My family's home was showing signs of water damage in the ceiling and the walls. We weren't sure what to do so we called Servpro. Their office manager, Dee, answered the phone and explained the whole process of what we could expect. They sent Donny over to assess the damage and he gave us references for several mold assessors (something we learned from this experience is that in FL, legally the mold assessor cannot be the mold remediator). We worked with the mold assessor to determine if there was a problem and then when we got the lab results back, we had Servpro come out and remove the mold in the affected bedrooms. This whole process was expensive and it did take several weeks. But Servpro worked with our insurance through everything, which was a huge relief to us and they coordinated building all the rooms back. We appreciated that they were upfront with us about how long, expensive, and arduous the process would be. We felt like they had our best interest at heart, and they spent a significant amount of time answering our questions and educating us on mold. read more

Servpro of Winter Park has earned my highest praise. Three years ago my house was struck by lightening which burned me out of my home. I hired Servpro of Winter Park to handle all aspects of restoration. Their team exceeded my expectations. Upon completion, Servpro moved me back into a beautifully restored house. I have since used their services twice more. Recently as executor of an estate I used Servpro of Winter Park to clean an uninhabitable house and then prepare it to be sold. The house and garage were filled with the valuable contents of the deceased. From my own experience I known Susan and Vern to be extremely honest and trustworthy people. That is why, without hesitation I entrusted them with this project. They and each member of their team did a great job. read more

This isn't the first time I've had to use Servpro for an issue with one of my Orlando rentals. The first time was a busted pipe in my College Park home (what a mess...I must have received videos of hundred of gallons of water!). And the most recent one was at my home in the UCF area where we had another pipe burst. What I appreciate about Servpro is the customer service from Dee in the office to Darian who went on-site. They took care of everything for me. I live in San Francisco and they directly dealt with my insurance and even replaced flooring and drywall that had to be removed. I appreciate all their hard work, especially at a time like this when getting to Orlando isn't an option for me. They are always very professional and easy to deal with. read more

I had some roofers working on my home that forgot to install a tarp before finishing the work. Needless to say, before calling Servpro I was already in a seriously bad mood because of water intrusion that could have been easily avoided. Luckily, even though my call was pretty late in the night, they were completely understanding and sent a technician to my home that arrived quicker than I expected and took out all the water. The tech, Diego, even explained the importance of setting up equipment and getting everything completely dried to prevent mold. I still have a headache from hpw stressful this whole situation was in the first place but have to thank Servpro of Winter Park and Diego for making this part of it easy for me. read more

I had an a/c leak on the second floor of my house which traveled into my master bedroom, in the hallway, down the stairs, and onto my brand new bamboo floors. I remembered Servpro of Winter Park being on the Storm Prep session on Channel 6 news a few months ago and called them right away.They must have arrived within minutes, I had never been so happy to have strangers in my home. They calmed my nerves, talked me through the process, and had my home completely restored. I'd like to thank Jimmy, his crew, the owners and their office staff, you were all so sympathetic along the process. read more

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We have known and recommended Servpro of Winter Park for years because they have the best professional team in town. My wife and I operate a mold assessment company under the name of A+ Mold Detectives. We do not do mold remediation because it would be a conflict of interest. When people ask us whom we would recommend to perform the mold remediation, we invariably recommend Servpro of Winter Park, because they do good work and they are honest. We can be assured that our clients will be pleased with their work. read more

Our shower flooded and i did not know what to do. I called Servpro winter park and they were helpful from the start. They came out the next day and immediately helped get the situation assessed. Ernesto, Ray, and victor were all amazing and knowledgeable. They were very critical of the job and provided all the information we needed. Today they finished the job and were out the home as quickly as they arrived. Overall, great service and great customer care. Thank you, Servpro! read more

I had the worst experience in my life, the home I was renting was flooded in the basement. I had no idea who to call because the owner was out of town and could not be reached.I spoke with one of the neighbors saw me outside and very upset. She explained to me she had some similar problems and I should call Servpro. They came out gave me a rundown of what they would do and the cost, long story short Servpro fixed the problem and got the house back on track. read more

I have come to know Kristin of ServPro of WInter Park well as a fellow business professional. She is extremely caring and professional and looks to handle your needs quickly, completely, and with a caring heart. She has already provided a great deal of insights on how to avoid problems in the house or business facility and I am certain I will use ServPro for any future needs. - Sherri Absher, Orlando, Florida read more

Awesome service!! I called their office when my washing machine flooded upstairs and damaged my downstairs ceiling. The office manager was very friendly and help arrived faster than I expected. The guys did a great job fixing everything and the office manager kept me up to date all the way through. I will definitely be giving these guys a call if anything happens in the future. Thanks again! read more

We were very satisfied!! Wyatt responded quickly, he was professional and corteous and explained the entire process clearly. The team worked efficiently and left the area clean and dry which gave the office real peace of mind during a stressful situation. We would absolutely recommend them to anyone needing water cleanup services. read more

So, from 2 times to four time now and still wonderful. They are very easy to work with, they wait until I can get the landlord to pay so I don't have to pay out of pocket, and they are extremely quick and efficient. I sincerely recommend them to anyone who has any type of need for this kind of services. read more

Weather on or off the phone, they are by far the most polite company I have ever dealt with. They came to the home looking very professional and they were very courteous. They got the job done right away and did not waste any time messing around like a lot of other companies I have called in the past. read more

I have used their services several times over the last 16-17 years and have not been disappointed. I find them to be professional, thorough and dependable. Great attributes in today's market place. I hope we never have another need for this type service, but if we do, I will call them first. Don S. read more

Servpro of Winter Park is on call 24/7 for any fire or water damage. Had a pipe burst, called servpro and they were out within hours to survey the damage and get an estimate. Made my life easier by working with my insurance and I was back in my home within a week. read more

A amazing company to hire if you experience any type of water, mold or fire damage in your home or business. And ost of all the cost is very reasonable. I am happy to continue to call Servpro for any future problems to my home or business. read more

I had a leak that flooded 3 rooms. I called servpro. They came out cleaned up the mess and prevented mold and mildew from growing. I give them a 5 start cause it was after hrs and they stayed to make sure i was all set up. Thank you guys read more

I couldn't believe what a fantastic job this company did. They completely got rid of every trace of smoke and that awful smoky smell. My house is better than it was when I bought it. Thank you Servpro. read more