From walking through the front doors, to checking in and waiting until my car was complete . The…read moreservice was awesome .. they kept me posted on my car and how much longer it would be !! Thanks to all the people that work here you're awesome !!

The visalia store is not honest and will take advantage of a woman. They told me a needed to…read morereplace a part that was not bad and was going to charge me over $ 2300 to fix it. Luckily a male friend had it checked elsewhere and the part was good. The car had a problem that was fixed for $360.00. Top it off i been a customer there for years and bought my tires there for all my vehicles. I trusted them and almost paid them for work that wasn't needed. I had other kinds of work there and wonder now if it was really needed or did I get scammed for extra money in there pocket. Do not trust their diagnoses.

Ruben has been so helpful when I called for tire prices and decided to get my tires there. Today, I…read morehad an issue and Ruben and the manager got it fixed. They value their customers.

Called this morning just to get a price quote for an alignment, and the same employee kept putting…read moreme on hold and rerouting my call every time I asked the question. It was the same person each time, and he came across as rude, dismissive, and completely uninterested in helping. Putting customers on hold without saying anything or repeatedly transferring them instead of answering a simple pricing question is incredibly unprofessional. If getting a basic quote is this difficult, I can't imagine what actual service would be like. Very disappointing customer service. Do better. I should have known what to expect since they're associated with Walmart. I wanted to add I ordered 8 tires and will be cancelling my order now