The tellers are pretty good, but they are not really wanting one's business. My 13 year old had a…read moresavings account there and has since been banished from having an account there again. It is not like there is an overdraft that needs to be paid or anything like that to become in good standing again. They have now lost my business as well - after 10 years!

From the owner: UPDATE: We will be taking all necessary precautions and following AHS protocols to ensure you can…read morebank safely with us.

Was with the them for 27 years as of last week. I had had enough. Wish I had closed the account…read moresooner!!! RBC has been nothing short of amazing.

It all started about a year ago, i was going through a separation moved to Okotoks. I needed…read morecheques went into the bank ordered them asked them to put my new address on the cheques they said they could not do that unless i had proof that i lived there.I had a mortgage with them for 17 years i thought it was really odd that i needed proof.I ordered the cheques and asked them to send them to the branch and i would pick them up.I told them not to send them to my old address i need to pick them up there.A few weeks went by still no cheques, i keep going in to see if they arrived nothing then the last time i went in the lady looked it up and sure enough they sent them to my old address.I was upset so i just stormed out.Payed $50 for them never received them never was offered anything.Finnally a year later payed off the line of credit and closed my account.Changed banks and moved on very incompetent branch.I give you one star because i have to

Carola was absolutely an amazing mortgage broker. I would not be in the house I am in now without…read moreher efforts. She made it happen and went above and beyond. I have recommended Carola to everyone I can. Very professional and truly cares and has your best interest always at heart. Thank you again! I love my house! Okotoks Alberta

From the owner: I facilitate mortgages in Calgary, Okotoks and the rest of Alberta. I am a licensed senior mortgage…read moreassociate with DLC Canadian Mortgage Experts Canada First. My priority is to provide you with the lowest mortgage rate, best mortgage advice and a stress-free process. I pride myself with great service to guide you through and beyond the mortgage transactions. Your best interest is at heart. Reasons to use a Mortgage Broker Expert Knowledge, Highest Level of Experience and Advice Mortgage brokers have in-depth specialized knowledge of mortgages from multiple lenders, while most bank employees have limited or very general knowledge of just their own mortgage products. Mortgage Brokers are licenced & regulated, hence accountability, whereas bank employees are not (Federal regulations don't require mortgage licenses for bank employees) Multiple lenders and mortgage products available across Canada It's surprising, that most people don't shop around when they purchase, renew or refinance their mortgage. Did you know that a lot of banks offer posted versus discounted rates on renewals and 60% of borrowers sign it without shopping.