.

Wow! Super happy we…read morestitched to this practice! It's much closer to our home and I loved the nurse who checked my newborn in. They don't like being naked and laid on cold tables and he was cute and trying to play with her to soothe her... very gentle with her. Dr. Wadsworth was warm and engaging, sat down and gave me her full attention during our meeting to answer and go over all my questions I had written down. She was gentle and kind with my fussy (hungry) baby and I immediately liked her. She did not make me wait long in the exam room with an undressed infant and I like their newer, updated office space. Parking was easy enough. Hopefully we've found our spot for our new baby for years to come! The only issue I had was no separation in the waiting area between sick and well patients. With littles this could be an issue...

Same great docs with a new location that is a little more convenient for me, but really it's only…read more.4 mile from old location. Below is the review I wrote under Dr. Strasnick for old location. There are now two groups of physician's that are in the same space. Our kids have been with Dr. Strasnick almost since we moved to VB. We are picky and did not like the first doctor's practice and sought out by word of mouth on who we should change to. Several friends said this Sentara group that Dr. Strasnick is a part of. She never seems in a hurry in the exam room and provides a great experience as her bed side manner is very nice. The staff is just wonderful and nurse Mary who is exclusive to Dr. S. is the best and most time just funny. The early hours for walk-in sick is bar none awesome. You can walk-in without an appt from around 7:30 AM until 8:30 AM. You do not get to choose your doctor, but can be seen by one of the group practice MD. They always have a movie running in the lobby for the kids and try to divide the sick and well in the lobby. If you need to schedule a sick visit you usually can get in within same day, or next day. Appointments are very easy for a non sick visits too, usually within a week. The kids always get to pick a sticker, or pencil before leaving. If you need school forms etc. they are emailed which is really a nice touch to get the info quickly. Also Sentara has all the records online by obtaining an account. The office is extremely clean in both the lobby and exam rooms. Next month the office will be moving, so expect an address change Sept 13. For anyone looking for a new doctor, or making a change this is an awesome office and great doctor. Don't take my word, look her up as she has won many local BEST Doc awards for Hampton Roads. The group as a whole is first class, RECOMMEND!

We are finding a new practice for our 4 children after nine years because of the office's…read moreincompetence. Unable to navigate simple tasks and took seven months to ultimately provide no answer. Do not waste your time and money here. The list of grievances is too long to dive into but many of the other reviews reflect some of the concerns.

Our kids have been with Dr. Strasnick almost since we moved to VB. We are picky and did not like…read morethe first doctor's practice and sought out by word of mouth on who we should change to. Several friends said this Sentara group that Dr. Strasnick is a part of. She never seems in a hurry in the exam room and provides a great experience as her bed side manner is very nice. The staff is just wonderful and nurse Mary who is exclusive to Dr. S. is the best and most time just funny. The early hours for walk-in sick is bar none awesome. You can walk-in without an appt from around 7:30 AM until 8:30 AM. You do not get to choose your doctor, but can be seen by one of the group practice MD. They always have a movie running in the lobby for the kids and try to divide the sick and well in the lobby. If you need to schedule a sick visit you usually can get in within same day, or next day. Appointments are very easy for a non sick visits too, usually within a week. The kids always get to pick a sticker, or pencil before leaving. If you need school forms etc. they are emailed which is really a nice touch to get the info quickly. Also Sentara has all the records online by obtaining an account. The office is extremely clean in both the lobby and exam rooms. Next month the office will be moving, so expect an address change Sept 13. For anyone looking for a new doctor, or making a change this is an awesome office and great doctor. Don't take my word, look her up as she has won many local BEST Doc awards for Hampton Roads.

You would think a newer location would, at the very least, be staffed with competent and efficient…read morepeople. Not only do these workers shut down calls 30mins before their supposed closing times, they will put you on hold for almost an hour just to schedule an appointment. What is the point of having a request appointment option on the patient portal if the staff on the other hand make it hard to set those appointments?

This is one of the newer Chkd locations in the area. Its very clean and modern inside. Theres…read morereally cute furnishings for the kiddos inside. You stop at the desk in the hall when you enter and they tell you which floor to go to. A mask is also required to enter. Upstairs you get a nice view of the surrounding area because theres tons of windows inside!! I took my daughter to the Pulmonary department there. She sees Dr. Sendon who is a very nice Dr. and hes very thorough as well. Hes always patient and friendly and makes my daughter feel comfortable!! The nurses are nice as well. There are fun colors and etc all over the building and they have a good amount of parking. So thats never a problem. Its located in Landstown Commons so if your looking for lunch or shopping in the area this is a prime location, plus the farmers market is right across the street. The staff and Drs at this location are nice and i recommend this location!!

Quite frankly the best place to bring your child for their medical needs. I prefer this location…read moresince it is 30 seconds from my place of employment. There's separate waiting rooms for well and sick visits. The employees at the desk are super friendly. I've had wonderful experiences with all the doctors here; but my child's main pediatrician is Dr. Scott. Hands down wonderful pediatrician. He was there from the birth to the present (4 years). The other location is Oakbrooke, which is located off of Kempsville Rd. This is the main location with more than 3 floors of specialties. The sick walk-in is 7:30-9:30 also located at this location only. Both facilities are extremely clean, nicely decorated, and more than enough parking.

I have been taking my children to Chesapeake Pediatrics since my first child was born over 17 years…read moreago. The practice is always clean and child friendly. The front staff and nurses seem to change frequently, however, there are a few friendly faces that have been there for years. You really can't go wrong with any of the doctors or nurse practitioner's as they are all amazing. They can almost always get you in for a same day sick appointment, have walk-in hours, evening appointments and early Saturday appointments available (or they did pre-pandemic). If you are looking for a excellent place to talk your child or children, look no further!

Dr Gerbus is an amazing human and physician. My daughter was born during Covid and I wanted to get…read moreher home as soon as possible. Because of him going above and beyond, I was able to keep her home and he had me bring her in for daily weights until she started gaining weight again. Sometimes he's behind in the afternoon but he takes his time with his patients so I will gladly wait for him. My daughter has been seen by several of their doctors at this practice. Another older gentleman (I can't remember his name) was one of the first medical providers that addressed my PPD. I was so anxious about her weight, I was keeping a journal of her intake & output (I'm an RN so I had my daughter on strict I&Os). He told me I didn't need to write in my journal anymore and to trust my maternal instincts. I needed to hear that more than he knew. I don't always agree with them but I trust their decisions. For example, I thought she needed antibiotics sometimes but didn't always get them. and that's ok. I trust these doctors and I'm thankful to have them taking care of my daughter.

Great staff for the most part. Was a bit rushed and ignored despite my medical knowledge on what my…read morekid may be experiencing. However in the end the care needed was given

Located off of the intersection of General Booth Blvd, Princess Anne Rd, and Tuscany Dr., Sentara…read morePediatric Physicians - General Booth is one of several Virginia Beach pediatric offices through Sentara. We found their pediatric PCP services to be of great quality from the doctors to nurses/techs to admin support and would recommend them! -- Insurance Know-How -- We have Optima (owned by Sentara) and haven't had any issues. Well-baby visits have $0 co-pay, and the billing and insurance for any other sick, etc. visits continue to go smoothly. -- Notes and Printouts from the Visit -- Sentara Pediatric Physicians consistently provides printouts regarding the services from that day's visit along with info/resources about child development milestones as they apply to our child. One nice feature is the parent/guardian can access the notes via the MyChart site/app (and even schedule appointments or add upcoming appointments to your calendar, etc.). -- Scheduling Appointments -- This office schedules in-person and tele-health appointments (the latter depending on the need for the appointment) pretty quickly. I can generally get an appointment for our child within a week, and a more urgent appointment the same or next day. I've found their lines are sometimes (on several occasions) still on the after hours service 15 minutes before they close and 15 minutes after they've opened, but I don't call often enough to know if this is the norm/procedure. If you speak to an after-hours nurse, they log a note in the system which helps with continuity of care when you follow-up with the pediatrician. -- Staff -- As of this writing, there are 3 pediatricians working out of this office. The pediatricians have their own team (nurses, admin staff). We've predominantly worked with one of the teams, but when our regular pediatrician was unavailable for a time-sensitive (non-emergency) issue, the nurse and team was able to coordinate with another one of the pediatricians to get our child's needs met. All of the staff have been warm and helpful. Our pediatrician doesn't rush appointments and takes time to answer questions. Some of their information might not be the most current/cutting edge on specialized topics, but they genuinely try to do all they can to help, including referrals to specialists (which balances the previous concern out, and I don't expect a doctor providing PCP services can be a specialist in everything.) -- Environment -- Their offices are clean with well-maintained furnishings. There is little to no noise traffic that you can hear within the exam rooms. The waiting area includes a main section, a separate section for newborns/infants, and a separate section for sick visits, which is appreciated. -- Conclusions -- Ultimately this place was a good fit for us. There are a lot of positives, including the knowledgeable staff and the opportunity to have time to discuss questions with our child's doctor.

Dr. seagull listens to her patients. The staff is kind,polite and caring. They give good care.read more

I have had multiple issues with this practice (mostly including incredibly rude front desk staff…read moreand extremely difficult to schedule appointments for kiddos). But, I'm only reviewing the reason I FINALLY decided to pull my 3 children (ages 11, 4, and 1) from this practice and seek care elsewhere. My youngest is 1 and since February, we've had a hospitalization for breathing issues and several ear infections. After our hospitalization (which was a few thousand dollars out of pocket cost) we had several appointments with town center pediatrics for follow ups and recurrent ear infections. Each time at check-in, I was told that there was no co-pay even though I was fully ready to pay, what I assumed, would be a $30 co-pay each time. I assumed that we had met our deductible since we had just had quite an expensive hospitalization. Today, may 9, I made an appointment for my baby girl at 11am for yet another ear infection. At check-in, I was notified that we had a $90 balance, for which we have never received a bill. I was speaking with Michelle W (office supervisor) who SERIOUSLY lacks customer service skills to be sitting in a chair at the front desk. She was condescending, rude, and an absolute thorn throughout the entire encounter. I forgot my wallet so I had no way to pay at check in and asked if I could request another bill. I asked why I had not received one yet if these were all charges from 2 months ago and Michelle told me that they don't send bills for co-pays. This is absolutely NOT true as we have received and paid bills in the past for co-pays. I explained to her that I was told on several occasions that there was no co-pay due and she pinned that negligence on me saying I was responsible for paying even if I was told there was nothing to be paid (make that make sense). She excused herself for 8 minutes to speak with the provider who ultimately decided to cancel our appointment for a sick 1 year old. I was then told (not before arriving but after it was already now 10 minutes past our appointment time) that they were no longer seeing patients without a co-pay being paid beforehand. I understand the implementation of this practice is necessary sometimes, however prior notice would have been nice. The outright denial of patient care for a sick infant was the final straw for me. Enough is enough. Town Center Pediatrics only cares about your money. They do not care about your kids. I highly encourage any parent to seek care elsewhere for their children, where they are not just a number or a dollar sign. Update: spoke with my husband and we 100% have met our deductible for the year.

This office is affiliated with CHKD and is located in Town Center at the intersection of Columbus…read moreand Constitution. Parking is located behind the building. The office if located on the second floor. Once you enter, you are greeted with bright colors, beach scenery painted on the walls, and plenty of seating. The front waiting area is clean and they have an area for sick children and well children. The staff is super friendly and I noticed that many of the nurses knew the kids that were there by their first names. The doctors are great too. We've been going to Town Center Pediatrics since our baby was born but usually visit their second office off Pembroke Blvd. They will be closing the second location to rebuild somewhere off Independence Blvd so this will be the only office open for awhile. But that's okay because it's new, convenient for us, and spacious with lots of exam rooms. I recommend Town Center Pediatrics to anyone searching for a doctor for their little one. They accept most insurances too.

Great care as always,staff are very helpful, cautious with Covid19 care…read more Daughter loves coming because we get icecream right after at the McDonald's across the way.

I've been taking both of my kids here since they were born based off of high recommendations from…read moremany friends. The level of service here is amazing. Top notch professionalism as well as compassionate care for the little ones. I will continue bringing all my kids here until they grow out of pediatrics. Btw we see Dr Gerbus and he is awesome!

Dr. Wrubel, is a pediatrician, and he rocks, knows how to make a hesitant baby warm up to him!…read more Such a good doctor, not much else to say, except I didn't like his office staff (front desk was short and abrupt, nursing asst. was rude and belligerent), but after telling him (because we were going to leave his practice because of this) they have been much more helpful. He is really great though, and deserves FIVE stars by himself!

No Dr. office is perfect, and we have generally had a great experience here! We have basically…read moreseen every doctor but we prefer Dr. Lane. Our daughter had alot of health problems initially, and they were always able to fit us in and do the best they could for her. I make sure to do early appointments and I never wait long. The only time I did wait FOREVER was when they squeezed me in very late in the day, and that was understandable. Front desk staff usually very nice; there was one girl we didn't like but she seems to be gone. Whenever I call they are always nice, and I always receive callbacks in a fairly timely manner. If you don't like something, tell them, and they will do their best to fix it.