Was interested in leasing a unit that Kristina was the agent on. We scheduled a showing, that she…read moredidn't show up for. I texted to let her know I was there, and she replied, she had a 'scheduling conflict' could we reschedule. Sure, we rescheduled, and I ended up seeing the unit along with another prospective renter. Was VERY INTERESTED in the unit and asked could we do another quick showing before i submitted the application. Long story short.....had to reach out to her numerous times to get a reply and was told I had to have an approved application before I could see the unit again, (which made no sense) and that she was very busy! SO UNPROFESSIONAL. I'm glad I dodged a bullet. if you see a unit with that's she's tied to, GOOD LUCK!!!...

Okay, so I want to leave an honest, but constructive review for the select leasing and management…read moreteam: I've been a tenant with them for just about two years (same property each year), and for the most part, mine and my roommates experiences as tenants have been relatively average. We love our place, it's in a safe neighborhood and our rent and utilities are very reasonable. Street parking has also never been particularly difficult. However, we've had two, significant problems with Select Leasing over the past 48 months: incredibly spotty communication with their staff and abysmal timeliness concerned with maintenance requests and repair. I'm breaking it down by person: Joe Kelso: Getting this man on the phone is like seeing the pot of gold at the end of a rainbow, next to impossible. I get the glaring impression this man is busy/in over his head, and probably inundated with calls from tenants on a regular basis about one issue or another. However, I wouldn't consider any of these issues enough of an excuse to not respond to tenants on a timely basis. As the property manager for select leasing, I had better expectations of him to respond to my calls or voicemails about maintenance, but I was often left waiting for days and sometimes weeks to get a reply from him. I want to assume he always means well, but he clearly needs an additional assistant to field his calls to help tenants more regularly. Kristina Hodges: I've worked with Kristina several times over the past two years concerning several different maintenance repairs we've needed at our loft. I've never met a person who lives and breathes by the philosophy of "brutal honesty" as much as her. She's very straight, to-the-point, no-bedside manners type of professional individual. The cons of working with her is that if you consider yourself an emotionally vulnerable, non-confrontational, soft person......Kristina's attitude is not for you. Then again, if I was in Kristina's position, also dealing with tenants day in and day out about a plethora of problems, I might have an attitude problem just like her. She's not for the weak-hearted when it comes to handling anything with her, so guard your loins every time you prepare yourself for a phone conversation with her. Rosie Cortez and James the maintenance man: These two are godsends. James is so friendly, knowledgable and tentative when it comes to helping with any minor to moderate repairs around our loft. He is patient and willing to work with tenants to help them with whatever they need. Bless him. Rosie is also great, she picks up the phone more than anyone else who works at Select Leasing. Rosie, please never quit...

Daniella Bradford was AMAZING to work with!! Great communication with even better taste. Truly is a…read morestar!!

I dealt with Jackie Rose at Avenue Real Estate and she was the best, very understanding and…read moreresponsive, which is something I really appreciate when it comes to dealing with properties. I would recommend this business to anyone in need.

This company is very attentive to boards of trustees and charges very reasonable management fees.read more

From the owner: If you're the property owner of single or multi-family homes that you lease to renters, you'll want…read moreto entrust your investments to the right property management company. The right company will offer a multitude of services, making your property a location that current and future renters will appreciate. Alpha Real Estate Group LLC in St. Peters, MO, has more than 30 years of experience offering a mixture of maintenance, leasing, and management services for a full array of real estate services. From brokerage services to construction and repair, this property management company provides everything you need to run a well-oiled property, whether it's residential, commercial, or a homeowner association. They'll find quality tenants and collect rent for residential properties and create viable agreements with renters in commercial properties. With a professional maintenance team, any potential issue that may arise is easily taken care of. Whether it's an HVAC or a plumbing system need, you won't have to worry about contacting a third party as their team will handle the job. In addition to their superior property management skills, they offer brokerage services for clients. Regardless of the type of property you desire or if you're looking to lease or sell, Alpha Real Estate Group is the right choice. They'll work with you every step of the way to make the process as smooth and hassle-free as possible...

Crooks plain and simple. Homeowners with bad credit? First time homeowners? Sound too good to br…read moretrue...well it is. John and Paul are crooked as they come. We were naive like their other victims. Oh yes here is where we got you lending from...one of their other companies. Here is the mortgage paperwork...but we don't file it with the recorders office, that comes after you payoff the loan. You own your house...nope because the mortgage was never filed! You have a negative life changing event? Too bad...but we have rentals from our rental side. They are terrible places in terrible areas with overpriced rent. I'm hoping g their karma caught up with them. All their 10 different websites are not working any longer. I even warned a new couple there for the first time and I hated to do it because they were so excited. I told them, ask them if they file the mortgage with the Clerk. They came out and thanked me wmfor the warning and they saw threw John's whole scam. At least I saved one family. OH! And don't worry, when they go to court to evict you from the house they said "you own" you don't have to be there or even hire your own lawyer because John is a lawyer and it is really a quick and simple proceeding and he can take care of all of it. God we were so stupid.

Wonderful properties, Paul and his family were very kind to me and their customer service and…read moreresponse time to maintenance requests were unparalelled. I made wonderful friends of my neighbors and would recommend these properties to anyone looking for a clean, safe, and affordable place to live.

Here's my experience with Keyrenters…read more There was no actual person at the showing. The house we were viewing had the remnants of an animal who hasn't been potty trained and a hard to get out smell going for it but I thought, I can work with them on this. I applied, paid the fee for my spouse and I, got a denial within two days. No working with "me" whatsoever. I felt as if it was a bit predatory, egging me on as if the process was well on its way. That is my experience with Keyrenters St. Charles office.

terrible customer service. they are very hard to get someone to answer the phone yet alone have…read moresomeone call you back. this company is absolutely terrible to deal with!!!

To update my review: my realtor toured this property on April 18 and reported a natural gas smell…read more The owner claimed the fire department had checked and found no leak, but the fire department later stated they had no record of any such visit. We moved across the country on June 4, six weeks after reporting the issue, and the gas leak was still ongoing. A contractor later told us the levels were severe enough that we were fortunate a major incident had not occurred. The owner's contractor also improperly replaced the gas line with an undersized one, according to Spire, and I was the person contacting Spire throughout the process. They let me know that the pipe the contractor replaced was 1/4th inch too small and could lead to carbon monoxide or gas buildup in the lines. During the nine months we lived there, two additional gas leaks occurred in other areas of the system. After spending over $10,000 to move and paying rent for May while the house sat vacant, Stephanie Olsen told me over the phone that "this isn't working out" and that we would need to find another place if we continued being "ungrateful." We ultimately moved out early after 10 months, and paid April 2026 rent while the property was vacant and we were in a new rental. The house itself had numerous issues: filthy vents filled with years of dust and mold, insect infestations (basement had roaches, beetles and grasshoppers) requiring extermination, and a failing sump pump system with drain flies that contributed to a very strong basement odor. The home was at times uninhabitable due to the gas smell, causing headaches and dizziness for both me and my Mom, and we paid out of pocket for hotel stays. This experience was emotionally and financially exhausting. After being threatened with eviction, do you really think I felt comfortable reporting every issue with the house? Of course not. So we financially covered multiple issues due to fear of retaliation.

To update my review. My realtor toured this property on April 18th and reported the smell of…read morenatural gas. The owner said she called the fire department and there was no gas leak. ( fire department had no record) We moved from across the country on June 4th . The gas leak was ongoing. The contractor hired by the owner was incompetent and replaced the gas line with too small of a line per spire. And I'm the one who contacted spire every time . We went on to have 2 more gas leaks in the 9 months we lived in this home . At other areas of the gas system. Stephanie Olsen definitely threatened to let me out of my lease in June when we spoke on the phone after I had just spent $8,000 dollars and payed rent for May( while the house was vacant). And no one would be happy with this situation. We left early and payed for April of this year while the house was vacant. This company and the homes owner were awful. Stephanie literally screamed at me and threatened to evict me on the phone until I was in tears. The house was literally inhabitable due to the extremely strong smell of gas, which was causing headaches and dizziness for me and my son. We paid to stay in a hotel. The vents were filthy with dust and mold that had not been cleaned for years. We had to pay for an exterminator due to a hornet and grasshopper infestation, a plumber for a failing sump pit motor infested with drain flies / worms, which also contributed to the basement odor. The list goes on but my point is - this was a nightmare both emotionally and financially for us. Do you really think I'm going to report every issue wrong with the home after I was threatened with eviction? Obviously not.

If zero stars were an option, that is exactly what we would give. Our experience with this company…read moreof nearly four years was deeply disappointing, and quite frankly, alarming. What should have been a straightforward property management relationship became deeply frusrating. As out-of-state property owners, we relied on their expertise and integrity - both which feel were lacking. We were repeatedly advised to approve work that, in highsight, appears unnecessary and excessively priced. The property underwent multiple "rehabs," yet the costs were consistently unreasonable and the results did not justify the expense. Even our CPA was shocked by the sheer volume and frequency of repairs completed in a single year, let alone, the rehabs after each tenant moved out. Despite all this, when we ultimately decided to sell, we were forced to invest in yet another rehab just to bring the property to a sellable condition. A local real estate professional who assisted with the sale was stunned by how much money had been poured into the property relative to its condition. At the end, we used one of the real estate's vendors for some work, which the cost was significantly cheaper than the vendors and quotes that this management presented. We own another property that is professionally managed, so we have a clear basis for comparison. The difference in transparency, judgement, and accountability is night and day. We strongly urge anyone, especially out-of-state owners to proceed with extreme caution. Based on our experience, we cannot recommend this company.

If I can rate the business with a "zero", I'll definitely do it…read more It's hard to contact representatives after I signed the contract with them, either office hours or off work time; there were so many unclear and irrational charges applied to my account, for example, "fuel charge"(??) "electricity handling fee", what is it?? Their own contractor repeated mow lawns, twice in 10 days, which was not reasonable but just took my money away. So, I requested to "terminated" their services on Nov. 12, 2025; however, I was still charged fees for no reason; the most ridiculous is, from signing the contract till now, I have spent in total of $1200, but what did I get served? They changed the lockbox and charge me about $260 , inspected the sewer, electricity and heat system, mow the lawned twice (charged about $110). I checked my account several mins ago, and found out my account balance is $0.00. This business is really a scam, it's the worst management company I have ever encountered. Never, never choose their services.