Shocking WiFi... & rooms are not cleaned when expected I shouldn't have to aak at reception for…read moreclean bedding & to take out the rubbish myself.

This is better than a bog standard Premier Travel Inn. It does what it says on the tin - it is…read moreclean, bright, warm and comfortable. Premier Travel Inn's have now replaced the bath towels with bath sheets so my only complaint has been resolved! Located just a few miles from Cheltenham town centre and also from the M5. The staff are very friendly and remember you from months previous. Breakfast served in the pub next door & is very good - ask for extra bacon, sausage etc. If you can't afford the Hotel on the Park stay here!

According to several sources, the Tudor House Hotel is a hive of paranormal activity. The restless…read morespirit of a maid who hung herself is said to wander from room to room, making beds and plumping pillows. A spectral black Labrador has been seen bounding up and down the central staircase. The ghost of a little boy with a drum has been responsible for disturbing guests in the darkest hours of the night with incessantly loud and unexpected drumming. Needless to say none of the aforementioned was encountered during our visit, which was on the whole quite peaceful. Having been allocated a first-floor room, directly above the hotel bar, we were concerned that our peaceful night may be disrupted by noise until the late hours. However, we were not disturbed one bit. We were equally concerned that the spotlights pointing at the hotel sign directly outside of our windows would keep us awake, but the curtains were appropriately thick enough to deal with any potential light pollution. The room in itself was spacious and took great benefit from a high ceiling. The bed was of a generous size and was one of the most comfortable we have ever had the pleasure of sleeping in. The inclusion of a sofa in our room was appreciated. Overall the bedroom and bathroom were clean and tidy. The only downsides were that we found our room to be terribly hot and the carpet had clearly seen better days. Throughout our stay we found the level of service to be exemplary and we were very grateful of a warm welcome after spending several hours in rush hour traffic. We felt as though we were engaged with on a personal level. The hotel itself is full of character, with wood-panelled walls, the occasional suit of armour and a subtle amount of antique decor. It is often a shame when a building hundreds of years old is stripped out and the interior is remodelled after the check-in lounge of an international airport. For those who do not enjoy having to spring from their slumber at the crack of dawn to attend a hotel breakfast sitting, the Tudor House benefits from a period running from 08:00 to 10:00 on a weekend. The range of options presented a noticeable difference from the usual options. My girlfriend enjoyed the continental selection (fresh croissant, cheese, ham) and my eggs benedict was just the ticket prior to a leisurely stroll around Tewkesbury town centre.

We stayed here for one night and while the four stars is a tad generous, the building is…read moreinteresting enough (and easy to get lost in) and rooms good enough to warrant it, especially considering the decent price. We had a room on the top floor that comfortably slept three, with a nice bathroom. The free Wi-Fi worked well. The pub downstairs served a nice dinner with a fine beer selection.

This is a very nice area with a nice river running thought the centre…read more The Hotel is a very nice place, clean and smart. The restaurant was excellent. The room was a let down, although advertised as a 4 poster room with on suite bathroom with complimentary fruit bowl with tea and coffee making facilities. Yes the room did have a 4 poster (the roof of which had a funny stain) the fruit bowl was a wrinkly apple and an orange but the bathroom was fantastic, spacious and with a bath in the middle of the floor with plenty room for 2!

Great location and good sized rooms-my bed was huge! Couldn't work shower properly and water temp…read morewas too hot which I couldn't seem to adjust. Maid knocked on my door at 8.45 on the Saturday morning which I thought was a bit early! Drinks were stupidly expensive and not a massive choice. I've heard good things about the breakfast but we didn't feel like paying £10 extra for that. I seem to be posting a lot of negatives but I thought the staff were great and would happily stay here again for a night.

Our stay here at the Whitehouse was enjoyable…read more The room was booked as a special offer and we were mightily surprised at the massive size of it. For 85GBP we got a room with two double beds, two TVs and a sitting room suite! The room also had the other usuals, iron, hair dryer, kettle etc The bathroom was lovely too, bath is big enough for a comfortable soak and the shower had amazing pressure. I would go back here just for the bathroom! Overall the hotel decor was slightly dated and sometimes a little worn and torn in spots. But it was clean. A few things of note though: In the wall at the head of the bed we used there seems to be pipes and these creaked a fair amount. It didn't keep me awake, but I found it very annoying when I was snoozing after I woke up! On Sunday morning at about 1100 there was a knock on the door by two hotel staff members to ask if we were checking out today and if they could take the sitting room chairs. I said yes we were checking out today, but asked wasn't check out not until 1200? I was told that this was fine, that they just wanted to check to see if we were checking out today and so they would know that they could take the chairs later on in the day. Surely they could have checked their own records to find out that we had only booked the room for one night? I just thought this was very odd and wonder was there another reason for their query. Also regarding the carpark, because the website said there was limited free parking, my partner booked a reserved parking space at cost of 12GBP when making the reservation. Afterwards he emailed the hotel to ask if there was any particular parking space he should take when we arrive, but he heard nothing back. So we took the first available space. The receptionist then explained, with an annoyed tone to her voice, that we should have taken the space we were assigned. But she then went onto say that she will release the reserved space we booked and that the space we did take would be free. Not surprisingly the charge of 12GBP for reserving the carpark space was not removed from the bill. Our advice is to not reserve a carpark space and to take a chance on getting a free space.

This is a smart-looking, modern hotel which has very recently been extended and fully re-furbished,…read morewith all rooms being clean, comfortably furnished and equipped with tea/coffee making facilities, TV & hairdryer. The bathrooms are clean & bright, if not a little on the small side, although they are quite a bit larger in the newer rooms. The usual toiletries are provided, but are dispersed from wall-mounted dispensers instead of having individually wrapped items - not a bad thing really as it's more environmentaly friendly not having lots of plastic sachets/bottles & paper to dispose of every day. It has a very large car-park which ensures that parking space is plentiful, and also a very nice enclosed playground with swings, slides etc to keep the little ones happy! There is a Beefeater restaurant/bar directly opposite that serves breakfast, (including an all-you-can-eat buffet) lunch & evening meals, and handy to go for a drink in the evening if you don't want to venture out too far. An excellent all-rounder, as it's great for families, couples or individuals. The reception staff are friendly, efficient and genuinely helpful - nothing is too much trouble. To summerize, the Premiere Inn at Hereford is a great budget hotel & comes very highly recommended!

Disreputable Hotel. Made a reservation 5 months before our stay which they Cancelled 2 weeks prior…read moreto the stay. Offered no other accommodation for the situation which was during the busy summer season. We were leaving for UK within days which leaves us scrambling and doing it all while we should be seeing London. There are numerous boutique hotels in this area. Try ANY of these first.

Wonderful, comfortable, intimate country house hotel. The restaurant is expensive but everything it…read moreshould be - my standards are very very sensitive to what I'm paying, and even given the size of the bill, no one puts a foot wrong. Rooms are not huge but beautifully decorated. Only downside of our last visit was that my husband wasn't that impressed with the continental breakfast, but the silly boy should just have had the full English, which was wonderful. Check the website for good value weekend deals.

The Abbey Hotel is billed as the best in Great Malvern. It certainly looks attractive, in Malvern…read moreAbbey's shadow and covered in ivy. Our reception by the night-porter was cordial and he willingly served us to drinks because he'd sent the bar staff home. The bedroom and bathroom were modern, well fitted and had excellent views across to Bredon Hill. Breakfast, however, was a different prospect. Unclothed tables, covered in crumbs and no-one to greet or offer tea and coffee. When someone merged from the kitchen, extravagant gestures were required to fill our mugs. Whilst accepting that we'd descended for breakfast at (but not after) the end of the advertised breakfast time, this was no excuse for dehydrated bacon and sausage, rock-hard black pudding and fried eggs, swimming in oil, which were completely solid and rubbery. As if this wasn't enough, the picture window gave a panoramic view of the bins being emptied into the refuse vehicle a seemingly interminable process. We spent the day on the hills and returned to find, as before, smokers decorating the front steps an undignified sight, but probably unavoidable given the smoking ban and the apparent shortage of alternative places to indulge in tobacco. Breakfast on the following day was better inasmuch as the cooked offering was palatable, although the fruit was only partially thawed. Large chunks of frozen raspberry are not pleasant although the hot bowls straight from the dishwasher helped. It was a shame that the cooked breakfast was on cold plates. Front desk security was poor I was given an additional key card for our room on request with no suggestion of interrogation as to whether I had any entitlement. Will we be staying again? Well it certainly wouldn't be our first choice for this lovely part of Worcestershire.

Clean and lovely room, but the standout reason to stay is the staff. Everyone is friendly and warm…read moreand ready to help. Great experience!

its a wonderful place to take the family for a meal :)read more