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Shake Shack Craig Road

2.5 (100 reviews)
Closed 10:00 am - 12:00 AM (Next day)
Updated a few days ago

Order Shake Shack Craig Road Takeout or Delivery

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SHAKE SHACK CRAIG ROAD ATMOSPHERE

What's the vibe?
Moderate noise
Dogs allowed

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ShackBurger
Noc L.

First time having Shake Shack. Whoever said this place is better than In N Out, I KNOW YOU LYING!!! Food was trash, lacking in flavor. No wow factor at all. I was so disappointed. I would never eat here again. Overpriced. Overrated. Thank you next...

Jamie T.

I ordered a bacon burger without cheese! There was nothing on it--no ketchup, mustard, or barbecue sauce--just a plain burger. When I looked at the wrapper, it was very greasy and had some green stuff on it. I wasn't sure where the green came from since the hamburger had no sauce on it. However, I was so hungry that I decided to eat it, but the burger was quite disappointing. About ten minutes after eating it, my stomach started to feel upset, and I had to run to the bathroom twice. I can confidently say I will never eat here again. And let me not forget the burger was $9. 73 -I will stick to In-N-Out.!

Alexis G.

Is there still a hype around Shake Shack? I remember a time where the whole Shake Shack vs In n Out debacle took over the foodie world on YouTube. Where they had people from east to west coast leaving reviews between the 2 which one was better. Years have now passed and It might be crazy to even say that this is my first time having SS so here goes my first impression!! The inside gives modern casual vibes. I didn't have too much face to face customer service action because we ordered online and ate in the car. That was the best thing to come out of Covid btw lol. But I will say, they didn't give me any of the sauces I ordered or any napkins. I mean why have the option online to click for ketchup, utensils ect if you're not going to put them in the bag? I also ordered a shack sauce for my son's chicken bites, didn't get that either. Now how do I really feel about the food? Let's go down the list. Shack burger- i know it's a smash burger but the overall size was like the palm of my hand lol. Like a 3-4 biter and you're done. Yeah the bun is nice, they got that. Shack sauce, I couldn't really taste. Mayo based but no outstanding flavor that would be like oh yeah that's shack sauce! Which is why I ordered one on the side with my chicken bites but It wasn't in the bag so I couldn't break down the flavor if I wanted to. Shack stack- this was the one I was Intrigued by. I remember watching taste testing / mukbang videos of this burger, the lava cheese stuffed inside a shroom. That's what I was expecting. The shroom was great, but overall lacked flavor. A little salt could've gone a long way to pull out that natural umami flavor that mushrooms have. It had the crunch, definitely stuffed with cheese, but I wish I could actually taste a good mushroom. Cheese fries- cheese on the side. I mean can you mess up cheese fries? Pretty good cheese sauce & cheese ratio was good. Again I find myself at another place with crinkle fries but I digress lol. My son had the chicken bites, he enjoyed them. But he's also 3 and will eat anything. My husband and I snuck a bite, they were more seasoned than both burgers. Strawberry shake- standard. Light strawberry flavor. So let's wrap this up. 2 burgers, 2 fries w a cheese sauce on the side, 1 6pc chicken bites & a strawberry shake for just over $43. I REALLY don't like mentioning prices when It comes to food, because we have to eat either way. But I say this everytime, if I am going to pay for something then I feel like at the very least I should enjoy / be happy with that purchase. Unfortunately my husband and I both agreed that it's just something we wouldn't go out our way for. I'll let you Interpret my opinion on who is better hahah.

New chicken bites - awful
Stephanie W.

The shake shack chicken bites used to be my favorite and today I ordered them and they have completely changed the recipe.. aka bought frozen chicken nuggets from Costco. They're awful and I am so disappointed.

Shack Stack!
Thomas D.

On today's visit, my server was very friendly and took my order without any issue. I ordered the Stack Shack which is regular beef patty and a mushroom patty and was very tasty, along with some midget fries, I swear not one fry was over an inch long. Poor little guys didn't even have a chance to grow up! This was a better experience then my last visit, it's a decent place to visit.

Restaurant Entrance
Dennis T.

This was our first time here, and, despite smaller burgers than at many other establishments, Diane and I liked the food we ordered. She had a plain Single Cheeseburger with Bacon Cheese Fries, and I enjoyed a Single Shack Burger and a grilled Hot Dog, both augmented with White Onion, along with Cheese Fries. The burger patty was of the smashed variety, with a little meat slightly charred in a few places along the edges. Two small slices of tomato and some leafy lettuce graced my burger, along with some welcome ShackSauce, which to my mind tasted much like Jack in the Box's Secret Sauce. It seemed to be mustardy enough that I opted to just add ketchup to my burger. An untoasted pillowy soft Potato Bun embraced the burger's contents, and added to its tastiness. My grilled Hot Dog was almost severed in two, and the juicy Vienna Beef wiener stuck out of both ends of the soft bun like a Dodger Dog. But this Dog was tastier than any Dodger Dog I have eaten in the past. It was rather plain, so I added ketchup and mustard to the White Onion I had requested and received. I wish a Shack-cago Dog had been available like I had ordered at another Shake Shack on the Las Vegas Strip in the distant past. It was not listed on the menu here. My Cheese Fries were among the best Crinkle Cut French Fries I have tasted. The melted cheese spilling over and enrobing the Fries tasted like Cheese Whiz but was probably melted Cheddar Cheese. Diane liked her Bacon Cheese Fries, so I will likely try that next time. Workers that I encountered here were all friendly and helpful. The food was made to order, and tasted like it. I liked listening to the piped in background music with a beat. The dining room was very clean, and all-wood booth seating comfortable enough. Only the men's restroom needed some attention.

$4 high school krinkle cafeteria fries 5/10
F1DurbanSherbert T.

Food is good fresh smash burger style patties. Service was good food came in promptly. The ambiance is great clean cozy it's a vibe. Knock off 2 stars for the high prices. We gots 2 smokeshak burgers reg fries large drink close $30. Will I go back again probably not I could find better burgers for cheaper tbh but I we did enjoy our meal today.

inside
Vanessa T.

I was very excited for a Shake Shack to open up north, near my workplace! Shake shack has excellent food of great quality. The price is reasonable but the freshness & flavor. It seems everything is made to order, so always hot and fresh. Although new, this location hasnt been horribly busy. There is plenty of seating, in and outside. The parking lot is small, but never full. The interior is very modern, clean. Service is always quick and kind.

Salty fried

Service = the app did not capture the free smoke shack burger. When I spoke with the manager, he said that there's nothing he can do. So much for customer service. The fries was too salty as shown in picture. I will start going to Five Guys from now on. Better food quality and great customer service.

Grand opening
Cathy C.

Yelp Review 2023 #317: December 14, 2023 - the newest kid on the block...(on Craig Road to be exact) has made its debut. And boy, did it go well! I've been to many grand openings and soft openings. Some went astonishingly well, some had understandable kinks, and some that just couldn't get it together. Shake Shack planned their grand opening well. They were properly staffed. Somebody greeted us and opened the door for us. And although the drive through wrapped around the building and all the way out to Craig, the staff kept their composure and did not panic. There was a short line for dine-in and takeout orders. We placed our order and got our food in under 20 minutes. Shake Shack isn't McDonald's where you place your order and it's ready in 5 minutes. So, if that's what you're expecting, go to McDonald's. Speaking of drive-thru, this is the first location that has one. And it shows. That's the part that was not planned well. The parking lot does not have enough space for cars parked to be able to pull out of their spot because the drive-thru line is blocking the parking spots. I watched that line and how those that parked could not get out. And one side of the parking lot is also hard to get out of because it's a dead end! This needs to be fixed rather quickly because I don't think the neighboring businesses will be thrilled that Shake Shack customers are parking at their lot. I always get the same burger from Shake Shack and it's their Shack Stack (with a side of fries and a drink). A cheeseburger with battered and portabello oozing with cheddar and Muenster cheeses, lettuce, tomato, and ShackSauce on a toasted potato bun. Be careful biting into that mushroom and cheeses are hot and oozing - let it cool for a bit. They have shakes and frozen custard with non-dairy options, seasonal offerings, chicken sandwiches, chicken bites, hotdog, etc. The staff members were friendly and you won't find a burger place that would check on you or offer you a drink refill like they do here. And I hope it stays that way. They have indoor and outdoor seating. The space is bright. But their floor is rather greasy and slippery. As a company, Shake Shack has really exploded. I remember a decade ago, I'd have to go to New York and Boston just to get my Shack fix. Now, they have locations in Japan, Philippines, Germany, Qatar, UAE, England, etc. And they started building closer and closer to home. And this location is closest to home.

Tiny mushroom burger Aka SLIDER
Amber I.

Always an issue at this location but tonight just proves why I'll stop giving them chances! "ANNA" has the worst attitude. (African American young female, glasses, dreads in a ponytail) I came through the drive through window and ordered my 3 burgers and 1 fry. (Double shack burger, double avocado bacon burger, mushroom burger) I specifically said I need 2 double and 1 mushroom and a fry and she kept getting my order wrong and asking me to clarify so I did clarify several times and yet she still got my order wrong. Once I paid I checked my receipt and of course the food took 15 minutes so finally when she presented the food I mentioned her mistake of giving me a single instead of a double and she said "welp, you agreed to the screen!" I said no you weren't paying attention i clarified my order many times to you and she said "what do you want to do" I said I need a double she said she's going to charge me for a party and "park Me" I don't need a patty on the side I need a double cheeseburger. Her attitude proves she shouldn't be in customer service or working any job she can't remain professional because she clearly cannot keep her cool when SHE makes mistakes. Instead she blames the customer. This isn't the first time I've dealt with this type of issue at this location and even though I've given it time nothing has changed so I will never return! Ridiculous. And definitely not worth the hassle nor money! Not to mention she charged me for a smoke shack burger and not a double shack burger. So she messed up 2 burgers on my order!!! Not to mention when did their burgers get this tiny??

Shake Shack branded tumbler
LaDonnia P.

First and foremost, I absolutely love Shake Shack. As a native New Yorker born and raised in Brooklyn I had been on the Shake Shack bandwagon long before they came to Las Vegas. I was even more thrilled to find they were coming to North Las Vegas which meant I no longer had to travel to Downtown Summerlin to visit. As a true Shake Shack enthusiast it was only right that I showed up to the grand opening on December 14th. There was a beautiful singing trio serenading all patrons with Christmas carols. The Shake Shack staff provided everyone with a Shake Shack branded tumbler which was so lovely and durable. This location offers kiosk ordering which was also recently introduced to the Downtown Summerlin location. This made my ordering process extremely quick. There were workers assisting other customers with it but you could also order at the cashier if you chose. I was disappointed they didn't have the Trolls shakes available. The menu did offer the season Christmas Cookie Shake which I selected. Sadly a worker approached my table to tell me it was unavailable and they weren't doing any promotional drinks at the moment. He did provide me with a $5 off coupon for my next visit. I'll definitely be using that on the Trolls Branch' Peppermint Bark Shake once it's available. This is currently the only Shake Shake in Vegas with a drive-thru. This is going to be great for those evening visits when you just want to grab and go. There were QR codes on the tables asking to leave feedback. Sadly the new location wasn't listed to be able to leave a review. I did email Shake Shake customer service. They returned a response quickly and provided me an outlet to send this review (as the location was not yet available on Yelp at the time either). The staff were all extremely kind and accommodating. They were cool with photo-ops as well to celebrate the opening. This is easily the greatest addition to all of the restaurants here on Craig Rd and Scott Robinson Blvd.

Diana L.

Paid $35 for 2 burgers (avocado), fries and drink. Service was bad they made us wait on parking slot in front... there was only 2 cars in parking lot, and a third car on slot 2. Drive through was dead, we waited and got our food and asked the female employee if there was any sauces and she said there was ketchup and started walking away, so I asked her if she can bring us some ranch, she went and came back with ranch. We said thank you very much. She looked at us and walked away didn't even say you are welcome.

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My Garage Kitchen

My Garage Kitchen

4.2
(578 reviews)
1.5 mi
$$

You know what, we live right on the street from here. And it's been here for years. We always pass…read moreby it but never really had a thought to stop in until recently. This place does get busy on the weekends of course. The music is a bit loud but not overbearing to where you can't hear one another. We did get seated right away. Family of 4.. Our server was kind and quick. We ordered mozzarella sticks, country fried steak and a basic breakfast with eggs, bacon and hash browns. Flavors were met, temperature was met and honestly we wouldn't mind coming back. We are breakfast people and always get disappointed but not this time! Keep up the great work My garage Kitchen!

Foid is off the chart perfect. Amazing smiles and elevates modern day diner decor of a very packed…read moredining room. 4 od us got in got seated. Only draw back some of our food came at different times but it was a very busy Saturday. The food was amazement and served piping hot. Besides the friendly staff great food and good prices the decor must be looked at. Very Chevy Jeep and beyond garage focused.Near Craig and Valley View. The club was ordered, pancakes, eggs , frenchtoast and their home fried spuds had a great seasoning. Definitely cool place serving breakfast till 3pm. Definitely a good order is the incredible corn beef hash. Definitely gotta get back to My garage field supper menu im sure winner winner chicken Dinner. Yummy on tummy great vibes, good music , smiles.

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Mimosa Tower
Mimosa Tower
Chilaquiles Avocado Side chorizo side
Chilaquiles Avocado Side chorizo side
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1st time here and already love it!!!
Casa El Desayuno

Casa El Desayuno

4.6
(449 reviews)
0.5 mi
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Naveli was such a professional, friendly and wonderful server. She kept our coffee and water filled…read moreand brought everything we needed for a fantastic breakfast. Friends were from Texas and they LOVED their breakfast. 5 stars!!!! Pancakes: fluffy and delicious; tasted way better than Denny's and Cracker Barrel. French Toast: perfectly pan fried and dusted with powdered sugar; best french toast I have ever tasted! Will order this again! Waffles: delicious and perfectly made; extra butter reqiested and each little square had butter in it; ate every bite. Bacon was extra crispy exactly like we requested. Ham was perfectly seasoned and eggs were made exactly as we wanted. Nutella pancakes were delicious!! My niece asked for the icing from the red velvet pancakes and loved it!!

Came around 11am on a Saturday and they were really busy, but surprisingly the wait for our party…read moreof 4 was only about 5 minutes. I did overhear a larger party ahead of us being told the wait would be about an hour, so just a heads up if you're planning to come with a big group. The restaurant is huge with a lively, fast paced atmosphere, and it does get very loud inside. Their menu is massive. They have everything from steaks, tacos, burritos, sandwiches, soups, omelettes, pancakes, etc. My only disappointment was that they don't serve Spanish rice. Because of that, they don't have a traditional carne asada burrito, so we ordered the California burrito instead. It was still really good and came with a side of fries. We also ordered the Chilaquiles Tricolor Casa's Way and they were probably the best chilaquiles I've ever had! To be fair, I've only ordered chilaquiles at a handful of restaurants, but these definitely take the top spot. The red velvet pancakes we ordered were also delicious. They also have a huge drink selection (including bottomless mimosas) and I was tempted into ordering a mango michelada at 11am Overall, the food was delicious, the service was quick despite how busy they were, and I would definitely come back especially with my group friends.

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Entrance
Entrance
Fresh Menudo is some point must try it really tasty
Fresh Menudo is some point must try it really tasty
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Scoundrels Tavern & Eatery

Scoundrels Tavern & Eatery

4.0
(105 reviews)
5.5 mi
$$

I stopped in for lunch and decided to order some food while I waited. Service was a little slow…read moresince there was only one server who was also handling bartending duties, so it took a bit longer than expected. That said, it was definitely worth the wait. The wings were absolutely delicious--cooked to perfection, crispy on the outside, juicy on the inside, and full of flavor. Christy was a great help throughout my visit and stayed friendly despite being busy juggling multiple responsibilities. If I were a drinking man, this would definitely be a spot I'd come back to. Overall, a good experience with great food, and I'd happily give it 4 stars.

Cool setup and the menu actually looked awesome, but the overall vibe felt a little too quiet and…read moreawkward for us. We also ended up sitting at the bar, which may have been part of the issue. Unfortunately, our experience with the bartender wasn't great. She stood in front of us without greeting us or offering menus, and when we asked for menus, the interaction still felt pretty unwelcoming. We ultimately decided not to order. The draft beer selection was also a bit underwhelming -- I was hoping to see at least a few local options on tap. On a positive note, the table server nearby seemed much more personable, so it might just depend on where you sit. We ended up going across the street to 76 and were immediately welcomed and given menus. I'm willing to give Scoundrels another try because the food options looked solid. Just hoping for a warmer first impression next time.

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Inside
Inside
Double Bacon Cheeseburger
Double Bacon Cheeseburger
Buffalo Chicken Wrap

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Shake Shack Craig Road - burgers - Updated July 2026

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