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    5.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    4Change Energy

    4Change Energy

    1.9
    (248 reviews)

    I moved out of my apartment on April 21, 2026. The apartment complex informed me that the unit had…read morealready been leased to a new tenant for May, so I could not extend my lease. When I received a final bill from 4Change Energy, I disputed the charges because I no longer lived at the property. After their investigation, I was told that because I never specifically called to disconnect service, my account automatically continued on a month-to-month basis and I remained responsible for electricity charges through May 21, when another customer allegedly took over the account. What concerns me is that 4Change could not clearly explain why I was being billed for power at a residence I no longer occupied for an entire month, despite a new tenant apparently being scheduled to move in. They also provided inconsistent explanations regarding the final charges on the account and were unable to give me confidence that the billing was accurate. If you move, do not assume your service will end when your lease ends or when your contract term expires. Make sure you explicitly request a disconnect and obtain written confirmation. I learned that lesson the expensive way. Based on my experience, I would not choose 4Change Energy again.

    If zero stars were possible, they'd get it. 4Change Energy operates like a bait-and-switch. They…read moreadvertise "9¢/kWh" rates, but once you factor in their gimmicky usage credits and mandatory Oncor delivery charges, the real cost is nearly double. In just 90 days I paid $1,200 for electricity -- an average of 17.7¢/kWh, which is 61% higher than what they promote. Their Electricity Facts Label looks good only if you use exactly 500, 1,000, or 2,000 kWh. Real households don't land on those numbers every month, so the credits disappear and the bills skyrocket.

    Services Unlimited - utilities - Updated August 2026

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