First of all the facility is gorgeous, peaceful, the energy is light and airy, calming. The…read morewellness store staff knowledgeable and friendly, the medical assistant just a beautiful aura, chatty, and friendly as well. Dr. Karen Johnson down to earth, beautiful conversation and checking with me to be sure I understood what was happening with my body and thank goodness I don't need to suffer, we discussed next steps and follow up. I'm pleased and sharing her information with my community. Oh the lab techs were all good and efficient.

I was very pleased with my appointment with Dr. Thurer. She was knowledgeable, informative, and…read moresupportive. She provided new information and treatment that supports my desire to live as healthy a life as possible.

Dr. Hoyer is a wonderful Internal Medicine physician, and is fluent in Polish. She takes as much…read moretime as you need, and whether it is your first visit or you've been seeing her for a long time, Dr. Hoyer is always thorough and will address all of your concerns. Dr. Hoyer is associated with Rush Medical Center, which has numerous locations. It is important to note that the Comprehensive Center for Women's Medicine does not accept insurance.

Dr. Hoyer is a great internal medicine and GP. She takes the time to listen to her patients. She…read moreworks to get a full medical history, and does not stop until she figures out what the problem is. If she refers you onto a specialist, she stays up to date on your case. She truly is a physician who cares. You may have to wait, she sometimes runs late in her clinic appointments, but rest assured, she will spend more than 15 minutes with you.

Dr. Mullen has been my primary care physician since I moved to this city in 2005. She is smart,…read morekind, and considerate, and most of all she *remembers* me. It really DOES mean a lot that she doesn't have to consult my chart to remember any part of my medical history. She spends time with her patients--I don't feel hurried or minimized. I cannot recommend her enough.

Dr. Mullan's expertise and common sense approach to patient care has literally saved my wife's…read morelife. My wife had a stroke at age 50 and was wasting away due, in my opinion, in part to her previous health care providers apparently viewing her as a lost cause. Dr. Mullan accurately diagnosed my wife's issues and then addressed them systematically. I agree with previous poster's characterization that Dr. Mullan is " wonderful, smart, caring, & thoughtful". We also utilize Dr. Mullan's on call associates from time to time & they have been very competent & helpful. The current office staff seems fine to me and the receptionist for last 3+ years is cheerful and courteous.

I went to this Northwestern Immediate Care location in Chicago strictly for routine blood work as…read morepart of my annual exam. This visit was only for a blood draw. There was no consultation, no exam, and I did not see or speak with any doctor at that location. Despite this, a "doctor's visit" was billed at nearly $700. After insurance, I was still charged $321 out of pocket for a visit that never happened. I had to call several times and got only impolite responses saying that the bill was correct, although I was charged for a visit which never happened. Fortunately my primary care doctor, who is based at a different Northwestern location, helped escalate the issue, and their office manager was able to get the charge corrected. I appreciate their help in resolving it. However, the incorrect charge originated from the Immediate Care location itself, which is very concerning. Patients should not be billed for services they did not receive. Because of this experience, I would not return to this location and would not recommend it to others. This is not my first experience with Northwestern Medicine facilities charging for services I did not receive or billing twice for the same service. If it were not for my doctor-who is truly exceptional, takes time with patients, and provides outstanding care-I would avoid Northwestern altogether. Stay away and avoid problems.

WORST SERVICE!!! -AVOID THIS URGENT CARE,THEY JUST TRY TO TAKE YOUR MONEY AND ZERO CARE!…read moreAt the end of March I didn't felt good ,So since this place it's near home I said to go here to check since I had a pain in my chest and my left arm was a bit numb. From the moment I got there the reception lady took since forever to end with the questions ,put me to pay in advance 250$ since I'm an unemployed and no insurance...and God knows what I sign because it's not that they explain you , you have to read and figure it out by yourself,also if you're not feeling good. Once I finally got in ,the nurse took me the pressure, asked me question what happened, she really wasn't that nice tho had an attitude that wasn't nice at all . After they decide to make me an EKG which also there an experience because seems was the first time for her doing that and wasn't pleasant to wait in those shirts that they give you there because was very cold in that room . After that I asked to call my husband from outside because I don't feel comfortable alone up there . The nurse come back again and said I'll do an X-ray and I said definitely not because I'll not radiate myself for something that it's pointless to check the type of the pain that I have and she said she will call the doctor which I agreed. Took 30 min for Dr. Wong Claire to come and honestly it's not fun to wait in a cold room and also my husband start to be frustrated and he said if it was something urgent maybe she will have hurry up instead to chat all of them in a room nearby. Once she was there she agree that an x-ray was pointless in my case , start again to ask me the same question as the nurse which honestly I don't understand why ,since all was type in the computer. In the end she said they don't have blood test to help more , the EKG looks okay because in case was something wrong with my heart "you can see with until 10 min after". She asked me if I went to go to ER and I said I'll go home since I start to have also headache because I was cold and in case I still not feel ok I'll go there. Didn't got anything for the elevate pressure, or future cure or advise. I asked if I can have a copy of the situation there and she bring me that and said I'm good to go that's it and we left. Tng God I had home some pills for heart to relax and feel okay I talked with my family doctor on the phone and said was a panic attack and recommended me what to take . The following week seems that they call me but since it's unknown number I never answer and got a letter to give them a call back " to speak about my test results " ironic cuz they didn't seems to care much when I was there and in need so very unprofessional. After 2 months I start to received letters that I owe them money ... I called the place he reception lady she said she can't explain ( maybe type my name and try to read what's inside of the computer?!? ... just saying ) . I called also the financial counseling number and explain what happened not even them know what to said . So basically apart that looks from the papers I paid less , I also owe money for nothing basically so for me this place it's a big scam where they take advantage of the people that don't feel well and try to make them pay money and not do anything!!! I feel harassed with emails and letters but nobody it's in the position to explain for what I owe money. Wish I was reading the reviews before if I could have had the chance to definitely avoid this place!!!

Dr Hefele is fantastic. She keeps me inline regarding my weight and blood-pressure. She honestly…read moreseems to care about her patients, and she constantly follows up with them to ensure all is in order. I have never had a GP this good--and I highly recommend her!

Dr hefele is the best caring compassionate and understanding makes and makes the time to listen to…read moreme that is important. Has a wonderful bedside manner love and kathy... cant say enough abt kathy she is a real sweetheart what a great duo.

ATTENTIVE: I'm a preeetty sickly person, so I've been thru…read moremy fair share of docs... physicians love me, insurance companies hate me. Dr Engelkemeir's (EN-gull-keh-MY-er), is by far THE BEST doctor I have ever seen. Like I said, I've been to a lot of docs, incl neurologists, of course ob's, otolaryngologists, and more, and no one has been as attentive as Dr E, as the staff calls her. She truly listens to what I have to say and actually lets me finish my sentence before responding. In fact, she was on her way out the door at the end of one of my appts, and I said "OH! One more thing?" and she said "Oh sure, sure!" and shut the door, put her clipboard down and took a seat. Wouldn't you agree that most docs would hang in the door way with it wide open and wait for you to quickly ask your question? Not Dr E. She stuck around for another 10 mins! PERSONALLY CALLS PATIENTS BACK!!!: On one of my appts with Dr E, I forgot to ask her for refills on a Rx that I originally obtained from my previous PCP. So, a couple days later I called the office and left a message with the phone person stating that I needed an Rx from Dr E, but it wasn't a refill with her. About an hour later, Dr E CALLED ME HERSELF!!! Not the receptionist. Not the nurse. The doctor! I have NEVER heard that happen before! SMILES: Doctors don't smile enough. They don't feel welcoming or comforting. Dr E is always smiling - and not in the phony or belittling way - in a sincere way. I really think she's happy helping her patients and is actually concerned about the welfare of her patients. My old doc used to lecture me with a frown... =\ I'm pretty sure that I'll be sticking with Dr E permanently. I'm even thinking ahead and hoping she'll accept my children as new patients (that is, when I have kids). BTW, the staff at Seton Family Health Center are SUPER friendly and also welcoming! I'm SO happy I switched to her.

I switched from my doctor in hopes of getting a second opinion for my health issues that my prior…read moredoctor was unable to diagnose and treat for three years. I saw not Dr. Engelkemeir, but a physician from her office that was available for an appointment, Dr. Thu Pham. I had read a past review on Yelp that this office had refused a Pap smear to another patient, but assumed it was maybe a fluke. I was wrong. I too (because I'm now 30) was refused a pap. I thought this was odd because I was complaining about pain in this area. She still advised against it. So I decided to just get my oral contraceptive prescription refilled as I've been doing for the last 5+ years. She advised that although it's my decision, she made me aware of the risks (which I've known for many years). I called a few days later to check on the prescription and was told that she would not be authorizing my refill. She instead suggested the patch or the shot, which I've tried and disliked in the past. This means my insurance company likely spent hundreds of dollars on this doctor and I spent my time and I yielded absolutely nothing. I was not examined properly as requested and scheduled and I'm unable to refill my prescription. A huge waste of time and money. Apparently I'm too old for a pap, but too young (or incompetent) to make wise decisions about my body and to continue use of a medication I have years of experience with.

Jillian D Boroniec, MD is the best PCP I've had in years, and I've moved cities every 2 years for…read morethe past decade. She's attentive, thorough, and explains everything she does. She not only saw to my needs but looked ahead to how my health and that of my family will change as years go on. I recommend Dr. Boroniec without reservations. The wait time is long in the clinic but worth it.

Even when you're in the time frame of their grace period they still don't care to see you.read more

Best choice I've made all year. Absolutely worth going to this doctor. 100 percent professional and…read moreaccurate. Easy to be seen.Had no insurance and was able to get in.

I have used Dr Benditzson for a few years now as my personal physician and I would give the highest…read morerecommendation. You always feel like you have his full attention and receive a thorough examination. He is very detail oriented, asks lots of questions and provides recommendations and explanations when asked.