If you're in Stratford [and if you're a tourist you're probably there for Shakespeare] and want a…read moresolid, well-stocked NON-TOURISTY book store, this is the place.

A strange and small branch of WH Smiths that speads round two entrances. there is not a lot of room…read morefor customers and there is a limited range of products. The store supplies that basics in most product ranges and is good for the tourist picking up the odd magazine or bit of stationary. But for more serious shopping I would recommend a large branch.

Awful!!!!! We went in on Sunday morning to buy a couple of magazines for our children, the customer…read moreservice was atrocious! As my children chose their magazine, my husband and I were literally stared at by a male member of staff then when I looked around he shook his head and continued working. He then barged past a few mins later and I asked what the issue was and he proceeded to say how annoying it is when people mess up the magazines!? I was shocked. We had definitely not messed them up at all, my daughter had actually asked for help to put a magazine back in the right place. This person is in the wrong job and WHSmith need to carry out better customer service training, I have never been spoken to like that, and just for browsing magazines, awful!

Hmv in Stratford is easy to find and as usual as with all their stores they sell music,games, dvds…read moreand other bits and bobs. This store is very very narrow which is for the size of other stores a bit dissappointing. But never the less it still holds up quite well. Being narrow means if two people want to pas each other you quite literally have to turn sideways to pass its that small. Once past that problem its clear the store requires more room. The tills are set back to aid with room on the left of the store on the way in. Recent releases of cd etc are at the fron of the store. And as you go further back you find more music, dvds and the game section. Right at the back of the store you will find an area which sells headphones and speakers from makes such as Bose, Sony and philips. I pod accessories are also available too. The store gets 4 out of 5 as the staff being helpful and the amazing amount of stock they cram in makes up for the store being stupidly small.