I never leave reviews but wow the level of fraudulence and unprofessionalism with this merchant is…read moresurreal! I called to schedule an appointment online, and staff told me I could only schedule an appointment as a member, which I agreed to. She created one for me and said I could access my appointments to make changes and cancel, which I didn't do immediately. I made an appointment with them over the phone.i was out of town for work and called 48hrs to cancel after I couldn't access the account they had created. I left them a voicemail after trying everything. These people still charged me full price as a no-call no-show and claimed I didn't leave any voicemail. I told them I couldn't access my account they created and volunteered to come in an show them my recent calls; they said I was not a member and that the person who created the account no longer works there. However, they still had my info on their system and offered to give me points to the account I can't access and "they can't make appointment changes to" Please do yourselves a favor and not create any form of account with them that involves any financial info.

Attempted to make an appointment today but the CSR refused to confirm an appointment until I gave…read moreher my credit card info. We do not give out that info over the phone so she refused to schedule an appointment. We have been members in good standing with ME for 20+ years. We trave frequently and use ME businesses all over the country - NEVER have we been refused appointments without giving a credit card to hold the appointment. Wow!! Just Wow! They closed their Charleston location where we went frequently but refuse to take care of members. I will be speaking with ME corporate about this type of behavior. Absolutely disgusted. There is NO way I would give my credit card out over the phone. We have a long standing membership - any info needed can be found on that account. She couldn't find my account with my phone number and then couldn't find it with my name - WTH!! I know the owners - I cannot believe they allow their employees to run of good, loyal customers. We would be driving an hour just to do business with this company - NOPE, won't do it. I will be reporting them.

Wonderful experience .. I've been to many Spas but this one is as good as it gets. Def be going backread more

Very well designed and very relaxing! Such a wonderful place! Josh did a very great hot stone…read moremassage today. Also a special thanks to Hope for my orientation - she was also great too!

My husband and I knew we wanted a doula for our first birth, and after meeting Emily and her…read morepartner Samantha, we decided to go with them. We couldn't have made a better decision! They were both there for us throughout our pregnancy and quickly answered emails, phone calls, and texts. When I went into labor, Emily met us at the hospital and was a big help throughout our (very quick) labor process! Her calming presence and positive attitude really helped get me through the tough moments, and she was willing to provide us with a little extra help breastfeeding. I encourage anyone who is reading this to consider using Emily or Samantha as your doula! My husband and I couldn't be happier with our experience. :-)

From the owner: Relaxation massage, massage therapy, prenatal massage, labor support, postpartum support services.read more

First time visiting and was amazing experience. One of the best massages I've had. Krystal was very…read morefriendly and made me feel comfortable right off. The evening hours are very handy. Booking appointments online was very easy and fast. Will definitely be back!

I had amazing experience here! Customer service is amazing and the vibe is prefect! Thank you for…read moremaking my wax appointment a great experience!

Ok. Nice location and decor. Massage not that good, but it was a relaxing setting. I will try here…read moreagain in the future. It may have just been an off day. They were prompt with my appointment a few weeks ago.

I rarely leave negative reviews, but I feel this situation deserves to be shared as a form of…read morefeedback. I scheduled a last-minute massage after dealing with a severe knot in my neck that was causing headaches. I was genuinely looking forward to this appointment more than any massage I've ever booked. I even excitedly arrived 15 minutes early and proceeded to show the front desk my confirmation text to check in. Unfortunately, they could not locate my appointment in their system and had no idea why. I was told there must have been a double booking because another client had also scheduled the same time slot. I received a brief apology and was simply sent on my way. To drive there, show a confirmed appointment, and still be turned away with no solution or compensation was extremely disappointing. The error was theirs, yet nothing was offered -- not a discount, not a reschedule priority, not even a small gesture like a gift card. I feel like good customer service isn't about being perfect -- it's about how a business handles a mistake. In this case, they did nothing, and that's why I won't be returning.

I came here looking for a new refreshed look and got exactly what I wanted. Mariah was very…read morepleasant, listened to what I was looking for, and provided excellent service!!

Best service, I've been going for over 15 years and Angela and her girls are always amazing. Angela…read moreeven did my Disney Wedding! They're great with color, waxing, cuts, and even have pedicure service!