I was referred to Arbor Wellness After Having a very bad experience with another mental health…read moreoffice. I have only had positive interactions with the people at Arbor Wellness And it has been great. They all seem to genuinely care about their patients and make it a point to follow up with them to make sure they feel taken care of. I only had one minor issue and it just had to do with communication between my pharmacy and the office to make sure I was able to receive a medication, but the office staff at Arbor Wellness Took care of it immediately once I brought it to their attention. I am so happy I was referred to this office!

Terrible office and Katie is not able to read and understand how billing works.. She was so…read moreargumentative and telling me that my insurance was not correct and I showed her proof all my claims are paid and also the app showing my current eligibility is good and she was so rude.. wow.. and she works in mental health that's really pathetic.. Do better!! Hire better... I can provide all info if the boss wants to see it...

Wonder staff...you know that they care...uour not just a number...highly recommend. The atmosphere…read moreis not just an office...it's comforting & clean.

She is the most caring doctor we have ever seen. Both of my…read morelittles see her and absolutely love her and her staff. Could not say more good things about this amazing doctor. She listens to your concerns, and doesn't rush you in and out. She is amazing

I have been going to lifebridge and being treated by Dr. Fontenelle-Gilmer for several years. I am…read moreextremely happy with the treatment, therapy and medications which she has prescribed and feel grateful that I found her. Dr. Fontenelle is caring, intuitive and her approach to dealing with hard to deal with issues is excellent. The reason for the one less star rating (4 stars instead of 5) is the experiences I've had with the reception staff. They have been inconsistent, difficult and acting outside the range of their duties. They are not trained to issue medical opinions regarding my care and medications and yet both of the reception staff, Jeanette and Serena, have seen fit to do that. One glaring example is Jeanette telling me that the dosage which the doctor had been prescribing for Clonazepam was "way too high." I am going through some very serious issues and Dr. Fontenelle gave me a dosage of 1-2 tablets, .5 mg, twice a day as needed, so I was receiving 60 tablets every 15 days for several months. After Jeanette told me her opinion that the dosage was "way too high," the prescription which was sent to the pharmacy stayed at 1-2 tablets, .5mg, twice a day as needed, 60 tablets (which would keep it as a 15 day dosage) but was for some reason changed to a 30 day period. I was unaware of this change and when I saw Dr. Fontenelle yesterday she said she would keep the dosage of Clonazepam "the same" which I took to mean the 15 day dosage and she electronically sent the prescription to the pharmacy. When I called the pharmacy, they confirmed that the prescription which was sent in was 1-2 tablets, .5 mg, twice as day as needed and it was a 15 day dosage. When I called Lifebridge to inform them of this, they told me that the dosages for all of my medications has been 30 day dosages and the Clonazepam was not for 15 days. They went on and on about how the doctor could lose her license and the prescription was for 30 days and that it was only "my understanding" that it was 15 days. I told her that it was not just my understanding but that for several months I would go to the pharmacy every two weeks and pick up my 15 day dosage and the pharmacy confirmed that the current dosage was for 15 days. This is a very serious issue which neither Jeanette nor Serena should be issuing their opinion on.

Counselor (Kate) gives time to get to know clients. Great listener and gives emphasis on how well…read morewe know each other and suggests conflict resolution methods. Gives homework to help with personality assessments. Only 2 visits so far. My husband (who was skeptical before meeting her) told me he likes Kate. I was so happy to hear that! Kate is close to our ages which helps relate to her easily. So far, we both had excellent experiences. She even went overtime for us to answer questions.

Update: I was notified by Rechell that a refund has been sent on 12/14 via email with the pretense…read morethat this is still my fault, and I was requested to remove this review. No recognition of their mistake and accusations as well as no apology given for the stress and frustration they caused (Remember, this is a therapist's office). It's obvious if I did not post this review I would not have received a refund from them. Due to the lack of accountability, until there is a major shift in their office management and training of receptionists, I can't, rightfully so, recommend this business as I fear this will happen to future patients seeking therapy. I feel bad for the therapists as they're great. SHADY, GASLIGHTING BUSINESS PRACTICES FROM 100 dollarsFRONT STAFF THAT WILL COST YOU. THEY ARE ONLY HERE TO SWIPE YOUR CARD. GO ELSEWHERE! Story time. They will run your card without informing you of unjustified, unauthorized $100 fees. They charged me $100 dollars on 12/12 (Apparently if you cancel a 2nd time within 24 hours it's $100 dollars. First time is $50) for a session on 12/07 that I canceled the night before via voice mail. In their eyes, this would be my 3rd cancellation within 24 hours. However, I left a message on 12/06 to cancel my 12/07 session, and I called on the 7th to confirm with their front desk, Jenna, making sure she heard my message and to reschedule a new visit the following week for 12/12.. Not once was there any mention of a $100 late fee when speaking with Jenna. Why wasn't there a mention of it? Why was I not charged a fee on the 7th after I rescheduled? Because I canceled the day before. Jenna (she's wonderful) did reduce my 2nd late fee to $50 which I do appreciate as I was sick that day. This third one is the one they are lying about. The following week came, 12/12, and a front desk rep, who is new, Asia, ran my card in the morning (8 hours before my session that day) for $100, not telling me beforehand, and not telling me when I called in 4 hours later to stop future sessions for a month. I was going to cancel yesterday and all future sessions and pay a $50 fee but I was told it would cost $100 because I had other 24-hour cancellations. 12/12 WAS THE FIRST TIME LEARNING ABOUT $100 Fees! I told Asia to keep my session for the day as I didn't want to pay $100 and wasn't aware of that policy. So if I didn't know then, how would I agree to a $100 fee a week ago? Mind you she still did not notify me of her unauthorized charge at this point. I only learned a few hours later after I checked my bank statement. So after discovering the charge on my bank account, I called and spoke with Asia, who told me that they charged it because of my cancelation on the 7th. To which I told Asia that I canceled via voicemail the previous day on the 6th and why would she just randomly charge my card. She said she was new, she could not refund me, and that I would have to use it as credits and to speak with the office manager about it to get a refund. After attempting to call the office manager on the phone, she said she would call me back. No call back. But I did receive an email. In the email, she flat-out lied. She was telling me that I verbally authorized a $100 fee on the 7th. 1) how would I agree if I canceled via a message the day before during after-office hours 2) when I called that day to reschedule why was I not charged if that was the case? I would NEVER agree to spend $100 for a fee that I can avoid, I would instead pay the $31 that I normally pay and make arrangements to go to my session if that were the case, which is exactly what I did on 12/12 after learning about the possibility of this fee. They said it's against their "policy" to refund. First off, you're not refunding. You're voiding a transaction while it's processing. Secondly, it's not your money to determine what to do with it as you CHARGED A CARD WITHOUT AGREEMENT/AUTHORIZATION AND NOTIFICATION. As others said in their reviews, they are only here to swipe your card. Honestly, what kind of practice would charge a ONE HUNDRED DOLLAR late fee for your 2nd time? Imagine going to a therapist's office and they straight up gaslight you, lie to you, charge your card without ANY authorization, creating stressful situations all because they hired someone new who made a mistake and they want to save face. Rebecca Parkey should immediately fire Asia for making fraudulent charges, and Rechell for straight-up lying and gaslighting patients. They lied to me, and I'm sure they will lie again in their comment here to save face since you're unable to respond to comments on reviews. Look elsewhere!

I posted a review before, but apparently it was taken down. I was scheduled with this therapist to…read morelearn coping skills. It turns out that she only does vagus nerve therapy. I don't think HPN is aware of that and she's listed as a regular provider. I was supposed to listen to music and apparently I didn't do it enough, but she canceled my upcoming appointment and did not respond when I asked why.

I saw Sonali today for a reading after reading about her here and really liked her. The office was…read morenice, very professional. (It's on Rainbow, not Sahara anymore.) The reading was $80 for a 45 minute reading, but we went over time at no extra charge. (Ask in advance, this price was a "special," so it's probably usually more than this.) She used regular playing cards to do the reading, but used them as other readers uses tarot cards. As a "psychic." she was good but not off the rails fabulous. She hit on some things that were very good; other things didn't really make sense to me (as in "Who is 'the child?' What does 'a child' mean to you?" - "Nothing.") But as a card reader, she seemed good and had me shuffle and cut them several times so she could lay them out again and again to check her results. I can't say whether what she said about the future is right or not, but she was right about some things that had already happened and I can also say she checked her results several times and was strong in her opinion about what she thought. Even though it was a little pricy, I would definitely go back to her. She does phone readings too.

Freddy is amazing! He is the best couples therapist I have ever been to…read more Freddy is knowledgeable, kind and attentive. He is fair and isn't afraid to hold all parties accountable. He is an active listener. He helps formulate strategies to tackle issues. Our sessions are dynamic and I appreciate that he isn't passive. Most importantly, I never feel judged. My partner had never gone to therapy before, and was very reluctant to try it. But now he is actually a proponent of therapy, because of our experience in therapy with Freddy. Both my partner and I agree that our relationship is the healthiest that either of us have been in, and we owe a large part of that to Freddy. The office is very responsive. Scheduling is easy. I am a fan of the teladoc appointments. Overall I am extremely pleased with my experience at Cognizant.

From the owner: Personalized Concierge Therapy in Las Vegas & Henderson, NV…read more Welcome to Cognizant Mental Health, a counseling practice located in Las Vegas, Nevada. We provide in-person and online video therapy to the greater Las Vegas/Henderson community. Our Mission At Cognizant Mental Health, we believe that mental health and well-being are integral and essential parts of living a healthy, fulfilling, and satisfying life. Our core values are created with the client in mind and provide a person-centered approach. Quality mental health care does not attempt to inherently change the individual. Rather, therapy is aimed at unlocking the client’s true potential, allowing them to be the unique person they are. As such, our passion and expertise are in helping clients reach their full potential by accompanying them on a journey of self-exploration. Our services are designed to help you gain a stronger sense of self, enhance your emotional life, and develop more intimate and gratifying relationships to successfully pursue your life goals with a new perspective and practical tools. Evidence-Based and Compassionate Therapeutic Services We are committed to providing the highest quality of care by using evidence-based practices that are up to date with the latest therapeutic research and treatment models. Our approach is personalized and collaborative. We take pride in being compassionate, genuine, caring, honest, and direct with every client.