Workers showed up an hour late for cleaning. They unnecessarily disconnected power to my garage and…read moredid not reconnect it. This caused there to be no power to my garage freezer for several days and total loss of all food. 0/10 do not recommend.

From the owner: * Medical - Commercial - Residential * 24 Hour Emergency Serviceread more

We own a home in Escanaba that my daughter and her family live in. The sewer backed up into the…read morebasement on Friday, May 13th. The plumber recommended Mr. Klean, so we reached out to them. It was the end of the week, so no answer at the office. We called the two emergency numbers on the voice mail, and left messages. Never heard back from either. Raw sewage in a home with 5 kids seems like an emergency to me. The following Monday, I called the office and called Mike's cell directly again. Eventually I got a hold of Mike and he said, "yeah.... I should be able to take a look at it" or some equally vague statement. He managed to show up Tuesday the 17th to write an estimate that I could submit to the insurance company, then I never heard from him again. I reached out to him repeatedly by text, voicemail, and left messages with the office. It's May 31st and we finally had someone else take care of it. When I called the office to say we've moved on, he phoned back to say, "yeah, I have you on the schedule for Thursday." THREE WEEKS after our emergency, he's got plans to deal with it, but he never bothered to let either me (the home owner) or the occupants know. Too late. The 1 star is just for the fact he managed to get us an estimate. Other than that, I don't know how he stays in business.

Came within 20 minutes of my call. Polite, professional, and did a great job restoring my home.read more

My husband and I recently had some work done by ServiceMaster on our lake home near Rhinelander,…read moreWI. The service and attention to detail was impeccable. Shout to the entire team, but specifically, Brandon and Taylor. They were hardworking, polite, respectful young men. ServiceMaster is fortunate to have them working for their company.

Worthless paid my cleaning lady to show up and meet them . They NEVER SHOWED . When contacted they…read morehad emergencies .. that's ok but I think everyone has phones . Very blade needed work done for party . NEVER WILL USE THEM or will my neighborsalso canceled 2 scheduled appointments without calling