I had my main line back up at my house the day after Thanksgiving. Water was coming out of the…read moreshower drain and toilets were gurgling. Needless to say I was kinda panicking. I called Riley's and the receptionist was very friendly. The guys who arrived at my house were also very friendly. They did an excellent job; answered all my questions and charged me a reasonable price. The culprit were tree roots clogging the main line. They snaked the line and restored order to my home. I will be calling them for all my future plumbing needs. I suggest you do the same. TLDR: great service, friendly staff, reasonable price

From the owner: Parks sewer service has been locally owned and operated since 2004. Our knowledgeable staff has…read morevaried years experience in the sewer and septic business and is committed to get you problems solved in an affordable and timely manner.

I called Parks Sewer Thanksgiving night. Told them not an emergency but could they come the next…read moreday. They called early the next day and verified the address for the service call. They arrived on time and quickly set up to unclog main sewer line. Very efficient and quickly cleared the clog and offered recommendations to avoid further problems. Fair pricing for the service. A*****

Thank you for helping me out fighting with SSDI no income and problem with the sewer your a…read morelifesaver

Our well went out last year-Kelley's was very busy but worked us in as an emergency. They provided…read morea large portable water tank and hooked it up to our home. We were able to function very comfortably until the well was replaced. Rates were very reasonable and I would highly recommend them to provide service to your home!!!!

I called on a holiday weekend with a house full of family and drains that had stopped draining…read more Kelly's service showed up shortly, at 4:30 on a Saturday, and removed a lot of roots from our pipes. The guys were courteous and the cost was very reasonable, even on a holiday weekend. I highly recommend Kelly's

Called with a broken water heater at 9:15AM and they had a tech here at 9:45 and the thermocouple…read morereplaced by 10:45. Very kind and quick service.

From the owner: Serving The Decatur Area 1985…read more Customer satisfaction is our top concern. We ensure that every assignment is completed with care and attention to detail. Owner, Kyle Janvrin, has an exceptional amount of experience in the business and personally looks after each project. Our plumbers use state-of-the-art equipment and we never compromise on the quality of products we use. We strive to serve all your residential and commercial plumbing needs. Our business is locally owned and we are licensed, insured and bonded for your protection.

Terrible service. They charged us $250 just to run a camera when I had another reputable company…read morestate that the camera should cost under $100. Based on the truth of the reviews and the experience I won't ever call this company again even in an emergency.

These guys made an appointment, and gave a rough estimate to pump my septic. They called to change…read morethe appointment after running late, and gave us a new time. They were late again, and showed up near the end of the day. After looking for the tank, he said he would need the camera that was on the other truck. Since the work day would be over when he got back it would be $150 an hour for overtime. If we wanted them to come back Monday (it was Friday ) then there was no charge for the looking they had done. If not, it was $90. I called the office to try and figure out why I was going to have to let my drains keep backing up, or pay $150 an hour, when the issue was the guys were horribly late and didn't bring their tools. The guy in the office was nice, but unhelpful. He described it as a unique situation with stuff under the ground in the yard making it hard to find my tank, and suggested I get someone with a backhoe. I had someone else come out with a metal poker and a tape measure and mark the tank off in less than half an hour, and charge me $25.

Unethical upselling practices! I scheduled them for furnace…read moreand plumbing to fix a pipe that busted and leaked when our furnace failed. We recently closed on our home and haven't even moved in yet. When two workers came for the furnace and found water, they cancelled themselves AND THE PLUMBER, refusing to help pump out the water unless I signed a contract for $7-14K in repairs right then. They wasted valuable time knowing that an upcoming severe freeze warning could cause further damage to my home. I immediately scheduled on line to have them come and pump out the water and there was same day availability. They cancelled my service call because I hadn't signed the contract, which they never even sent out. They were greedily trying to upsell me when I was under pressure and cost me valuable time. That's unethical and it made them lose my business.

Called on Sunday regarding my furnace going out and Magda came within an hour. very professional…read morequick service .

Terrible!!! My dad has gone to the VA for years and gotten meds through them. He was put in Memory…read moreCare due to his Parkinsons, but he couldnt get the meds he needed for a UTI. He is now Septic due to the lack of the antibotic that the Va failed to send and told the memory care place he was in that they sent it. They didnt... Horrible Horrible..... Do not go through the VA they are terrible!!!!